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Walter_Haydock5-Regular Member
5-Regular Member
June 15, 2021
Solved

Transfer of extensions use case support to PTC Partner IQNOX

  • June 15, 2021
  • 5 replies
  • 29658 views

ThingWorx community,

 

As part of our continual efforts to improve our offerings, ThingWorx product management regularly reviews the software deliverables we provide to our customers as well as how we do so. After a recent review of many ThingWorx extensions that are currently provided as supported products, we determined that making them available as open-source offerings would be the best way ahead. We have provided more details on our plans for them in a separate communication from PTC Technical Support.

 

What we would like to announce in this post, however, is that our partner IQNOX will be taking over support for the use cases behind the ThingWorx Google Widgets, CSV parser, and Twilio extensions. IQNOX will be using and maintaining their own code, so these extensions are likely different from the ones you currently download from PTC. Although IQNOX will develop and market their own versions of these extensions on their own timelines, PTC support for the existing versions (available from support.ptc.com) will end when their Standard Support period ends on June 22, 2022. The current code for the aforementioned three extensions, however, will be available as on open-source offering following the end of the relevant Standard Support period, but neither IQNOX nor PTC will treat these as supported products after this point.

 

Please visit iqnox.com for more information.

 

Regards,

 

Walter Haydock

ThingWorx product management

    Best answer by GabrielB

    Hi everyone,

     

    Gabriel from IQNOX here.

     

    Google Widgets, Twilio and CSV Parser are now available free for download here. Scroll down to get the link to the downloads page. You need to be logged in to download them, it's for anti spam purposes. Signing up shouldn't take more than 1 minute.

     

    Google Map Widget has a bit of an enhancement over the standard one. 3 new settings for map pin clusters. It is of course still compatible with the one you used to get from the marketplace.

    Twilio and CSV Parser are the same.

     

    BR,

    Gabriel

    5 replies

    V
    VladimirRosu_11662719-Tanzanite
    19-Tanzanite
    June 23, 2021
    Thank you Walter. Referring to Twilio and Google Widgets, since these extensions are no longer downloadable from the PTC Support portal, whoever wants to use them now should probably reach out directly to IQnox, correct?
      W
      Walter_Haydock5-Regular MemberAuthor
      5-Regular Member
      July 8, 2021

      Hi Vladimir - since we have announced the end of sale of those two extensions, customers who have not already downloaded them and who desire this functionality should contact IQNOX.

       

      Existing customers who have already downloaded these extensions will receive PTC support until the end of the relevant Standard Support date (per the product support calendar).

        W
        Walter_Haydock5-Regular MemberAuthor
        5-Regular Member
        July 13, 2021

        IQNOX contact page is available here.

          T
          TonyZhang16-Pearl
          16-Pearl
          July 15, 2021

          What happens to below extensions? They are no longer available on the PTC Support portal nor supported by IQNOX.

          How to download them?

          • ThingWorx CSV Import for Industrial Connectivity

             

          • ThingWorx Custom Chart Extension

             

          • ThingWorx JDBC Extension

             

          • Eclipse Plugin for ThingWorx Extensions

             

          • ThingWorx Ghost Entities Extension

             

          • ThingWorx Support Tool Extension

             

          • ThingWorx Web Sockets Tunnel Widget And Library Extension

             

          • ThingWorx Web Sockets Tunnel Library Extension

            W
            Walter_Haydock5-Regular MemberAuthor
            5-Regular Member
            July 21, 2021

            The following extensions are again available on the PTC downloads page:

            • ThingWorx CSV Import for Industrial Connectivity

            • ThingWorx Custom Chart Extension

            • ThingWorx JDBC Extension

            • Eclipse Plugin for ThingWorx Extensions

            The following extensions' functionality is built into ThingWorx 9.0 and later, but the extensions themselves are also available under the ThingWorx 8.5 downloads section:

            • ThingWorx Ghost Entities Extension

            • ThingWorx Support Tool Extension

            Please elaborate on the desired use case for the below extensions:

            • ThingWorx Web Sockets Tunnel Widget And Library Extension

            • ThingWorx Web Sockets Tunnel Library Extension

              G
              GabrielB12-AmethystAnswer
              12-Amethyst
              August 10, 2021

              Hi everyone,

               

              Gabriel from IQNOX here.

               

              Google Widgets, Twilio and CSV Parser are now available free for download here. Scroll down to get the link to the downloads page. You need to be logged in to download them, it's for anti spam purposes. Signing up shouldn't take more than 1 minute.

               

              Google Map Widget has a bit of an enhancement over the standard one. 3 new settings for map pin clusters. It is of course still compatible with the one you used to get from the marketplace.

              Twilio and CSV Parser are the same.

               

              BR,

              Gabriel

                G
                GabrielB12-Amethyst
                12-Amethyst
                October 1, 2021

                There has been an update to the Google Maps widget.

                Release notes can be read here. A simple fix but a needed one.🙂

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