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23-Emerald III
BenLoosli23-Emerald III
23-Emerald III
October 15, 2021
Solved

CreoView Install

  • October 15, 2021
  • 1 reply
  • 3286 views

I am trying to install CreoView Adapters 7.1.1.0 on my Windchill 11.1. M020 CPS20 server which is running on Windows Server 2016. The matrix says I need the Desktop Experience and I checked with IT and they say they installed it that way.

However, when I run the proe2pv_config.exe, the Setup button is grayed out. I also tried 8.0.0.0.

Any suggestions before I contact PTC support?

 

Best answer by BenLoosli

Unchecked Create proeworker and the Setup became selectable, saved it and Recipe Editor is selectable.

1 reply

T
23-Emerald IV
TomU23-Emerald IV
23-Emerald IV
October 15, 2021

No issues installing it on my server(s).  Does your user account have admin rights? Try 'Run as Administrator'?

B
23-Emerald III
BenLoosli23-Emerald IIIAuthor
23-Emerald III
October 15, 2021

Setup and Recipe Editor are greyed out even when I 'Run as Administrator'.

I am wondering if IT did not build the systems with Desktop Experience.

T
23-Emerald IV
TomU23-Emerald IV
23-Emerald IV
October 15, 2021

If you're logged into the computer and looking at a desktop, then desktop experience is installed.  Without it everything has to be done from a console (command prompt.)

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