"Failed to dispatch event" if I use "Automatically update values when able"

[jasperlg]

Hi @drichter , 

Did you find where this is coming from? I'm having the same issue on my server.

[posipova]

Could you please supply the logs and provide information on the same questions asked in the previous/referenced thread?

[jasperlg]

Hi @posipova,

Sorry for my late response, I was on my holiday. The line I'm getting in my log files looks like this:

Failed to dispatch event. Invalid Thing In Event Type.Thing:Entity.PersistentSession76d4a799-4401-4f36-b0b3-0ef151ff932a:Event.AnyDataChange:PersistentSession76d4a799-4401-4f36-b0b3-0ef151ff932a

There is no other information I'm getting from this. What does it mean?

Kind regards,

Jasper

[vangne]

Hi @jasperlg,

I was going through your question and found this article: "PersistentSession" is created automatically in ThingWorx

Hope this answers your question. Please do let us know if you have any questions or concerns, thanks

[jasperlg]

@vangne,

 I think this has something to do with it, but this shows how the normal behaviour works, and not why we are getting the error. 

I also don't know the consequence of the error, but I don't like there are comming errors in my log. 

Kind regards, 

Jasper

[posipova]

At this point, it may be best to open a support ticket at support.ptc.com for a more in-depth investigation.

[jasperlg]

@posipova

I will do that, thanks. 

Jasper

[slangley]

Hi @jasperlg.

If you were able to resolve your issue, please post it here and mark it as the Accepted Solution for the benefit of others on the community.  If you are still experiencing issues, please provide the logs previously requested.

Regards.

--Sharon