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Getting a "getaddrinfo ENOTFOUND fall" error when trying to start the Experience service.

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Getting a "getaddrinfo ENOTFOUND fall" error when trying to start the Experience service.

Installed an on-premise experience service and trying to start it using

sudo ./start-es.sh

but getting the error below.

 

Error: getaddrinfo ENOTFOUND fall
at GetAddrInfoReqWrap.onlookup [as oncomplete] (dns.js:64:26) {
errno: 'ENOTFOUND',
code: 'ENOTFOUND',
syscall: 'getaddrinfo',
hostname: 'fall'
}
vxs Process exiting with code: 1 +101ms
Process exiting with code: 1
/usr/share/ptc/node_modules/q/q.js:155
throw e;
^

Error: getaddrinfo ENOTFOUND fall
at GetAddrInfoReqWrap.onlookup [as oncomplete] (dns.js:64:26) {
errno: 'ENOTFOUND',
code: 'ENOTFOUND',
syscall: 'getaddrinfo',
hostname: 'fall'
}

 

What could the reason be and where should I check

1 REPLY 1
Highlighted

Re: Getting a "getaddrinfo ENOTFOUND fall" error when trying to start the Experience servi

@Aparna  Could you please start the ES using below debug mode command and review error-

DEBUG=vxs* bin/start-es.sh

Also, make sure the port used by ES is not already in use. 

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