Family Table Cell Oddities

[Dale_Rosema]

The disappearing cursor is being worked on, but now I have had another oddity come up in family table cells.

The IT department has recommended that I check with PTC on this for possible RAM allocation error.

The issues is that I had a MasterCAM logo show up in (2) of my family table cells. It is not very repeatable.

I took a screen dump so here are two snippets of the family table:

Thanks,

Dale

[BenLoosli]

Have you rebooted your workstation recently?

I find some of those 'can't explain weirdness' to be caused by memory allocation issues where Creo does not release all memory when it closes. A reboot is the only way to free up that memory.

[Dale_Rosema]

Shut it down every Friday. Boot it anew every Monday.

How often does everyone else reboot there systems?

[kdirth]

I restart every night and shut it down on Fridays.

Also, be aware that with many newer systems, shutdown does not create a restart when you start up the computer the next day.  Shutdown is more like a deep sleep for the computer to enable a quicker start up and does not clear the memory.

[Dale_Rosema]

I thought that is why they added "sleep" vs "shutdown" where the latter preforms a restart.

[kdirth]

I am going by what my son, the computer geek, told me.

[StephenW]

I restart every night prior to going home. There have been countless times I have been asked to help someone and it turns out they have had a model open for days/weeks/months and everything has become completely irrational!!! 

I only shut down on occasion, mostly if i have odd issues that don't seem reasonable!!!

[Dale_Rosema]

I find that I might have 15 windows or so open at closing, so that is why I do the Friday thing. It's just me (and and intern), so I don't have to worry about drawings be open for weeks/months. I reboot the 2nd computer every Monday when I get in.

Did the geek son explain the difference between sleep, shutdown and restart?

[Dale_Rosema]

From our IT company:

Sleep - basically turn off power but doesn't clear any memory or shut down apps.

Restart  - closes apps and powers off but doesn't totally clear cache to that you can get a faster restart.

Shutdown - clear everything and powers down. Fresh boot when starting back up.

[BenLoosli]

The reboot question is one of the first things I ask my users when they ask for help with something random and/or weird.

As for me, I used to reboot every Friday before heading home and making sure the workstation comes back before walking out the door. About a month ago, it did not restart and IT had to go in set some system parameters to rebuild the computer on reboot. Took 2 reboots for the system to come back and allow me to login. Been reluctant to reboot since then. 

[Dale_Rosema]

It didn't last long, but I had a brief event within the first hour or two on Monday.

[Patriot_1776]

You took a "screen dump" of the "big dump" Creo took in your family table.  Got it!🤣

That is bizarre though, never had anything like that happen, never thought something like that COULD happen.  Sounds like maybe a graphics card issue?  I had these weird "sparklies" all over my screen recently, not just in Creo but across everything including my background.  Manually turned the power off, waited a few minutes, fired it back up, and problem solved.

Best of luck!