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I have downloaded the licence file for Thingworx 8.5. I have put it in Thingworx Platform folder and rename it to licence_capablity_response_bin but after restarting the tomcat server. The name got changed to ignored_license_capablity_response.bin file. Do i have to generate new license file and place it in Thingworx folder or I don't have to make any changes.
Solved! Go to Solution.
Hi,
I can see your license is active and all the features are available.
You should be able to use Thingworx at full capability( create things, mashups ....).
Regards,
Raluca Edu
Hi,
licence_capablity_response_bin is not correct name.
It should be license_capability_response.bin.
Rename file like this and restart server, you do not need to download another license.
Best regards,
Raluca Edu
I have renamed it to license_capability_response.bin but after restarting the tomcat server, it got changed to ignored_license_capability_response.bin.
in the logs
i see this error
Unable to fetch license file with device id 5058cf58-86a4-40fa-b8ea-778745ae4566
did you downloaded the license file using device id only ? 5058cf58-86a4-40fa-b8ea-778745ae4566 or that was different
which you renamed as license_capability_response.bin"
I have downloaded the file using device id only.
Hi,
I can see you are using HA - Zookepeer and I can see Licensing Subsystem started.
Can you open Composer? If yes go to Licensing Subsystem>Services and run GetCurrentLicenseInfo service.
What is the result?
Thanks,
Raluca Edu
Hi,
I can see your license is active and all the features are available.
You should be able to use Thingworx at full capability( create things, mashups ....).
Regards,
Raluca Edu
Okay, Thank You