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Thingworx on IE 10

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Thingworx on IE 10

Hi
We are able to open Composer and work around.
But View Mashup will always open up a blank page.
Is there something needs to be configured on IE 10.
We are running Thingworx 5.4

Thanks
Sabarish

5 REPLIES 5

Thingworx on IE 10

Hi Sabarish,

Does the blank page have any url? Or does it just stop loading? I tried reproducing your issue, but couldn't. Also, is there any specific reason for sticking with IE 10 and not updating to IE 11?



Thingworx on IE 10

Hi Aanjan

The page has an URL. It is just blank. We tried it on IE11 as well. Same issue on IE 11.

Thanks
Sabarish




Thingworx on IE 10

Hi Sabarish,

Please do open a support case at the PTC eSupport Portal (https://support.ptc.com/appserver/cs/portal/), so that we can quickly take a look at your system and resolve the issue.

Thingworx on IE 10

HI Aanjan,
Appreciate if you create one for us. I do not know the SCN and the person who knows it is on vacation.

Thanks
Sabarish



Thingworx on IE 10

Hi Sabarish,

I've created a support case for you -
Case Number  #12488757

Direct link:
https://support.ptc.com/apps/case_logger_viewer/auth/ssl/case=12488757