ThingWatcher INITIALIZATION-FAILED

[Bach]

I am trying to set up the ThingWatcher on Ubuntu16. I keep getting the stage: "INITIALIZATION-FAILED".

I have tried the solutions on other similar topics but none of them work.

[jgreiner]

Hi,

I have some questions to help me better understand the issue:

1. What version or ThingWatcher are you using?
2. What version of ThingWorx are you using?
3. Are there any errors in your log files that you could send?

Thanks,

John

[Bach]

Hi,

1. My Thing watcher version is 2.0.5 for training server and 2.0.3 for result server.

2. I am using TWx 8.2.1-b140.

I am following the Thing watcher guide on the developer portal. I actually solved my original issue by deleting the "rampValue" attribute and recreate a new one. Now i get a new problem where the training end with a "FAILED" result with 2 error in the application log.

Bach

[jgreiner]

Hi Bach,

1 other question, does it ever reach any of the other phases while it is running, like monitoring or calibrating or does it just say initialization-failed?

Thanks,

John

[Bach]

Hi,

I solved the Initialization-failed problem.

Now it goes through Initialized->Calibrating->Training->Failed

Bach

[cmorfin · Accepted solution]

Hi

Seems your error is the one described at https://www.ptc.com/en/support/article?n=CS270006 .

You can possibly apply the resolution that match your version

Hope this helps

Kind regards

Christophe

[Bach]

Hi,

Thank you very much. It works now.

Changing the file path in the "microservices.properties" file fixed it.

On Ubuntu 16.04:

file.storage.path=file:///opt/ThingWatcher/files

Bach