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IoT Tips

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Hi all,   Here is the recording of the expert session hosted in August 25th. For full-sized viewing, click on the YouTube link in the player controls.
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Hello!   We will host a live Expert Session: "Top 5 items to check for Thingworx Performance Troubleshooting" on Sept 3rdh at 09:00 AM EST.   Please find below the description of the expert session as well as the link to register .   Expert Session: Top 5 items to check for Thingworx Performance Troubleshooting Date and Time: Thursday, Sept 3rd, 2020 09:00 am EST Duration: 1 hour Description: How to troubleshoot performance issues in a Thingworx Environment? Here we will cover the top 5 investigation steps that will help you understand the source of your environment issues and allow better communication with PTC Technical Support Registration: here   Existing Recorded sessions can be found on support portal using the keyword ‘Expert Sessions’   You can also suggest topics for upcoming sessions using this small form.
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Hello!   We will host a live Expert Session: "What's new in Navigate 9.0" on August 18h at 01:00 PM EST. Please find below the description of the expert session as well as the link to register.   Expert Session: What's new in Navigate 9.0 Date and Time: Tuesday, August 18th, 2020 01:00 pm EST Duration: 1 hour Registration link: https://www.ptc.com/en/special-event/thingworx-navigate Description: This session is the intro of a series that will cover new capabilities of the recent Navigate 9 release and the value that each can bring to your implementation. Then we will have further sessions covering the details of some of them   You can also suggest topics for upcoming sessions using this small form.
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Applicable Releases: ThingWorx Navigate 1.6.0 to 1.7.0     Description:   How to use InfoEngine tasks to retrieve and take actions on Windchill data to use in Navigate services The following agenda is reviewed in the session: Use case introduction Create I*E task Create service Create Mashups Execute I*E Task       The concepts of this session are still valid for newer Navigate versions, but the session was recorded using old Composer
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Applicable Releases: ThingWorx Navigate 1.8.0 to 1.9.0     Description:   New improvements of the ThingWorx Navigate Installer with the following agenda: What's new Load Balancer Multiple Windchill Systems Integration Runtime NSSM How to select files to download Installer installation steps Demo Questions         Additional information How to install PTC Navigate
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Applicable Releases: ThingWorx Navigate 1.6.0 to 1.7.0   Description:   Covers how to configure ThingWorx Navigate to use Windchill Authentication: Background and Prerequisites X.509 Public Key Infrastructure (PKIX) Brief Introduction Steps to configure Thingworx Navigate with Windchill Authentication: Windchill Integration Runtime Thingworx Navigate     Additional Information Navigate SSL Configuration for Windchill Authentication General Checklist
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Applicable Releases: ThingWorx Navigate 1.6.0 to 8.5.0     Description:     How to use PingFederate script: Prerequisites Configuration Run the script Generated artifacts Live Demo         Associated documentation is available in PTC Single Sign On Architecture and Configuration Overview guide: PTC Single Sign-on Architecture and Configuration Overview  
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Applicable Releases: ThingWorx Navigate 1.6.0 to 8.5.0   Description:   Covers Single Sign On concepts and main items to take into account when defining SSO architecture, with the following agenda: What is Single Sign on? What is PTC Strategy for Single Sign on? How does PingFederate fits in the existing SSO Federation? What products currently can be configured for SSO? Optional SSO in Navigate 1.6 What are the key diferences in SSO over the different Navigate versions? What are we doing internally to prepare for SSO? What resources are available for SSO discussions?         Related articles for further information Related Service: Configure SSO for Navigate
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Applicable Releases: ThingWorx Platform 7.0 to 8.5   Description:   Covers how to apply patch upgrades to ThingWorx installation, with the following agenda: How to read ThingWorx version Upgrading to a major/minor version of the platform Focus on upgrading to a patch version of the platform Upgrading extensions       Always check the patch release notes for additional information and specific steps
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Applicable Releases: ThingWorx Platform 7.0 to 8.5   Description:   Covers the main topics that need to be considered when evaluating or designing a scalability strategy for the environment and applications The agenda contains the following topics: Introduction Connection Server Federation High Availability       Some of the databases mentioned in the presentation are no longer supported Please refer to the compatibility matrix to check supported databases Related Articles How to configure a Federate architecture Is high availability supported in ThingWorx  
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Applicable Releases: ThingWorx Platform 7.0 to 8.4   Description:   A practical example of how to build a data model in ThingWorx following a pre-defined design Following topics are covered: Review existing Design Plan Build all required entities in ThingWorx Composer Test the model and review scalability and reusability         The session was recorded using the old ThingWorx Composer, but the concepts are still applicable Related Success Service - Principles of Thingworx Modeling Related Service - Design your Thingworx Model
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Applicable Releases: ThingWorx Platform 7.0 to 8.5   Description:   Introduction to ThingWorx Extension Development, with the following topics: What is an Extension Why building an Extension Prerequisites Installing Eclipse plugin and features Creating entities with the plugin and including exported Entities in an Extension Project Upgrading or Updating and Existing extension in ThingWorx Building with Gradle and Ant       ThingWorx Extension Development Guide
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Applicable Releases: ThingWorx Platform 7.0 to 8.4   Description:   Concepts and basic Mashup design using an use case as example Following topics are covered: Recap Scenario Requirements and review concept design Introduction to Mashup Builder Design Mashup to visualize data     Related Success Service The session was recorded using the old ThingWorx Composer, but the concepts are still applicable
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Applicable Releases: ThingWorx Platform 7.0 to 8.5   Description:   Introduction to Edge connectivity in Thingworx Foundation: Edge concept and definition Available edge products Why use Edge products What is Edge Microserver and Lua Script Resource What are the SDKs What are connection servers AlwaysOn and HTTP protocols ThingTemplates to connect remote devices     The session was recorded in an old ThingWorx version, but all the concepts are still applicable
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Applicable Releases: ThingWorx Platform 8.3 to 8.5   Description:   Installation walkthrough of ThingWorx foundation using PostgreSQL, materializing some main steps that might be difficult to read in the installation guides       Reference installation guides for each version
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Applicable Releases: ThingWorx Platform 7.0 to 8.4   Description:   Strategy and tools for Thingworx application backups Backup Terminology and concepts Drivers to define a backup strategy Tips for executing backup in a Thingworx instance: Tomcat, certificates, Configuration and file system data, application specific files, database     Neo4J database mentioned in the session is no longer supported For more information check Best Practices for ThingWorx Backup
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Applicable Releases: ThingWorx Platform 7.0 to 8.5   Description:   Main concepts and best practices for devops methodology such as Naming Conventions Setup and management of environments for development and testing Import/Export process and application deployment Use of Tags and Project to control your development Coding Standards Validation best practices         For project packaging and deployment, make sure to check the content about Solution Central created after this session was released
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Hi Community,   I've recently had a number of questions from colleagues around architectures involving MQTT and what our preferred approach was.  After some internal verification, I wanted to share an aggregate of my findings with the ThingWorx Architect and Developer Community.   PTC currently supports four methods for integrating with MQTT for IoT projects. ThingWorx Azure IoT Hub Connector ThingWorx MQTT Extension ThingWorx Kepware Server Choice is nice, but it adds complexity and sometimes confusion.  The intent of this article is to clarify and provide direction on the subject to help others choose the path best suited for their situation.   ThingWorx MQTT Extension The ThingWorx MQTT extension has been available on the marketplace as an unsupported “PTC Labs” extension for a number of years.  Recently its status has been upgraded to “PTC Supported” and it has received some attention from R&D getting some bug fixes and security enhancements.  Most people who have used MQTT with ThingWorx are familiar with this extension.  As with anything, it has advantages and disadvantages.  You can easily import the extension without having administrative access to the machine, it’s easy to move around and store with projects, and can be up and running quite quickly.  However it is also quite limited when it comes to the flexibility required when building a production application, is tied directly to the core platform, and does not get feature/functionality updates.   The MQTT extension is a good choice for PoCs, demos, benchmarks, and prototypes as it provides MQTT integration relatively quickly and easily.  As an extension which runs with the core platform, it is not a good choice as a part of a client/enterprise application where MQTT communication reliability is critical.   ThingWorx Azure IoT Hub Connector Although Azure IoT Hub is not a fully functional MQTT broker, Azure IoT does support MQTT endpoints on both IoT Hub and IoT Edge.  This can be an interesting option to have MQTT devices publish to Azure IoT and be integrated to ThingWorx using the Azure IoT Hub Connector without actually requiring an MQTT broker to run and be maintained.  The Azure IoT Hub Connector works similarly to the PAT and is built on the Connection Server, but adds the notion of device management and security provided by Azure IoT.   When using Azure IoT Edge configured as a transparent gateway with buffering (store and forward) enabled, this approach has the added benefit of being able to buffer MQTT device messages at a remote site with the ability to handle Internet interruptions without losing data.   This approach has the added benefit of having far greater integrated security capabilities by leveraging certificates and tying into Azure KeyVault, as well as easily scaling up resources receiving the MQTT messages (IoT Hub and Azure IoT Hub Connector).  Considering that this approach is build on the Connection Server core, it also follows our deployment guidance for processing communications outside of the core platform (unlike the extension approach).   ThingWorx Kepware Server As some will note, KepWare has some pretty awesome MQTT capabilities: both as north and southbound interfaces.  The MQTT Client driver allows creating an MQTT channel to devices communicating via MQTT with auto-tag creation (from the MQTT payload).  Coupled with the native ThingWorx AlwaysOn connection, you can easily connect KepWare to an on-premise MQTT broker and connect these devices to ThingWorx over AlwaysOn.   The IoT Gateway plug-in has an MQTT agent which allows publishing data from all of your KepWare connected devices to an MQTT broker or endpoint.  The MQTT agent can also receive tag updates on a different topic and write back to the controllers.  We’ve used this MQTT agent to connect industrial control system data to ThingWorx through cloud platforms like Azure IoT, AWS, and communications providers.   ThingWorx Product Segment Direction A key factor in deciding how to design your solution should be aligned with our product development direction.  The ThingWorx Product Management and R&D teams have for years been putting their focus on scalable and enterprise-ready approaches that our partners and customers can build upon.  I mention this to make it clear that not all supported approaches carry the same weight.  Although we do support the MQTT extension, it is not in active development due to the fact that out-of-platform microservices-based communication interfaces are our direction forward.   The Azure IoT Hub Connector, being built on the Connection Server is currently the way forward for MQTT communications to the ThingWorx Foundation.   Regards,   Greg Eva
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  Whether your ThingWorx instances are deployed on premise, in the cloud or a hybrid of the two, I’d like you to imagine: You have a super cool app. You want to deploy it securely. You’re not a security expert. What do you do? How do you know how to securely deploy your app? Where do you go for security best practices? Introducing the new ThingWox Secure Deployment Hub!   The ThingWorx Secure Deployment Hub is a new section of our support site that will introduce you to the ThingWorx security landscape and direct you to security resources pertaining to the Edge, the platform and beyond.   From permissions and provisioning, to subsystems and SSO, the hub is packed with our recommendations and best practices for you to deploy your app in a secure fashion.   Happy deploying! Kaya
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The Property Set Approach This article details an approach developed by Prachi Rath and Roy Clarke, refined by the EDC team in the December 2019's Remote Monitoring of Assets Reference Benchmark , and used to handle multi-property business rules in an Enterprise ThingWorx application.   Introduction If there are logic rules which depend upon multiple properties, and each property receives its updates one at a time, then each property will need to have an identical subscription, because there is no way for any one subscription to know the most up-to-date values for the other properties. This inefficient approach would create redundancy and sizing constraints, reducing the capacity of the application to scale up to the Enterprise level. The Property Set Approach resolves this issue by sending in all property updates as one Info Table or JSON property (called the “property set”), which can then have a single subscription. The property set is assembled on the Edge when an update needs to be sent, and then the Platform dissects, processes, and stores the data within this property set as required by the business logic.   This approach also involves caching the last property value into a runtime variable so that it can be referenced within the business logic subscription without having to be retrieved from the database. This can significantly improve the runtime of the subscription, reducing the number of resources required to sustain the business logic and ensuring that any alerts or events resulting from the business logic occur as soon as possible. It also reduces the load on the database, ensuring that data ingestion can complete unhindered.   So, while there are many benefits to this approach, it is also more complicated. It tightly couples the development of the Edge and Platform code and increases the application complexity, making it slightly less easy to maintain the application in the long run. The property set also requires a little more bandwidth and a more stable internet connection between Edge devices and the Platform since there is more metadata in an Info Table property, and therefore every update is slightly larger than it would be otherwise. So this approach is only recommended when multi-property rules are a requirement of the application and a stable internet connection exists between the Edge and Platform.   Platform Implementation I. Create an Info Table (or JSON) Property This tutorial uses the out-of-the-box Data Shape called NamedVTQ for the Info Table property, which is defined on a Thing Template as a remote property. It is important that this is not marked as persistent or logged, as the purpose is to reduce the amount of database writes and reads required by the Platform. The Info Table property has the following property definition:     <PropertyDefinition aspect.dataChangeType="ALWAYS" aspect.dataShape="NamedVTQ" aspect.isPersistent="false" baseType="INFOTABLE" isLocalOnly="false" name="numberPropertySetAsInfotable"/>       II. Create a Data Change Event Subscription for the Info Table Property The subscription has three parts: Cache the last value for the property in a runtime variable Start off the business rules processing, sending in the whole Info Table Send the Info Table to be logged as individual local properties in the database     // First step caches the last Value, refer to the next step… // Second step sets off the business rules processing with the Info Table me.ScaleTestBusinessRuleForPropertySetAsInfotable({ PropertySetAsInfotable: eventData.newValue.value }); // Third step sends the Info Table as one property into a service which parses it into the // individual properties, updating both the runtime properties on the remote thing and the database me.UpdatePropertyValues({ values: eventData.newValue.value /* INFOTABLE */ });       III. Set-Up Caching Each property which needs to be cached should be created on the Thing Template level and named in a similar way, say by placing the word “Last” at the end, such as “Property1” => “Property1Last”, “Property2” => “Property2Last”, etc. This property should NOT be logged or persistent, as the point of this is to store the most recent value in memory, removing any superfluous dependency on database queries in the process. Note that while storing the property in runtime memory makes it much more accessible, it also means that the property needs to be rewritten manually upon Platform restart. Additional code (not provided here) must be written to populate these properties from the database upon application start-up.   The following code should be placed in the data change event subscription (option 1 in the case where only a few properties need caching, or option 2 if every property value needs to be cached):   Option 1: Some but Not All Properties Need Caching     // Names of properties for which you want to cache the last value var propertyNames = ['number1', 'number2']; // Loop through the properties and cache their time if they are found in the property set propertyNames.map(assignLast); // This function can be split into two functions for Age and Last separately if need be function assignLast(propertyName) { logger.debug("Looping for property -> "+ propertyName); var searchprop = new Object(); searchprop.name = propertyName; property = eventData.newValue.value.Find(searchprop); if(property){ logger.debug("Found Row. Name= " + property.name); var lastPropertyName = propertyName+"Last"; if(property.value) { // Set the cache property on me, this entity, to the current property value me[lastPropertyName] = me[propertyName]; } } else { logger.debug("Property Not Found in property set -> " + propertyName); } }       Option 2: All Properties Need Caching     var rowCount = eventData.newValue.value.getRowCount(); for(var i=0; i<rowCount; i++){ logger.warn("property name->" + eventData.newValue.value[i].name + "----- property new value->" + eventData.newValue.value[i].value.value); var propertyName = eventData.newValue.value[i].name; var lastPropertyName = propertyName+"Last"; me[lastPropertyName] = me[propertyName]; logger.warn("done last subscription, last property value for lastPropertyName" + me[lastPropertyName]); }         Useful Platform Code Snippets I. Age Calculation     var date1 = new Date(); var date2 = me.GetPropertyTime({ propertyName: propertyName /* STRING */ }); var result = millisToMinutesAndSeconds (dateDifference(date1, date2) ); // This function converts from an unintelligibly large number in milliseconds to something formatted in minutes and seconds function millisToMinutesAndSeconds(millis) { var minutes = Math.floor(millis / 60000); var seconds = ((millis % 60000) / 1000).toFixed(0); return (seconds == 60 ? (minutes+1) + ":00" : minutes + ":" + (seconds < 10 ? "0" : "") + seconds); }       II. Sort the Info Table by Time     var params = { sortColumn: "time" /* STRING */, t: me.propertySet/* INFOTABLE */, ascending: ascending /* BOOLEAN */ }; var result = Resources["InfoTableFunctions"].Sort(params);       III. Search the Info Table for a Property     var searchprop = new Object(); searchprop.name = propertyName; property = PropertySetAsInfotable.Find(searchprop); if(property === null){ logger.info("Property Not Found -> " + propertyNumber1); } else { logger.info("Found Row. Name= [" + property.name + "], value= " + property.value.value); }         Edge Implementation This example implementation uses the .NET Edge SDK to build a property set Info Table at the Edge.   I. Define the Data Shape A standard Data Shape is used (NamedVTQ), but because this Data Shape is not exposed in the Edge SDK code, it has to be created manually.     // Data Shape definition for NamedVTQ FieldDefinitionCollection namedVTQFields = new FieldDefinitionCollection(); namedVTQFields.addFieldDefinition(new FieldDefinition(CommonPropertyNames.PROP_NAME, BaseTypes.STRING)); namedVTQFields.addFieldDefinition(new FieldDefinition(CommonPropertyNames.PROP_VALUE, BaseTypes.VARIANT)); namedVTQFields.addFieldDefinition(new FieldDefinition(CommonPropertyNames.PROP_TIME, BaseTypes.DATETIME)); namedVTQFields.addFieldDefinition(new FieldDefinition(CommonPropertyNames.PROP_QUALITY, BaseTypes.STRING)); base.defineDataShapeDefinition("NamedVTQ", namedVTQFields);     II. Define the Info Table Property The property defined should NOT be logged or persistent, and it can be read-only, since data is always pushed from the Edge and read from the server cache when accessed on the Platform. Note that the push type of the info table property MUST be set to "ALWAYS" (if set to "VALUE", the data change event will only fire if the number of rows changes).   // Property Set Definitions [ThingworxPropertyDefinition( name = "DevicePropertySet", description = "Alternative representation of properties as an Info Table for rules processing", baseType = "INFOTABLE", category = "Status", aspects = new string[] { "isReadOnly:true", "isPersistent:false", "isLogged:false", "dataShape:NamedVTQ", "cacheTime:0", "pushType:ALWAYS" } ) ]     III. Define a Property to Store the GOOD Quality Status   private static String QUALITY_STATUS_GOOD = QualityStatus.GOOD.name();     IV. Define Functions to Populate the Value Collections  An Info Table is really just made up of many Value Collections, where each Value Collection is considered a row. These services take in the name and value of a property and return a Value Collection object which can be added to the property set Info Table.   public ValueCollection createNumberValueCollection(String name, double value) { ValueCollection vc = new ValueCollection(); // Add quality and time entries to the Value Collection vc.SetStringValue(CommonPropertyNames.PROP_QUALITY, QUALITY_STATUS_GOOD); vc.SetDateTimeValue(CommonPropertyNames.PROP_TIME, new DatetimePrimitive(DateTime.UtcNow)); vc.SetStringValue(CommonPropertyNames.PROP_NAME, name); vc.SetNumberValue(CommonPropertyNames.PROP_VALUE, value); return vc; } public ValueCollection createBooleanValueCollection(String name, Boolean value) { ValueCollection vc = new ValueCollection(); // Add quality and time entries to the Value Collection vc.SetStringValue(CommonPropertyNames.PROP_QUALITY, QUALITY_STATUS_GOOD); vc.SetDateTimeValue(CommonPropertyNames.PROP_TIME, new DatetimePrimitive(DateTime.UtcNow)); vc.SetStringValue(CommonPropertyNames.PROP_NAME, name); vc.SetBooleanValue(CommonPropertyNames.PROP_VALUE, value); return vc; }     V. Build the Property Set Call this code from the processScanRequest method to build the property set.   // Create an instance of a new Info Table using the standard "NamedVTQ" Data Shape InfoTable propertySet = new InfoTable(getDataShapeDefinition("NamedVTQ")); // Set name/value for Temperature using convenience function propertySet.addRow(createNumberValueCollection("Temperature", temperature)); // Set name/value for Pressure using convenience function propertySet.addRow(createNumberValueCollection("Pressure", pressure)); // Set name/value for TotalFlow using convenience function propertySet.addRow(createNumberValueCollection("TotalFlow", this._totalFlow)); // Set name/value for InletValve using convenience function propertySet.addRow(createBooleanValueCollection("InletValve", inletValveStatus)); // Set name/value for FaultStatus using convenience function propertySet.addRow(createBooleanValueCollection("FaultStatus", faultStatus)); // Set the property set Info Table property base.setProperty("DevicePropertySet", propertySet);     VI. Update the subscribed properties These two lines of code update the properties and events, actually sending the property set (containing all property updates) to the Platform.   base.updateSubscribedProperties(15000); base.updateSubscribedEvents(60000);     Conclusion Following these steps will enable the Edge to build a property set before sending any property updates to the Platform. The Platform can then rely on caching to process the business logic with no database dependency, which is faster and more efficient than any other approach. Finally the updates are still written to the database, so in the end, there is no functional difference between using a property set and binding each property individually. Please don't hesitate to comment here with any questions about this approach.
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NOTE: Even though I have tried on ODataConnector and SwaggerConnector, these steps below should be working for all the Thingworx Integration Connectors viz. GenericConnector, HTTPConnector, ODataConnector, SAPODataConnector, SwaggerConnector, WindchillSwaggerConnector.   This document guides you to add a custom header in any Thingworx Integration connector. Step 1. Create a Datashape say "CustomHeadersDataShape" and add a string field with Name the same as the header name you want to add. In this case, I want to add a header called "Prefer" so it will look something like              Step 2: Go to the Integration Connector which you want to add this custom header. Navigate to "Services". Under the "Inherited Services", edit/overwrite the "GetCustomHeaderParameters" service by clicking on the edit (pencil) icon. Step 3: In the JavaScript Code sniped section add below code snipped   var params = { infoTableName : "InfoTable", dataShapeName : "CustomHeadersDataShape" }; var result = Resources["InfoTableFunctions"].CreateInfoTableFromDataShape(params); var preferValue = "odata.maxpagesize=50"; var newRow = {"Prefer" : preferValue }; result.AddRow(newRow);   Step 4: Save the service and execute "GetCustomHeaderParameters". You should see something like         Now your custom header "Prefer: odata.maxpagesize=50" is set. further execution of your connector services will consider this header until it is reset.
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