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Hi,
i did create a template and this template has a thing shape in it, now i did create inside the thing shape an alert for a property and when i go to the alerts section inside the thing shape i can see the alert no problem and the thing that i created with this template also sees the alert in its properties & alerts section , when i try to change the property from zero to 1 to trigger the alarm manually the alarm status does not change at all
what am I missing ?
Solved! Go to Solution.
this is the answer which is not logical why there is a column named status although it does not show the status of the alarm and i have to go to somewhere else to show it
check this link if anyone has the same issue
Article - CS347378 - How to work with Alerts in Thingworx Platform
this is the answer which is not logical why there is a column named status although it does not show the status of the alarm and i have to go to somewhere else to show it
check this link if anyone has the same issue
Article - CS347378 - How to work with Alerts in Thingworx Platform
The field Status is for metadata about the alert, not if the alert was currently triggered or not.
It is being used to display the lifecycle state of anomaly alerts: https://support.ptc.com/help/thingworx/analytics/r9/en/#page/analytics/anomaly_detection/anomaly_alert_statuses.html#