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ThingWorx Analytics Setup dataset

AL_10742319
8-Gravel

ThingWorx Analytics Setup dataset

AL_10742319_0-1725258465930.png

my thingworx analytics tab can't load dataset

AL_10742319_1-1725258508307.png

 

ACCEPTED SOLUTION

Accepted Solutions

In that case please create a ticket with PTC support, they can help with removing the invalid data.

View solution in original post

5 REPLIES 5

Have you look into the script error log as the message recommends? What does your data look like?

It appears the metadata does not match the data.

this is error message
"Error executing service FlattenDatasetJobsAMS.Message: : Data Shape Does Not Match-Number of Fields Are Different-See Script Error Log for more details."


is possible to I reset or delete all dataset and create again

You can do that or just create a new one with a new name. Your other screenshot does not show any existing dataset, but it also looks like the screen was still loading.

yes, my screen is loading I think is not loading and that show loading because service is error FlattenDatasetJobsAMS
I'm not sure maybe it needs to reset to clean install

AL_10742319_0-1725259908634.png

 

In that case please create a ticket with PTC support, they can help with removing the invalid data.

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