Vuforia Studio and Chalk Tech Tips

You can rename a project to avoid overwriting an existing published project with the same name on your Experience Service. To Rename your project, open the project you want to rename and click on the project name in the header bar; the field will become editable. For additional information, see Rename a Project  Here are a few things you need to consider when renaming a project: Renaming an already published project creates a duplicate of the project that is unpublished; it does not rename the already published project on the Experience Service To avoid having multiple copies of the same project on your Experience Service, unpublish the original project before renaming it and publishing it. Once you rename an already published project, and then publish the renamed project, a new QR code is created (different from the originally published project's QR code)

Vuforia Studio Known Issue: Unable to Upload Files to Vuforia Studio in Chrome for Mac OS There is currently a known issue in Chrome for Mac where users are unable to upload files to Vuforia Studio when using Chrome 122.0.0.0 and 123.0.0.0. If you are using either of the aforementioned versions of Chrome for Mac, please update to Chrome 123.0.6312.10 to resolve the issue. According to Google, this issue should be resolved in Chrome 124.0.0.0. For more information, see Google’s IssueTracker. New Project Overwrite Message When Publishing A new message appears when a user publishes a project that has the same name as an existing published project on the same Experience Service. Project Name Can Now Be Updated from the Header Bar within a Project Users can now rename a project by clicking on the project name in the header bar from within a project. Image Targets Now Generated at Runtime Image Targets are now generated at runtime, and no longer at design time. Note: If you’re using Vuforia View 9.16.0 or above, all existing projects and new projects should work as expected as this change is backwards compatible. However, experiences that contain an Image Target and have been created with Vuforia Studio 9.19.0 and above will not work properly when consumed with Vuforia View 9.15.0 and below. Performance Improvement to Uploading a CAD Model .glb files no longer appear under Resources to help improve performance when uploading a CAD file. Bug Fixes See Bug Fixes for additional information on bugs resolved in this release

Vuforia Studio Project Name Now Available in Metadata Project name is now accessible through scripting in Home.js. Vuforia View Support for Android 14 OS Android 14 OS is now supported. Bug Fixes See Bug Fixes for additional information on bugs resolved in this release

Vuforia Studio There were no new features or updates for the 9.17.0 version of Vuforia Studio Vuforia View HoloLens: Dynamic bounding box information is now available at runtime iOS: iOS/iPadOS 17 is now supported iOS/iPadOS 15 is no longer supported Experience Service Ability to disable publishing experiences for offline viewing Note: If your Experience Service is hosted by PTC Cloud Services, open a Technical Support case requesting to update the configuration Bug Fixes See Bug Fixes for additional information on bugs resolved in this release

Vuforia Studio New Duplicate action available for views in an experience Usability and UI improvements to the New Project window Improvements to Image Target widget source validation to help users upload images that will result in reliable targets Support for ThingWorx 9.4 Vuforia View Bounding box and location information can now be generated for any model at runtime (iOS and Android) As of March 2024, you will no longer be able to install Vuforia View on devices running iOS 14. Experience Service New Project Access screen allows administrators to disable publishing projects with public access in Vuforia Studio Note: If your Experience Service is hosted by PTC Cloud Services, open a Technical Support case requesting to update the configuration Bug Fixes See Bug Fixes for additional information on bugs resolved in this release

Vuforia Studio Improved messaging for Advanced Model Target status when publishing a project Vuforia View A new Show Tracking Status option is available from the menu within an experience. Possible statuses include: TRACKING IS STABLE TRACKING IS UNSTABLE REDUCE MOTION IMPROVE LIGHTING OBJECT OUT OF VIEW Experience Service (on-premises) There were no new features or updates for the 9.15.0 version of the Experience Service. Bug Fixes See Bug Fixes for additional information on bugs resolved in this release

Vuforia Studio Bounding box and location information is now available in CAD metadata New RealWear Nav 520 option available in the custom canvas size drop-down list on the 2D canvas JavaScript properties now documented for all widgets Vuforia View Vuforia View is no longer supported on the following devices: Surface Pro 7 Surface Pro 6 Surface Pro 5th Gen (2017) Surface Pro 4 Surface Book Surface Go Surface Go2 Vuzix M400 Smart Glasses You may still be able to use Vuforia View to consume published experiences on these devices, but Technical Support will no longer be available. You should also expect that Vuforia View may stop working correctly on these devices after September 2023. Then, at the end of the year (2023), the following will happen for Windows and Vuzix devices: Vuforia View will be removed from the Windows Store. Vuforia View will be removed from Vuzix App Store. No updated versions of Vuforia View for Windows will be available on the PTC Software Downloads site; only older preexisting versions will remain. Experience Service There were no new features or updates for the 9.14.0 version of the Experience Service. Bug fixes See Bug Fixes for additional information on bugs resolved in this release

Vuforia Studio New and improved Model Target widget allows more advanced configurations of Model Targets  including: Automatic coloring of Model Targets Simplification when a model is too complex (for Advanced Views) Ability to create multiple Advanced Model Targets You can now use a command prompt shortcut to configure Vuforia Studio to run over HTTPS Vuforia View RealWear Navigator 520 devices are now supported Experience Service (On-premises) Access to Vuforia Cloud Services to generate Advanced Model Targets is now available for on-premises installations of the Experience Service. For more information, see Request Advanced Model Target Generation. For more information about installing and deploying an Experience Service on-premises, see the Experience Service Help Center. Bug fixes See Bug Fixes for additional information on bugs resolved in this release

As part of the Vuforia Studio 9.13.0 release, a new way to create and configure model targets is now available!    The updated Model Target widget allows users more configuration options within Vuforia Studio to ensure optimal tracking of their models. Advanced configuration options include:   Automatic coloring of Model Targets Simplification when model is too complex (Advanced Views only) Multiple Advanced Guide Views For additional information on these new options, see our Configure a Model Target Help Center topic.

Vuforia Studio (Windows only) The ssl-settings.json file has been moved to the ProgramData directory for streamlined SCCM deployment. Note: This only applies to Vuforia Studio run over HTTPS. A new shortcut to configure HTTPS locally for Vuforia Studio is now available. For more information, see Vuforia Studio run over HTTPS. Vuforia View An updated version of Vuforia View was not released for 9.12.0. Experience Service There are no new features or updates for the 9.12.0 version of the Experience Service. Bug fixes See Bug Fixes for additional information on bugs resolved in this release

Vuforia Studio Changes to Check for Updates functionality—You will no longer be automatically prompted with the Update Available window when a new version of Vuforia Studio is available. Beginning in version 9.11.0, you must manually check for updates by navigating to the Vuforia Studio menu in the upper-right corner, and selecting Check for Updates. Once the Check for Updates window appears, compare Your version with the version that is displayed above the list of new features. For more information, see Update Vuforia Studio to the Latest Version. Windows OS: Vuforia Studio is now available for download from the Microsoft Store (The legacy installer is no longer available on the PTC Software Downloads page). A new app package (appxbundle) installer is now available on the PTC Software Downloads page for installing in a closed network environment. (The legacy restricted installer is no longer available on the PTC Software Downloads page). Mac: The Check for Updates action is now available from the Vuforia Studio menu in the upper-right corner. For more information, see Update Vuforia Studio to the Latest Version. Vuforia View ios: Quickly take sharper pictures—Users can now turn advanced camera controls on and off to using the new Turn on Tap to Focus action available from the experience menu. When Tap to Focus is turned off, the focus of interest is automatically selected by the device’s automatic focus areas and exposure setting. When Tap to Focus is turned on, the Vuforia View user can manually select the focus of interest by tapping on a specific area of the screen. Note: By default, Tap to focus is turned off. As of September 2023, Vuforia View will no longer be supported on the following devices. For more detailed information, see the What's New in the Help Center. Surface Pro 7 Surface Pro 6 Surface Pro 5th Gen (2017) Surface Pro 4 Surface Book Surface Go Surface Go2 Vuzix M400 Smart Glasses Experience Service: There are no new features or updates for the 9.11.0 version of the Experience Service. Bug fixes See Bug Fixes for additional information on bugs resolved in this release

Vuforia Studio NOTE: For information on how the new appx bundle can be deployed, see this post Vuforia Studio is now available for download from the Microsoft Store for Windows OS. While the existing Vuforia Studio installer will still be available in 9.10.0, we encourage you to use the new Microsoft Store download (appxbundle) that is now available, as the legacy installer will no longer be available on the PTC Software Download page with the next release of Vuforia Studio. A new app package (appxbundle) installer is now available on the PTC Software Downloads page for installing in a closed network environment on Windows OS. While the existing Vuforia Studio restricted (legacy) installer will still be available in 9.10.0, we encourage you to use the new app package installer that is now available on the PTC Software Downloads page, as the restricted (legacy) installer will no longer be available with the next release of Vuforia Studio. As of April 30th, 2023, the Vuforia Area Target Creator app will be deprecated and removed from the Apple App Store. We recommend extracting and saving all Area Targets from the Vuforia Area Target Creator app before this date. For information about retrieving your Area Targets, see the “Extracting Area Targets” section under Testing Area Targets. Going forward, we also recommend using the new Vuforia Creator app to create Area Targets. For more information about creating Area Targets for use with Vuforia Studio, see Create an Area Target. Vuforia View There are no new features or updates for the 9.10.0 version of the Vuforia View. Experience Service There are no new features or updates for the 9.10.0 version of the Experience Service. Bug fixes See Bug Fixes for additional information on bugs resolved in this release

Vuforia Studio ATTENTION: A new Vuforia Studio Windows installer will be introduced in the first quarter of 2023. This will affect new installations and upgrades for both online and offline (restricted) installations. For more information about the changes, see our community announcement  Improvements to Advanced Model Target error handling to include more detailed information and resolutions Vuforia View There are no new features or updates for the 9.8.0 version of Vuforia View Bug fixes and minor improvements  Experience Service There are no new features or updates for the 9.8.0 version of the Experience Service

Currently, we do not recommend using Vuforia Studio with Chrome 106.0.5249.91 or later and Microsoft Edge 106.0.1370.37 due to a major issue with Chromium; Google has been made aware of the issue. Until it is resolved, we recommend using older versions of Chrome or Microsoft Edge.   Vuforia Studio The Wayfinder widget is now out of beta and full access is available. Improvements to the Wayfinder widget include: A pop-up with information about the Wayfinder widget appears when the widget is added to an experience A new Looping property is available that returns a user to the first Waypoint in the array once the last Waypoint is reached Improved ribbon density Improved property names Default gaze vector is now 90 degrees from the surface that the Waypoint is mated to Improved text label design Vuforia View Target acquisition effect is available on all mobile platforms NOTE: The model recognition for Advanced Model Targets will be visualized by a snapping effect in the experience.  HoloLens 2: Wayfinder and Waypoints are now available for 3D eyewear experiences Experience Service There are no new features or updates for the 9.7.1 version of the Experience Service

Vuforia Studio See Bug Fixes Vuforia View HoloLens: Vuforia View for HoloLens now users Vuforia Engine 10.8 Bug fixes and minor improvements Experience Service There are no new features or updates for the 9.6.0 version of the Experience Service

Vuforia Studio A beta version of the new Wayfinder widget is now available! The Wayfinder widget allows you to place Waypoints that help lead users towards a specific part of a model or place in their environment. Before you can start trying out the Wayfinder widget, you'll need to enable the widget so that it is displayed in your Widget panel. The following Creo Illustrate sequence properties are now exposed in Vuforia View for HoloLens 2 devices when stepStarted and stepCompleted events are triggered: stepDescription and duration. Vuforia View Windows: Update Vuforia View to the latest version to resolve an issue with the app crashing when gallery experiences are opened. Experience Service There are no new features or updates for the 9.5.0 version of the Experience Service.

Vuforia Studio New Page Size property for the 3D Document widget allows you to select automatic sizing based on common paper sizes Improvements to tooltips throughout the user interface to provide more details information Bug fixes Issues with occurrence path definitions have been resolved Model training processing issues for Advanced Model training have been resolved Sequence hiding issues in Preview mode have been resolved; the model is now properly hidden when configured correctly Issues with property values not being loaded to Vuforia Studio when the Experience Service is run as HTTP have been resolved Vuforia View Vuforia View is no longer supported on HoloLens (1st gen) devices. Support for HoloLens 2 devices will continue uninterrupted Bug Fixes HoloLens 2 Auto-focus issue resolved Issues with Creo Illustrate animations have been resolved Navigation issues and possible process problems when switching views have been resolved Guide views now appear correctly in new experiences that contain Area Targets Windows Auto-focus issue resolved Issue with app freezing when opening certain Gallery experiences has been resolved iOS Auto-focus issue resolved QR Code recognition issue that prevented users from opening experiences with long names has been resolved RealWear Auto-focus issue resolved Issue with Up and Down commands being unresponsive on Library page has been resolved Experience Service Studio Client ID is now configurable when installing an Experience Service with SSO authentication Ability to configure one instance of ThingWorx with multiple Experience Services Bug Fixes Experience Services configured to use SSO can now be validated in Vuforia Studio

Vuforia Studio New and Improved Model Target widget allows you to generate Advanced Model Targets for PTC Cloud-hosted Experience Services that have been enabled Vuforia Studio OS support: macOS Monterey is now supported macOS Catalina is no longer supported Bug fixes and minor improvements Vuforia View Experiences can now contain an Advanced Model Target, allowing you to view and track an object from any angle RealWear: Support for RealWear Navigator 500 Bug fixes and minor improvements Experience Service Bug fixes and minor improvements

Vuforia Studio Improvements to Model Targets when both Static Object and Car Mode are selected to provide more accurate tracking NOTE: In particular, this affects more challenging reflective objects with less features Improved memory usage, in particular, for projects using large models with multiple views Mac: macOS Big Sur is now supported OS X El Capitan is no longer supported Bug fixes and minor improvements Vuforia View Model Targets have been improved to provide more accurate tracking, in particular for more challenging reflective objects with less features Android: If not already installed, Vuforia View will prompt you to install Google Play Services for AR (ARCore) to enable better AR performance iOS Vuforia View is no longer supported on iOS 13 Bug fixes and minor improvements Experience Service Bug fixes and minor improvements

Vuforia Studio New 3D Document widget for 3D Eyewear projects which provides users access to PDF documents within the contest of an experience Bug fixes and minor improvements Vuforia View Ability to access PDF documents within the context of an experience on a HoloLens device Vuforia View is no longer supported on Vuzix M300 devices Vuforia View will no longer support iOS 13 as of March 2022 Bug fixes and minor improvements Experience Service Ability to configure system users' acess using application keys rather than IdP users (SSO) Bug fixes and minor improvements  

Vuforia Studio Support for ThingWorx 9.3 Support for sequences created with Creo Illustrate 8.1 Bug fixes and minor improvements Vuforia View Bug fixes and minor improvements Experience Service Bug fixes and minor improvements