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Not able to connect to Lua process manager running in the raspberry pi to EMS running in laptop.

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Not able to connect to Lua process manager running in the raspberry pi to EMS running in laptop.

Hi,

 

I have attached config.json and config.lua files for reference.

I am running EMS on my laptop and its is successfully connected to the thingworx server.Below are the logs:

 

C:\EMS\microserver>wsems
[FORCE] 2018-12-12 08:27:30,596 wsems: Initializing EMS ....
[FORCE] 2018-12-12 08:27:30,596 main: Using config file C:\EMS\microserver\etc\config.json
[INFO ] 2018-12-12 08:27:30,596 wsems: Creating the WsEms proxy.
[INFO ] 2018-12-12 08:27:30,596 wsems: Starting HTTP Server.
[INFO ] 2018-12-12 08:27:30,596 Main: Using custom certificate and private key for HTTP Server
[WARN ] 2018-12-12 08:27:30,596 Main: Encryption is disabled on HTTP Server.
[WARN ] 2018-12-12 08:27:30,596 Main: Authentication is disabled on the HTTP Server.
[INFO ] 2018-12-12 08:27:30,596 wsems: Initializing the ThingWorx REST interface.
[INFO ] 2018-12-12 08:27:30,596 wsEmsProxy::initialize: FIPS is disabled.
[INFO ] 2018-12-12 08:27:30,596 wsEmsProxy::initialize: Encryption is enabled on Web Socket connection.
[FORCE] 2018-12-12 08:27:30,596 httpServer: starting http server port=8000
[WARN ] 2018-12-12 08:27:30,596 SDK: SDK Version: 2.1.5
[WARN ] 2018-12-12 08:27:30,596 SDK: TLS Library: OpenSSL
[WARN ] 2018-12-12 08:27:30,596 SDK: TLS Library Version: 1.0.2l-fips
[WARN ] 2018-12-12 08:27:30,596 SDK: FIPS Capable
[INFO ] 2018-12-12 08:27:30,975 WsProxy::initialize: EMS Version 5.4.4.434
[INFO ] 2018-12-12 08:27:30,975 WsProxy::initialize: twApi singleton initialized
[WARN ] 2018-12-12 08:27:30,975 WsProxy::initialize: Certificate validation is disabled.
[ERROR] 2018-12-12 08:27:30,979 SDK: twMap_Add: parse function returned null.
[INFO ] 2018-12-12 08:27:30,979 wsEmsProxy::initialize: Initialization complete!

PP-1812030854XQ.devportal.ptc.io:443-->[INFO ] 2018-12-12 08:27:30,979 wsems: Starting the connection.
[INFO ] 2018-12-12 08:27:32,819 SDK: Server supports websocket extensions: permessage-deflate
[INFO ] 2018-12-12 08:27:32,819 SDK: twWs_Connect: Websocket connected!
[INFO ] 2018-12-12 08:27:33,239 Main: Succesfully connected. Saving .booted config file
[INFO ] 2018-12-12 08:27:33,341 EMS: Duty Cycle is disabled.

 

 

 

 

Now i am trying to run the lua process manager in raspberry pi to bind a remote thing to the platform through local http connection and with help of EMS running in my laptop, but i think process manager is not getting connected to the EMS. Below are the logs:

 

pi@raspberrypi:~/connecting_raspberry_pi_to_thing_worx/microserver $ sudo ./luaScriptResource
[INFO ] 2018-11-14 12:22:07,185 ./luaScriptResource: Using config file: /home/pi/connecting_raspberry_pi_to_thing_worx/microserver/etc/config.lua
[FORCE] 2018-11-14 12:22:07,185 ./luaScriptResource: Starting up ....

[INFO ] 2018-11-14 12:22:07,191 luaScriptResource:main: Encryption is disabled on the RAP connection.
[INFO ] 2018-11-14 12:22:07,191 luaScriptResource:main: FIPS is disabled.
[DEBUG] 2018-11-14 12:22:07,195 ./luaScriptResource: Appending /home/pi/connecting_raspberry_pi_to_thing_worx/microserver/etc/thingworx/clibs;/home/pi/connecting_raspberry_pi_to_thing_worx/microserver/etc/custom/clibs;/home/pi/connecting_raspberry_pi_to_thing_worx/microserver/etc/community/clibs to current path /usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin
[INFO ] 2018-11-14 12:22:07,195 ./luaScriptResource: New path is /home/pi/connecting_raspberry_pi_to_thing_worx/microserver/etc/thingworx/clibs:/home/pi/connecting_raspberry_pi_to_thing_worx/microserver/etc/custom/clibs:/home/pi/connecting_raspberry_pi_to_thing_worx/microserver/etc/community/clibs:/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin
[WARN ] 2018-11-14 12:22:07,198 ScriptResource::initialize: Encryption is disabled on HTTP Server.
[WARN ] 2018-11-14 12:22:07,198 ScriptResource::initialize: Authentication is disabled on the HTTP Server.
[DEBUG] 2018-11-14 12:22:07,200 luaScriptProxy: Constructor Called
[DEBUG] 2018-11-14 12:22:07,202 luaScriptProxy::initialize: Name = PiThing
File = /home/pi/connecting_raspberry_pi_to_thing_worx/microserver/etc/thingworx/scripts/thing.lua
LibraryPath = /home/pi/connecting_raspberry_pi_to_thing_worx/microserver/etc/?.lua;/home/pi/connecting_raspberry_pi_to_thing_worx/microserver/etc/thingworx/?.lua;/home/pi/connecting_raspberry_pi_to_thing_worx/microserver/etc/thingworx/lua/?.lua;/home/pi/connecting_raspberry_pi_to_thing_worx/microserver/etc/custom/?.lua;/home/pi/connecting_raspberry_pi_to_thing_worx/microserver/etc/custom/lua/?.lua;/home/pi/connecting_raspberry_pi_to_thing_worx/microserver/etc/community/lua/?.lua
InitData Ptr = 0

Persisted Props:
file = thing.lua
scanRate = 10000
template = PiTemplate

GlobalProps:
config_file_path = /home/pi/connecting_raspberry_pi_to_thing_worx/microserver/etc
fips_enabled = false
log_level = DEBUG
rap_deny_selfsigned = true
rap_host = 192.168.1.100
rap_port = 8000
rap_server_authenticate = false
rap_ssl = false
rap_validate = false
script_clib_path = /home/pi/connecting_raspberry_pi_to_thing_worx/microserver/etc/thingworx/clibs/?.so;/home/pi/connecting_raspberry_pi_to_thing_worx/microserver/etc/custom/clibs/?.so;/home/pi/connecting_raspberry_pi_to_thing_worx/microserver/etc/community/clibs/?.so
script_directory = /home/pi/connecting_raspberry_pi_to_thing_worx/microserver/etc/custom/scripts
script_library_path = /home/pi/connecting_raspberry_pi_to_thing_worx/microserver/etc/?.lua;/home/pi/connecting_raspberry_pi_to_thing_worx/microserver/etc/thingworx/?.lua;/home/pi/connecting_raspberry_pi_to_thing_worx/microserver/etc/thingworx/lua/?.lua;/home/pi/connecting_raspberry_pi_to_thing_worx/microserver/etc/custom/?.lua;/home/pi/connecting_raspberry_pi_to_thing_worx/microserver/etc/custom/lua/?.lua;/home/pi/connecting_raspberry_pi_to_thing_worx/microserver/etc/community/lua/?.lua
script_resource_authenticate = false
script_resource_host = 192.168.1.101
script_resource_port = 8001
script_resource_ssl = false

[DEBUG] 2018-11-14 12:22:07,204 luaScriptProxy::runScript: Starting Script
[DEBUG] 2018-11-14 12:22:07,204 luaScriptProxy::execute: Script PiThing now executing
[DEBUG] 2018-11-14 12:22:07,205 luaScriptProxy::getStatus: Script PiThing status = Running
[DEBUG] 2018-11-14 12:22:07,219 ScriptResource::addScript: File /home/pi/connecting_raspberry_pi_to_thing_worx/microserver/etc/thingworx/scripts/sample.lua does not exist. Using custom script directory
[DEBUG] 2018-11-14 12:22:07,219 luaScriptProxy: Constructor Called
[DEBUG] 2018-11-14 12:22:07,233 luaScriptProxy::initialize: Name = sample
File = /home/pi/connecting_raspberry_pi_to_thing_worx/microserver/etc/custom/scripts/sample.lua
LibraryPath = /home/pi/connecting_raspberry_pi_to_thing_worx/microserver/etc/?.lua;/home/pi/connecting_raspberry_pi_to_thing_worx/microserver/etc/thingworx/?.lua;/home/pi/connecting_raspberry_pi_to_thing_worx/microserver/etc/thingworx/lua/?.lua;/home/pi/connecting_raspberry_pi_to_thing_worx/microserver/etc/custom/?.lua;/home/pi/connecting_raspberry_pi_to_thing_worx/microserver/etc/custom/lua/?.lua;/home/pi/connecting_raspberry_pi_to_thing_worx/microserver/etc/community/lua/?.lua
InitData Ptr = 0

Persisted Props:
file = sample.lua

GlobalProps:
config_file_path = /home/pi/connecting_raspberry_pi_to_thing_worx/microserver/etc
fips_enabled = false
log_level = DEBUG
rap_deny_selfsigned = true
rap_host = 192.168.1.100
rap_port = 8000
rap_server_authenticate = false
rap_ssl = false
rap_validate = false
script_clib_path = /home/pi/connecting_raspberry_pi_to_thing_worx/microserver/etc/thingworx/clibs/?.so;/home/pi/connecting_raspberry_pi_to_thing_worx/microserver/etc/custom/clibs/?.so;/home/pi/connecting_raspberry_pi_to_thing_worx/microserver/etc/community/clibs/?.so
script_directory = /home/pi/connecting_raspberry_pi_to_thing_worx/microserver/etc/custom/scripts
script_library_path = /home/pi/connecting_raspberry_pi_to_thing_worx/microserver/etc/?.lua;/home/pi/connecting_raspberry_pi_to_thing_worx/microserver/etc/thingworx/?.lua;/home/pi/connecting_raspberry_pi_to_thing_worx/microserver/etc/thingworx/lua/?.lua;/home/pi/connecting_raspberry_pi_to_thing_worx/microserver/etc/custom/?.lua;/home/pi/connecting_raspberry_pi_to_thing_worx/microserver/etc/custom/lua/?.lua;/home/pi/connecting_raspberry_pi_to_thing_worx/microserver/etc/community/lua/?.lua
script_resource_authenticate = false
script_resource_host = 192.168.1.101
script_resource_port = 8001
script_resource_ssl = false

[DEBUG] 2018-11-14 12:22:07,240 luaScriptProxy::runScript: Starting Script
[DEBUG] 2018-11-14 12:22:07,240 luaScriptProxy::execute: Script sample now executing
[DEBUG] 2018-11-14 12:22:07,241 luaScriptProxy::getStatus: Script sample status = Running
[DEBUG] 2018-11-14 12:22:07,247 luaScriptProxy: Constructor Called
[DEBUG] 2018-11-14 12:22:07,254 luaScriptProxy::initialize: Name = Thingworx
File = /home/pi/connecting_raspberry_pi_to_thing_worx/microserver/etc/thingworx/scripts/thingworx.lua
LibraryPath = /home/pi/connecting_raspberry_pi_to_thing_worx/microserver/etc/?.lua;/home/pi/connecting_raspberry_pi_to_thing_worx/microserver/etc/thingworx/?.lua;/home/pi/connecting_raspberry_pi_to_thing_worx/microserver/etc/thingworx/lua/?.lua;/home/pi/connecting_raspberry_pi_to_thing_worx/microserver/etc/custom/?.lua;/home/pi/connecting_raspberry_pi_to_thing_worx/microserver/etc/custom/lua/?.lua;/home/pi/connecting_raspberry_pi_to_thing_worx/microserver/etc/community/lua/?.lua
InitData Ptr = 0

Persisted Props:
file = thingworx.lua
max_run_time = 20

GlobalProps:
config_file_path = /home/pi/connecting_raspberry_pi_to_thing_worx/microserver/etc
fips_enabled = false
log_level = DEBUG
rap_deny_selfsigned = true
rap_host = 192.168.1.100
rap_port = 8000
rap_server_authenticate = false
rap_ssl = false
rap_validate = false
script_clib_path = /home/pi/connecting_raspberry_pi_to_thing_worx/microserver/etc/thingworx/clibs/?.so;/home/pi/connecting_raspberry_pi_to_thing_worx/microserver/etc/custom/clibs/?.so;/home/pi/connecting_raspberry_pi_to_thing_worx/microserver/etc/community/clibs/?.so
script_directory = /home/pi/connecting_raspberry_pi_to_thing_worx/microserver/etc/custom/scripts
script_library_path = /home/pi/connecting_raspberry_pi_to_thing_worx/microserver/etc/?.lua;/home/pi/connecting_raspberry_pi_to_thing_worx/microserver/etc/thingworx/?.lua;/home/pi/connecting_raspberry_pi_to_thing_worx/microserver/etc/thingworx/lua/?.lua;/home/pi/connecting_raspberry_pi_to_thing_worx/microserver/etc/custom/?.lua;/home/pi/connecting_raspberry_pi_to_thing_worx/microserver/etc/custom/lua/?.lua;/home/pi/connecting_raspberry_pi_to_thing_worx/microserver/etc/community/lua/?.lua
script_resource_authenticate = false
script_resource_host = 192.168.1.101
script_resource_port = 8001
script_resource_ssl = false

[DEBUG] 2018-11-14 12:22:07,264 utils: Adding utils functions to tw_utils
[DEBUG] 2018-11-14 12:22:07,281 luaScriptProxy::runScript: Starting Script
[DEBUG] 2018-11-14 12:22:07,282 luaScriptProxy::execute: Script Thingworx now executing
[DEBUG] 2018-11-14 12:22:07,283 luaScriptProxy::getStatus: Script Thingworx status = Running
[FORCE] 2018-11-14 12:22:07,284 httpServer: starting http server port=8001
[DEBUG] 2018-11-14 12:22:07,284 httpServer: http server bound to port=8001.
[INFO ] 2018-11-14 12:22:07,285 thingworx.shape: Creating a new shape.
[INFO ] 2018-11-14 12:22:07,291 PiThing: -- Configuration -------------------------------
[INFO ] 2018-11-14 12:22:07,291 PiThing: scanRate: 10000
[INFO ] 2018-11-14 12:22:07,291 PiThing: scanRateResolution: 500
[INFO ] 2018-11-14 12:22:07,292 PiThing: taskRate: 15000
[INFO ] 2018-11-14 12:22:07,292 PiThing: keepAliveRate: 60000
[INFO ] 2018-11-14 12:22:07,292 PiThing: requestTimeout: 15000
[INFO ] 2018-11-14 12:22:07,292 PiThing: registerRate: 43200000
[INFO ] 2018-11-14 12:22:07,293 PiThing: register: true
[INFO ] 2018-11-14 12:22:07,293 PiThing: getPropertySubscriptionOnReconnect: false
[INFO ] 2018-11-14 12:22:07,293 PiThing: maxConcurrentPropertyUpdates: 100
[INFO ] 2018-11-14 12:22:07,294 PiThing: defaultPushType: VALUE
[INFO ] 2018-11-14 12:22:07,294 PiThing: useShapes: true
[INFO ] 2018-11-14 12:22:07,294 PiThing: identifier: Not Specififed
[INFO ] 2018-11-14 12:22:07,294 PiThing: ------------------------------------------------
[INFO ] 2018-11-14 12:22:07,298 thingworx.template: Adding shape 'shapes.metadata' to template 'thingworx.template'
[INFO ] 2018-11-14 12:22:07,301 thingworx.template: Adding shape 'shapes.propsubscribe' to template 'thingworx.template'
[INFO ] 2018-11-14 12:22:07,302 thingworx.template: Creating new templates.PiTemplate named 'PiThing'
[INFO ] 2018-11-14 12:22:07,302 PiThing: -- Initializing properties ---------------------
[INFO ] 2018-11-14 12:22:07,310 PiThing: Initialized property upToDate [baseType: BOOLEAN, pushType: NEVER, handler: nil, value: true]
[DEBUG] 2018-11-14 12:22:07,314 utils: Adding utils functions to tw_utils
[INFO ] 2018-11-14 12:22:07,315 sample: Registering HTTP callbacks
[DEBUG] 2018-11-14 12:22:07,315 ScriptResource::registerScriptCallback: Registered path /scripts/sample/property/number/ with callback property_number
[DEBUG] 2018-11-14 12:22:07,315 luaHttpBinding::l_registerCallback: Registered path '/property/number' with callback 'property_number' for script 'sample'
[DEBUG] 2018-11-14 12:22:07,315 ScriptResource::registerScriptCallback: Registered path /scripts/sample/property/string/ with callback property_string
[DEBUG] 2018-11-14 12:22:07,315 luaHttpBinding::l_registerCallback: Registered path '/property/string' with callback 'property_string' for script 'sample'
[DEBUG] 2018-11-14 12:22:07,315 ScriptResource::registerScriptCallback: Registered path /scripts/sample/property/boolean/ with callback property_boolean
[DEBUG] 2018-11-14 12:22:07,315 luaHttpBinding::l_registerCallback: Registered path '/property/boolean' with callback 'property_boolean' for script 'sample'
[INFO ] 2018-11-14 12:22:07,315 PiThing: Initialized property cpu_volt [baseType: NUMBER, pushType: ALWAYS, handler: nil, value: 0]
[DEBUG] 2018-11-14 12:22:07,315 ScriptResource::registerScriptCallback: Registered path /scripts/sample/property/datetime/ with callback property_datetime
[DEBUG] 2018-11-14 12:22:07,316 luaHttpBinding::l_registerCallback: Registered path '/property/datetime' with callback 'property_datetime' for script 'sample'
[DEBUG] 2018-11-14 12:22:07,316 ScriptResource::registerScriptCallback: Registered path /scripts/sample/property/location/ with callback property_location
[DEBUG] 2018-11-14 12:22:07,316 luaHttpBinding::l_registerCallback: Registered path '/property/location' with callback 'property_location' for script 'sample'
[DEBUG] 2018-11-14 12:22:07,316 ScriptResource::registerScriptCallback: Registered path /scripts/sample/property/xml/ with callback property_xml
[DEBUG] 2018-11-14 12:22:07,316 luaHttpBinding::l_registerCallback: Registered path '/property/xml' with callback 'property_xml' for script 'sample'
[DEBUG] 2018-11-14 12:22:07,316 ScriptResource::registerScriptCallback: Registered path /scripts/sample/generate/json/ with callback generate_json
[DEBUG] 2018-11-14 12:22:07,316 luaHttpBinding::l_registerCallback: Registered path '/generate/json' with callback 'generate_json' for script 'sample'
[DEBUG] 2018-11-14 12:22:07,316 ScriptResource::registerScriptCallback: Registered path /scripts/sample/generate/xml/ with callback generate_xml
[DEBUG] 2018-11-14 12:22:07,316 luaHttpBinding::l_registerCallback: Registered path '/generate/xml' with callback 'generate_xml' for script 'sample'
[DEBUG] 2018-11-14 12:22:07,316 ScriptResource::registerScriptCallback: Registered path /scripts/sample/generate/text/ with callback generate_text
[DEBUG] 2018-11-14 12:22:07,316 luaHttpBinding::l_registerCallback: Registered path '/generate/text' with callback 'generate_text' for script 'sample'
[INFO ] 2018-11-14 12:22:07,316 sample: Beginning main loop
[INFO ] 2018-11-14 12:22:07,316 PiThing: Initialized property cpu_temperature [baseType: NUMBER, pushType: ALWAYS, handler: nil, value: 0]
[INFO ] 2018-11-14 12:22:07,318 PiThing: Initialized property cpu_freq [baseType: NUMBER, pushType: ALWAYS, handler: nil, value: 0]
[INFO ] 2018-11-14 12:22:07,319 PiThing: ------------------------------------------------
[DEBUG] 2018-11-14 12:22:07,319 luaScriptProxy::getStatus: Script PiThing status = Running
[DEBUG] 2018-11-14 12:22:07,319 luaScriptProxy::getStatus: Script sample status = Running
[DEBUG] 2018-11-14 12:22:07,319 luaScriptProxy::getStatus: Script Thingworx status = Running
[DEBUG] 2018-11-14 12:22:07,319 luaScriptProxy::getStatus: Script Thingworx status = Running
[DEBUG] 2018-11-14 12:22:07,323 ScriptResource::registerScriptCallback: Registered path /scripts/Thingworx/ with callback handle_request
[DEBUG] 2018-11-14 12:22:07,323 luaHttpBinding::l_registerCallback: Registered path '/' with callback 'handle_request' for script 'Thingworx'
[DEBUG] 2018-11-14 12:22:07,323 ScriptResource::registerScriptCallback: Registered path /scripts/Thingworx/registerIdentifier/ with callback register_identifier
[DEBUG] 2018-11-14 12:22:07,323 luaHttpBinding::l_registerCallback: Registered path '/registerIdentifier' with callback 'register_identifier' for script 'Thingworx'
[INFO ] 2018-11-14 12:22:09,291 PiThing: -- Starting script --------------------------
[INFO ] 2018-11-14 12:22:09,291 PiThing: Registering core callback handler
[DEBUG] 2018-11-14 12:22:09,291 ScriptResource::registerScriptCallback: Registered path /scripts/PiThing/ with callback core_handler
[DEBUG] 2018-11-14 12:22:09,291 luaHttpBinding::l_registerCallback: Registered path '/' with callback 'core_handler' for script 'PiThing'
[INFO ] 2018-11-14 12:22:09,291 PiThing: Starting main loop
[INFO ] 2018-11-14 12:22:09,291 PiThing: Calling lifecycle start listeners.
[DEBUG] 2018-11-14 12:22:09,291 PiThing: Executing lifecycle start event: shapes.propsubscribe_start
[INFO ] 2018-11-14 12:22:09,291 shapes.propsubscribe: Initialized
[INFO ] 2018-11-14 12:22:09,292 thingworx.handler: Creating a new handler.
[DEBUG] 2018-11-14 12:22:09,296 thingworx.server: Invoking /Thingworx/Things/LocalEms/Services/AddEdgeThing on server. content: {"keepalive":60000,"port":"8001","timeout":15000,"host":"192.168.1.101","proto":"http","name":"PiThing","path":"/scripts/Thingworx"}
[DEBUG] 2018-11-14 12:22:09,297 SDK: twTlsClient_Create: Initializing TLS Client

[TRACE] 2018-11-14 11:41:21,503 luaConfigurator::doGetItem: Global property or script log_publish_directory not found
[

 

 

 

Please help me to resolve this issue...

 

 

Thanks 

Saurabh kr singh

4 REPLIES 4

Re: Not able to connect to Lua process manager running in the raspberry pi to EMS running in laptop.

Hi @SaurabhHCL.

 

From a review of the attachments you provided, we can see a couple of things that don't appear to be correct:

 

  1. The domain name needs to be verified.  We tried to hit the url over both http and https, and they both timed out:  https://pp-1812030854xq.devportal.ptc.io/Thingworx
  2. In the config.JSON.txt file you provided, you are indicating the port as 443 which assumes SSL, but the SSL tag is false.

How are you verifying connectivity?  Are you checking the active websocket connections?  Have you created a thing representation for the device you are trying to connect with?

 

We are also going to reach out to the team that manages the devportals in case there is something further that needs to done regarding the site.

 

Please let us know once you resolve the issue so we can document it here.

 

Regards.

 

--Sharon

Re: Not able to connect to Lua process manager running in the raspberry pi to EMS running in laptop.

Greetings,

 

Are you utilizing the DevPortal guide on connecting a Raspberry Pi to TWX listed here?

https://developer.thingworx.com/en/resources/guides/thingworx-raspberry-pi-quickstart

 

If so, the config.json and config.lua code is discussed on this sub-page:

https://developer.thingworx.com/en/resources/guides/thingworx-raspberry-pi-quickstart/configure-ems

 

In addition, please remember that the DevPortal hosted server is on a 3-hour timer. After that, it auto shuts down, and you must restart it via going to your hosted server page under your profile here:

https://developer.thingworx.com/en/profile/hosting

 

If the hosted server isn't running, then there's nothing to which the EMS can connect.

 

Thank you,

Jason

 

Re: Not able to connect to Lua process manager running in the raspberry pi to EMS running in laptop.

In addition, if your 30-day hosted trial has expired, and you're now utilizing the 120-day downloadable self-hosted trial instead, then you'll need to modify the "host" IP, Port, etc. in config.json to match your local instance of TWX instead of the hosted server.

Re: Not able to connect to Lua process manager running in the raspberry pi to EMS running in laptop.

Hi @SaurabhHCL.

 

If one of the previous posts provided a solution to your problem, please mark the appropriate one as the Accepted Solution for the benefit of others with the same issue.

 

Thank you for using our Community!

 

Regards.

 

--Sharon