Properties alarm not working

[IA_10816220]

Hi,

i did create a template and this template has a thing shape in it, now i did create inside the thing shape an alert for a property and when i go to the alerts section inside the thing shape i can see the alert no problem and the thing that i created with this template also sees the alert in its properties & alerts section , when i try to change the property from zero to 1 to trigger the alarm manually  the alarm status does not change at all 
what am I missing ?

[IA_10816220 · Accepted solution]

this is the answer which is not logical why there is a column named status although it does not show the status of the alarm and i have to go to somewhere else to show it 
check this link if anyone has the same issue 
Article - CS347378 - How to work with Alerts in Thingworx Platform

[Rocko]

The field Status is for metadata about the alert, not if the alert was currently triggered or not.

It is being used to display the lifecycle state of anomaly alerts: https://support.ptc.com/help/thingworx/analytics/r9/en/#page/analytics/anomaly_detection/anomaly_alert_statuses.html#