I just added the password reset button on the organization login. I verified that my email server works correctly on it's own. However, when pressing the reset password button I get the message:
Internal Error - unable to send email
Any thoughts on what I could be missing? I made sure that the user name, first name, last name, and email address are being entered correctly.
Here is what I was able to find after a lot a digging. It looks as though it's failing to confirm the credentials.
I did double check I was entering the information correctly. I actually copied/pasted values into to box.
The error “Unable to Send Message: 501 5.1.8 Bad address syntax” points at
On the mail server end, all incoming messages need to be enabled.