Thingworx to azure connecter issue

[VS_10112707]

Error: Could not find or load main class Files
Caused by: java.lang.ClassNotFoundException: Files

Getting above while connecting thingworx to azure iot hub using thingworx connecter

Needed help related this Give solutions ASAP

[slangley]

Hi @VS_10112707.

This sounds like a configuration issue.  Have you followed the instructions in the Help Center for installation and configuration?  Be sure to validate system requirements.

If you still require assistance, we need to take a look at your configuration files.

Regards.

--Sharon