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Properties alarm not working

IA_10816220
10-Marble

Properties alarm not working

Hi,

 

i did create a template and this template has a thing shape in it, now i did create inside the thing shape an alert for a property and when i go to the alerts section inside the thing shape i can see the alert no problem and the thing that i created with this template also sees the alert in its properties & alerts section , when i try to change the property from zero to 1 to trigger the alarm manually  the alarm status does not change at all 
what am I missing ?

IA_10816220_0-1730963779914.pngIA_10816220_1-1730963821225.png

IA_10816220_3-1730963924530.png

IA_10816220_4-1730963948105.png

 

ACCEPTED SOLUTION

Accepted Solutions

this is the answer which is not logical why there is a column named status although it does not show the status of the alarm and i have to go to somewhere else to show it 
check this link if anyone has the same issue 
Article - CS347378 - How to work with Alerts in Thingworx Platform

IA_10816220_0-1730965764498.png

 

View solution in original post

2 REPLIES 2

this is the answer which is not logical why there is a column named status although it does not show the status of the alarm and i have to go to somewhere else to show it 
check this link if anyone has the same issue 
Article - CS347378 - How to work with Alerts in Thingworx Platform

IA_10816220_0-1730965764498.png

 

The field Status is for metadata about the alert, not if the alert was currently triggered or not.

It is being used to display the lifecycle state of anomaly alerts: https://support.ptc.com/help/thingworx/analytics/r9/en/#page/analytics/anomaly_detection/anomaly_alert_statuses.html#

 

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