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ValueDisplay widget doesn't display .JPG image

LynnM
10-Marble

ValueDisplay widget doesn't display .JPG image

I've been using a ValueDisplay widget to display .JPG images from a Thingworx Repository.

It works well with the Value Format [Renderer and State] set to "Display image to cover cell height"

in versions 9.4.3 and 9.4.7.

After upgrading to version 9.5.3 the images display as a microscopic postage stamp.

The only way for the .JPG images to display in a size big enough to see is to change the Renderer and State to "Display image using original size". 

Original size does not resize with the browser.

ACCEPTED SOLUTION

Accepted Solutions
PEHOWE
17-Peridot
(To:LynnM)

Hello @LynnM ,  The issue you encountered and is being reported as fixed in ThingWorx version (9.7.0, 9.5.7, 9.6.4)  I believe these versions are available for download.

 

Regards,

Pehowe
 

View solution in original post

6 REPLIES 6
PEHOWE
17-Peridot
(To:LynnM)

@LynnM , There was a similar issue reported in 9.2.1. It was fixed in 9.3.4. 
If you are seeing this issue. Create a simple test case (being able to demo a problem gets a better response) and open a case with Support. 

LynnM
10-Marble
(To:PEHOWE)

Thank you

I’ve opened Case 17482777

PEHOWE
17-Peridot
(To:LynnM)

@LynnM ,  The items has been identified as a defect, R&D is investigation the issue.  As updates are made available, additional information will be posted.

PEHOWE
17-Peridot
(To:LynnM)

@LynnM , I did a review of the R&D issue, Based on the information available it looks like an updated is scheduled for the second quarter of calendar year of 2025.

LynnM
10-Marble
(To:PEHOWE)

Thanks for the update  8-) 

PEHOWE
17-Peridot
(To:LynnM)

Hello @LynnM ,  The issue you encountered and is being reported as fixed in ThingWorx version (9.7.0, 9.5.7, 9.6.4)  I believe these versions are available for download.

 

Regards,

Pehowe
 

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