Properties alarm not working
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Properties alarm not working
Hi,
i did create a template and this template has a thing shape in it, now i did create inside the thing shape an alert for a property and when i go to the alerts section inside the thing shape i can see the alert no problem and the thing that i created with this template also sees the alert in its properties & alerts section , when i try to change the property from zero to 1 to trigger the alarm manually the alarm status does not change at all
what am I missing ?
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this is the answer which is not logical why there is a column named status although it does not show the status of the alarm and i have to go to somewhere else to show it
check this link if anyone has the same issue
Article - CS347378 - How to work with Alerts in Thingworx Platform
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this is the answer which is not logical why there is a column named status although it does not show the status of the alarm and i have to go to somewhere else to show it
check this link if anyone has the same issue
Article - CS347378 - How to work with Alerts in Thingworx Platform
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The field Status is for metadata about the alert, not if the alert was currently triggered or not.
It is being used to display the lifecycle state of anomaly alerts: https://support.ptc.com/help/thingworx/analytics/r9/en/#page/analytics/anomaly_detection/anomaly_alert_statuses.html#
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