SynchronizeModelState service failed on edge thing

[javed_a]

Hello All,

I am using GetProperties service from Dynamic ThingShpe, I have enabled automatic value update.

The properties which are being bind are set via service as it is calculated field (Not logged but persist). Thingworx version : 9.7

On page load I got warning in application log as below:

ApplicationLog

On Mashup log, below info shown:
MashupRuntimeLog

Any idea why I am getting this warning in application log, and how to avoid this.

[smainente]

This is expected: the AlwaysOn JS client in Mashup does not yet implement the SynchronizeModelState service. The platform will fall back to the legacy service if this one fails.

https://www.ptc.com/en/support/article/CS423838

[javed_a]

Thank you for your response.

How ever I am not using remote properties, the value are being set by a service on a refresh logic.

And the source properties are being set via subscription as data coming from MQTT.

PTC says it can be ignored but any further insight in it to avoid the warning.

[smainente]

That service is invoked after every bind (irrespective if you have remote properties). I will report to R&D if it hasn't been done.

[javed_a]

@smainente  Thank you for information.

Agree with your point but too many warning in application log does not looks good. Did R&D team have any work around it.

To add more information, I am using getproperties along with collection widget.

[CharlesJi]

Hi @javed_a,

It appears that there is a reply that answers your question.  For the benefit of other Community Members who may have the same question, it would be great if you could designate it as the Accepted Solution.

In the event that this response did not answer your question, please post your current status so that we can continue to support.

Thanks for using the PTC Community!

Regards,

Charles