IoT Tips

While working with the Axeda Platform you will come across guard rails that limit sizes, recurrence, and duration of certain actions.  When you run into these limitations, it may be an opportunity to re-examine the architecture of your solution and improve efficiency. What this tutorial covers This tutorial discusses the kinds of limits exist across the Platform, however it does not include the exact values of the limits as these may vary across instances.  Skip to the last section on System Configuration to see how to determine the read-only properties of your Axeda Instance.  You can also contact your Axeda Support technician to find out more about how these properties are configured. Types of Limits discussed: Rule Sniper Domain Object Field Length Constraints File Store Limits System Configuration Avoiding Rule Sniper Issues There are two ways a rule can be sniped from statistics (recursive rules are done differently) – frequency count and execution time. When a rule is killed, an email will be sent explaining the statistics behind the event. So what these numbers actually mean… CurrentAverageExecTime = loadExecTime / frequencyCount This determines which rule is sniped... This is the longest running rule on average, NOT the most running per time period. FrequencyCount = how many times this rule ran in this period This is for the rule in general - not this period TotalExecTime = total time this rule has executed for in a time MaxExecTime = longest time this rule has ever taken to run ExecCount = number of times this rule has ever run MaxFrequencyCount = max number of times this rule has ever run in a period The Rule Sniper monitors all the rules as a unit. When the entire system is beyond the “load point” it chooses the heaviest hitting rule and kills it. Some definitions: Execution count Execution count is how many time the rule has ran since it was last enabled. Maximum execution time Maximum execution time is the max time a rule can run. This is controlled by the setting of the following in your DRMConfig.properties: com.axeda.drm.rules.statistics.rule-time-threshold Total execution time Total execution is the time that the rule actually ran. Frequency count Frequency is how many times the same expression rule runs in a set period of time. The period of time is set in DRMConfig.properties by: com.axeda.drm.rules.statistics.rule-frequency-period Maximum frequency count Max frequency is the maximum times the expression can run Recursive expression Rules could be triggered from actions such as file uploads, device registration and data item changes.  A scenario may occur in which an Expression Rule initiates a Then or Else action that triggers itself, such as a Data type Expression Rule setting a data item.  This scenario has led to the existence of the Rule Sniper, which disables Expression Rules that are triggered several times in quick succession.  At times an Expression Rule may be sniped simply for being triggered too many times in too short a period of time, even though the rule was not recursive. Setting a Data Item from a Data type Rule In one scenario, one data item comes in, say Temperature, and you need to set a different data item of Climate based on the value of Temperature.  Without any checking, a Data type Rule that sets a Data Item Value will trigger itself, leading to a recursive rule execution that will be shut down by the Rule Sniper.  A way to do this without the rule being sniped is to check in the If expression that the data item change triggering the rule is the one we are interested in, as opposed to the data item that is changed because it was set by the Rule. If:  Temperature.changed && Temperature.value > 75 Then: SetDataItem("Climate", "Hot")   Since it was the Climate that changed as a result of the Then statement, the rule will not be triggered again. ***Update:  In an ironic twist of fate, it turns out that the solution above only works for data items that are set to be stored On Change rather than Stored data items.  Stored data items are updated whenever a new value is entered, even if it is the same value. In this case, Temperature.changed would not trigger because the value would be the same, only the timestamp would be different.  This would matter if you had the possibility of the same value happening twice consectively and needed the rule to trigger both times, but not on any other data item. The correct solution is the following: If: (!Temperature.changed || Temperature.changed) && Temperature.value > 75 Then: SetDataItem("Climate", "Hot") Admittedly inelegant, this works because if any other data item is passed in, Temperature will not be passed in so there will be no value for Temperature.changed.  If Temperature is passed in, it will trigger either one of the cases (not changed if the value is the same, changed if it isn't). An alternate solution is to make use of the consecutive property of the Expression Rule. "Execute action each time rule evaluates to true" corresponds to the consecutive property, which determines whether the rule will fire every time the If expression evaluates to true.  If the consecutive property is true, it will fire every time.  If it is false, the rule will trigger one time when the If expression evaluates to true, and then it won't be triggered again until the If expression evaluates to false, and then to true again. With the consecutive property set to true, in our scenario above whenever the Temperature changes and is over 75, it will set Climate to Hot.  With consecutive set to false, the rule will set Climate to Hot once, and then Temperature will have to fall below 75 and then rise above 75 again to trigger the rule again. Recurring Actions Sometimes you may need a recurring action to take place.  An example would be if you don't need to evaluate a temperature in real time as it changes, but can check its status periodically.  If the recurrence either requires or can tolerate a set delay, the best practice is to use a Rule Timer.  A Rule Timer allows you to execute an Expression Rule on a schedule much like a cron job.  In fact, the Rule Timer syntax is expressed in crontab format. In order to use a Rule Timer, create an Expression Rule of type System Timer or Asset Timer.  The Asset Timer allows you to scope the rule to a certain set of assets like other rules, while a System Timer is not scoped to assets.  This makes a System Timer more appropriate for a rule that would execute a Custom Object, as opposed to one that creates an alarm directly on an asset. Then create the Timer itself, which will allow you to set the schedule. Navigate to Configuration > New > Rule Timer With a Rule Timer, you can set a rule to run automatically with a preset delay and avoid the recurrence limit on the rule. For more information on the Rule Sniper, there is a Salesforce Knowledgebase Solution article available to Axeda customers called What are the Rule Sniper and Rule Executor Monitor Features For and How Do They Work? as well as the Rules Design and Best Practices Guide. Domain Object Field Length Constraints Every stored object has limits on the length of its fields, such as name and value.  If a script attempts to store a value for a field that exceeds the field length constraints, the value will be truncated to the maximum limit. The maximum size of a data item value in the database is 4000 bytes. Two additional constraints are a limit on number of lines in a custom object (typically 1000 lines) and on the size of a stored data accumulation that can be read out as a string (1MB). The Help documentation available through the Axeda Applications Console contains information regarding field constraints (such as the Help pages on String Length Constraints at http://<<yourdomain>>.axeda.com/help/en/rule_action_data_entry_string.htm ). Limits on File Store Configurable quota limits exist on files that can be uploaded to the Axeda File Store via the SDK v2 FileInfoBridge.  These limits will prevent creating FileUploadSessions, creating or updating FileInfos, or uploading file data if they are exceeded. File count: maximum number of files that can be stored on the system Maximum file size: the maximum size of any one file Total stored bytes: the total bytes for all files that may be stored on the system The configuration of these limits can be found on your system by navigating to Administration > System Configuration as described below and searching for "file" in the Read-Only Properties. System Configuration The System Configuration link under the Administration tab is a useful reference for viewing Read-Only properties of how your instance is configured. Check here when troubleshooting to determine any limit that may influence your app's implementation. Common Question An expression rule has a Data Trigger and in the Then Statement it sets a data item. Why is it getting disabled? Answer:  The rule is being recursively triggered so the Rule Sniper is disabling it.

There's a reason why many "Hello World" tutorials begin with writing to the logging tool.  Developers live in the console, inserting breakpoints and watching variables while debugging.  Especially with interconnected, complex systems, logging becomes crucial to saving developer hours and shipping on time. What this tutorial covers This tutorial introduces the three principal methods of monitoring the status of assets and the output of operations on an Axeda instance. Audit Logs Custom Object Log Reports The Audit Log You can filter the Audit Log by date range or by category. A list of the Audit Categories is available in the Help documentation at http://<<yourhost>>.axeda.com/help/en/audit_log_categories_for_filtering... You can write to the Audit Log from an Expression Rule or from a Custom Object. Writing to the Audit Log from an Expression Rule Use the Audit Action to write to the Audit Log: Audit("data-management", "The temperature " + DataItem.temp.value + "was reported at " + FormatDate(Now(), "yyyy/MM/dd hh:mm:ss")) You can insert values from the Variables or Functions list by using the plus operator as a string concatenator. Writing to the Audit Log from a Custom Object import com.axeda.common.sdk.id.Identifier import com.axeda.drm.sdk.Context import com.axeda.drm.sdk.audit.AuditCategory import com.axeda.drm.sdk.audit.AuditMessage auditMessage(Context.getSDKContext(), "data_management", "Thread started timestamp has ended.", context.device.id) private def auditMessage(Context CONTEXT, String category, String message, Identifier assetId) {     AuditCategory auditCategory = AuditCategory.getByString(category) ?: AuditCategory.DATA_MANAGEMENT     if (assetId == null) {         new AuditMessage(CONTEXT, "com.axeda.drm.rules.functions.AuditLogAction", auditCategory, [message]).store()     } else {         new AuditMessage(CONTEXT, "com.axeda.drm.rules.functions.AuditLogAction",    auditCategory, [message], assetId).store()     } }     In either case, a message written in the context of an Asset will be displayed on the Asset Dashboard (assuming the Audit module is enabled for the Asset Dashboard in the Model Preferences). The Custom Object Log The Configuration (6.1-6.5)/Manage(6.6+) tab provides access to the Custom Objects log when they are selected from the View sub-menu: This links allows you to open or save a zip archive of text files called customobject.logX where X is a digit that indicates that the log has rolled over into the next file (ie, customobject.log1).  The most current is customobject.log without a digit.  These files contain logging information in chronological order, identified by Custom Object name.  The log contains full stack traces of exceptions, as well as text written to the log. ERROR 2013-06-20 18:26:02,613 [sstreBinaryReturn,ajp-10.16.70.164-8009-6] Exception occurred in sstreBinaryReturn.groovy: java.lang.NullPointerException     at com.axeda.platform.sdk.v1.services.extobject.ExtendedObject.getPropertyByName(ExtendedObject.java:276)     at com.axeda.platform.sdk.v1.services.extobject.ExtendedObject$getPropertyByName.call(Unknown Source)    The Logger object in Custom Objects is a custom class ScriptoDebuggerLogger that is injected into the script and does not need to be explicitly imported. The following attributes are available for the Logger object: logger.info() logger.debug() logger.error()   All objects can be converted to a String by using the dump() function. logger.info(context.device.dump()) Additionally, a Javascript utility can be used with all SDK v2 domain objects and some SDK v1 domain objects to get a JSON pretty-print string of their attributes. import net.sf.json.JSONArray logger.info(JSONArray.fromObject(context.device).toString(2)) // Outputs: [{   "buildVersion": "",   "condition":  {     "detail": "",     "id": "3",     "label": "",     "restUrl": "",     "systemId": "3"   },   "customer":  {     "detail": "",     "id": "2",     "label": "Default Organization",     "restUrl": "",     "systemId": "2"   },   "dateRegistered":  {     "date": 31,     "day": 4,     "hours": 18,     "minutes": 39,     "month": 0,     "seconds": 31,     "time": 1359657571070,     "timezoneOffset": 0,     "year": 113   },   "description": "",   "detail": "mwc_location_1",   "details": null,   "gateways": [],   "id": "12345",   "label": "",   "location":  {     "detail": "Default Organization",     "id": "2",     "label": "Default Location",     "restUrl": "",     "systemId": "2"   },   "model":  {     "detail": "mwc_location",     "id": "4321",     "label": "standalone",     "restUrl": "",     "systemId": "4321"   },   "name": "mwc_location_1",   "pingRate": 10000,   "properties": [],   "restUrl": "",   "serialNumber": "mwc_location_1",   "sharedKey": [],   "systemId": "12345",   "timeZone": "America/New_York" }] ​Custom object logs may be retrieved by navigating to the Configuration (6.1-6.5)/Manage(6.6+) tab and selecting Custom Objects from the View sub-menu. Click the "Log" button at the bottom of the table and save, then view customobject.log in a text editor. Reports Reports provide a summary of data about the state of objects on the Axeda Platform.  Report titles are generally indicative of what they're reporting, such as Missing Devices Report, Auditing Report, Users Report. A separate license is needed in order to use the Reports feature.  New report types can only be created by a Reports administrator. To run a report, click Run from the Reports Tab. You can manage Reports from the Administration tab. These three tools together offer a full view of the state of domain objects on the Axeda Platform.  Make sure to take advantage of them while troubleshooting assets and applications.

Requirements:  Axeda 6.1.6+ The Axeda Applications User Interface can be extended to accommodate varying degrees of customization.  This ability to customize the base product enables repurposing the Axeda Applications User Interface to serve a specific audience. What this tutorial covers This tutorial discusses three ways to extend the Axeda Applications User Interface, which can be achieved via the following features: Customizing the Look and Feel - Use your own custom stylesheet to replace the default page styles, even on a per-user basis Extended UI Modules - Insert your own Extended UI Module into the Service > Asset Dashboard Custom Tab - Create a custom tab that loads content from a custom M2M application Customizing the Look and Feel of the Axeda Applications User Interface You can add style changes into a user.css file which you then upload like any other custom application, via the Administration > Extensions tab as a zip archive.  Make sure to adhere to the expected directory structure and follow the naming convention for the zip archive. Images - store image files in a directory called <userName>/images Styles - store user.css and any style sheet(s) that it imports in a directory called <userName>/styles Documentation - store documentation files in a directory called <userName>/doc. The naming convention is to name the archive by the username of the user who should be able to see the changes, i.e. jsmith is the username so jsmith.zip is the archive name. For step-by-step instructions for customizing the UI, Axeda customers may refer to http://<<yourdomain>>.axeda.com/help/en/stylesheets_for_user_branding.htm andhttp://<<yourdomain>>.axeda.com/help/en/upload_user_branding.htm . Extended UI Modules Extended UI Modules can be added to the Asset Dashboard to provide custom content alongside the default modules.  The modules can contain the output of a custom object or a custom application, all within the context of the particular asset being viewed. Create the Extended UI Content Option 1: an Extended UI Type Custom Object Navigate to Configuration > New > Custom Object This Custom Object should output HTML with any Javascript and/or CSS styling embedded inline.  Parameters may be defined here and made available to the script as "parameters.label". Example: def iframehtml = """<html>   <head>     <script type='text/javascript' src='https://www.google.com/jsapi'></script>     <script type='text/javascript'>       google.load('visualization', '1', {packages:['gauge']});       google.setOnLoadCallback(drawChart);       function drawChart() {         var data = new google.visualization.DataTable();         data.addColumn('string', 'Label');         data.addColumn('number', 'Value');         data.addRows([           ['$parameters.label', $parameters.value]         ]);         var options = {           redFrom: 90, redTo: 100,           yellowFrom:75, yellowTo: 90,           minorTicks: 5         };         var chart = new google.visualization.Gauge(document.getElementById('chart_div'));         chart.draw(data, options);       }     </script>   </head>   <body style="background: white;">     <div id='chart_div'></div>   </body> </html>​ """ return ['Content-Type': 'text/html', 'Content': iframehtml.toString()]      Option 2: A Custom Application Create a zip file that contains an index html file at the root of the directory, any stylesheets, scripts and images you prefer and upload the zip as a Custom Application (see the example zip file included at the end of this article). Navigate to Administration > Extensions .  Enter the information for the zip file and upload. Create the Extended UI Object Option 1: Using the Axeda Applications Console Navigate to Configuration > New > Extended UI Module Note that the parameters are entered in URI format  myvalue=mykey&othervalue=otherkey If Content Source is set to Custom Application rather than Custom Object, the Custom Applications will become available as the Extended UI Module content. Option 2: Use Axeda Artisan Check out Developing with Axeda Artisan in order to make use of this method.  Add the Extended UI Module to the apc-metadata.xml and it will be created for you automatically on Maven upload.  Note that Artisan does not support Model Preferences, so you will still have to add the module through the Axeda UI as described below. <extendedUIModule>     <!-- you can create the module here, but you still have to use the Axeda Console to apply it to the model where the module should show up -->     <title>extendedUI_name</title>     <height>180</height>     <source>         <type>CUSTOM_APPLICATION</type>         <name>customapp_name</name>     </source> </extendedUIModule> Add the Extended UI Module to the Model Preferences Navigate to Configuration > View > Model and click Preferences under UI Configuration next to the model that should display the Extended UI Module for its assets. Click Asset Dashboard Layout Select the Extended UI Module from the left and click the arrow to add it to the desired column.  The asterisks indicate Extended UI Modules, as opposed to default modules. Click Submit and navigate to an Asset Dashboard to see the module displayed. Now you have an Extended UI Module with your custom content. Custom Tabs Upload a custom application as a custom tab. And there you have it. For Artisan developers, to enable a custom application as a custom tab, insert the following into the apc-metadata.xml: <application>     <description>string</description>     <applicationId>string</applicationId>     <indexFile>string</indexFile>     <zipFile>relative path from apc-metadata.xml to the zip file containing the application files</zipFile>     <customTab>         <tabPrivilegeName>the privilege name required for the tab to be shown</tabPrivilegeName>         <afterTab>the name of the tab after which to place this tab</afterTab>         <showFooter>[true|false]</showFooter>         <tabNames>             <label>                 <locale>the i18n locale (for example en_US or ja_JP)</locale>                 <name>the name to be displayed for the locale</name>             </label>         </tabNames>     </customTab> </application>      Authentication within Extended UI Components When working with Custom Applications in custom tabs or modules, the user session ID is made available through a special variable that you can access from the landing page (such as index.html) only: %%SESSIONID_TOKEN%%      This variable is substituted directly for the session id, which makes the authentication for viewing the Extended UI component appear seamless to the end user. In order to make this ID available for AJAX calls, the index.html file should store the session ID as it is initializing.  Additionally, index.html should instruct the browser not to cache the page, or the session ID may mistakenly be used to authenticate after it expires. In index.html: <html>     <head>         <title>My Custom App</title> <META HTTP-EQUIV="CACHE-CONTROL" CONTENT="NO-CACHE"> <link media="screen" href="styles/axeda.css" rel="stylesheet" type="text/css"/> <script src="scripts/jquery-1.9.0.min.js" type="text/javascript"></script> <script type="text/javascript">             $(window).load(function () {                 App.init(encodeURIComponent("%%SESSIONID_TOKEN%%"));             })         </script>     </head>    In App.js: App.init = function (sessionID) {         // put initial processing here         storeSessionId( sessionID )         App.callScriptoWithStoredSessionID()     }    That's it!  You can now customize the look and feel of the Axeda Applications Console, as well as add an Extended UI Module and a Custom Tab. Further Reading Developing with Axeda Artisan Axeda Sample Application: Populating A Web Page with Data Items Common Questions I want to display my custom app on a custom tab. How should I manage authentication within my custom tab app? Answer:  Use Javascript to store the session ID injected as a variable into the index.html page, then use that to authenticate Scripto calls to the Axeda Platform. Are there example programs to get started? Answer:  There are several examples of Artisan projects to get started Axeda Sample Application: Populating A Web Page with Data Items An Axeda instance - https://<customerInstance>.axeda.com/artisan

One of the killer features of the Axeda Platform is the Axeda Console, a browser-based online portal where developers and business users alike can browse information in an out-of-the-box graphical user interface.  The Axeda Console is functional, re-brandable and extensible, and can easily form the foundation for a customized connected product experience. Let's take a tour of the Axeda Console and explore what it means to have a full-featured connected app right at the start of your development. What this tutorial covers This tutorial discusses the landscape of the online browser-based suite of tools accessible to Axeda customers.  It does not do a deep dive into each of the available applications, but rather serves as an introduction to the user interface. Sections of the Axeda Applications Console that are discussed: Landing Page (Home) User Preferences Asset Dashboard Axeda Help Note: This article features screenshots from Axeda 6.5 which is the current release as of July 1, 2013.  In prior versions the Axeda Applications Console has also been referred to as ServiceLink.  Stay tuned for Axeda 6.6! What can I do from here? From the landing page for the Axeda Console, you can access recent assets in your right sidebar or search for assets in the left sidebar.  Each of the links in the main Welcome text corresponds to a main tab. Troubleshoot, Monitor, and Service Assets - (Service tab) An Overview of the status of assets, filterable by a search on fields such as serial number, model, organization, etc. Access and Control Remote Assets - (Access tab) If you are familiar with Windows Remote Desktop, this will seem familiar.  This allows you to log into and control an asset as if you were typing from a physical keyboard directly into it without having to be on the same network or in the same location.  This is particularly useful when the asset is behind a firewall or other controlled network. Install and Deploy Software Updates - (Software tab) This tool provides the ability to create, view, configure, delete and deploy software packages (like a file that contains an update) to assets. View Usage Data and Asset Charts - (Usage tab) You can use the Axeda Usage application to track and analyze asset usage. Add New Assets, Organizations and Models - (Configuration tab) Find tools here for creating, updating and deleting domain objects. Administrator Users, Groups and Assets - (Administration tab) Manage users, groups, auditing, and system-setup tasks The remaining tabs that are not linked from the Home page are either custom tabs or less frequently used tabs (depending on use case). The custom tabs are examples of custom applications that are not distributed out of the box with an Axeda instance. Wireless - (custom tab) an integration with the Jasper API that allows the user to monitor SIMs activated in their assets Maintenance - track information about the operation of machines against service cycles Case - manage the resolutions of asset issues Report - (requires an additional license) provides a suite of standard reports, custom reports may also be added Dashboard - allows you to create a landing page that displays information that is interesting to you Simulator - (custom tab) an app that allows you to set data items, alarms, mobile locations, and geofences on an asset For more details on Custom Tabs and the Extended UI, please take a look at [Extending the UI - Custom Tabs and Modules]. (Coming soon) User Preferences Each user in an Axeda instance has a certain set of privileges and visibility, which determine what actions she can take and what information she can see.  A user also has control over certain aspects of her own use of the Axeda Console, which are configurable from the yellow Preferences link, located in the top right corner of the page. This opens up the User Preferences page. The User Preferences link allows you to set defaults for your user only.  From here you can change the following settings: User Attributes (email and password) Locale - Change the locale which also sets the display language Time Zone - Change the time zone as displayed in the Applications Console (note that this does NOT affect individual asset time zone.  Asset time zone is reported by the agent) Notification Styles - Specify which contact methods are appropriate for you and for what severity of triggered alert Default Application - Set which tab should open up when you log into the Axeda Console Items Per Page (Long Table) - For longer listings of items, how many rows should be displayed Items Per Page (Short Table) - For shorter listings of items, how many rows should be displayed Asset Dashboard As the asset is the center of the Axeda universe, so the Asset Dashboard could be considered the central feature of the Axeda Console.  You can open up the dashboard for any particular asset by clicking it in the Service tab or in the Recent Assets shortcuts. You can also add modules within the Asset Dashboard that are either a custom application or the output of an Extended UI Module type custom object.  From the Asset Dashboard you have an at-a-glance view of this asset's current data, alarms, uploaded files, and location to name a few. The Asset Dashboard is built for viewing information about the asset.  To perform create/read/update/delete functions on the asset, you will need to search using the Configuration tool instead. To view a list of models or any domain object available for configuration, click the drop down arrow next to the View sub-tab and select the object name. Once you have the list of models displayed, click the Preferences link on the model to access a Model Preferences Dashboard that allows you to configure the model image, the modules displayed, and other features of the Asset Dashboard. Axeda Help As part of learning more about the Axeda Console, make use of the documentation available to you by clicking the Help link in the top right corner of the page. This will open a pop-up which contains information about the page you have open.  It allows you to do a deep dive into any aspect of the Axeda Console, and includes search and a browsable index on Axeda topics. Make sure to research topics in the Help section while troubleshooting your assets and applications.

We will host a live Expert Session: "5 Common Mistakes for Developing Scalable IoT Applications" on June 22nd, 11h00 EST.   Please find below the description of the expert session and the registration link.   Expert Session: 5 Common Mistakes for Developing Scalable IoT Applications Date and Time: June 22nd, 11h00 EST Duration: 1 hour Host: Tori Firewind, Mike Jasperson and Prachi Rath - Enterprise Deployment Center Registration Here: https://www.ptc.com/en/resources/iiot/webcast/5-common-dev-mistakes-for-scalable-iot-applications    Description: To build scalable applications, it’s necessary to identify the common mistakes made and ensure to avoid them at the early stages of development.   In this expert session, the PTC Enterprise Deployment Team will elaborate on why scalability is important and how one can avoid the common development pitfalls in IoT.    Existing Recorded sessions can be found on support portal using the keyword ‘Expert Sessions’. You can also suggest topics for upcoming sessions using this small form.   Here are some recorded sessions that might be of your interest. You can find recordings for the full library of webinars using the keyword ‘Expert Sessions’ in PTC support portal search Thingworx Active Active Clustering This session will cover the main aspects of the High Availability Clustering feature launched with the ThingWorx 9.0 release.   Recoding Link Upgrade to Thingworx 9 – How to Plan / Evaluate Impacts This session highlights the key points you should evaluate to properly plan your upgrade to Thingworx 9. Recording Link Top 5 items to check for Thingworx Performance Troubleshooting How to troubleshoot performance issues in a Thingworx Environment? Here we cover the top 5 investigation steps that will help you understand the source of your environment issues and allow better communication with PTC Technical Support     Recording Link

Check our expert session recorded library! The recordings will also be published in our Customer events library, posted on each event. Stay tunned!   Your feedback is very important to us! After watching the recordings, please take 2 min to complete this survey   Thingworx Foundation Session Name Link Duration Thingworx Mashup 101 - Do's and Don'ts Recording link 00:33:41 Thingworx Active Active Clustering (High Availability Recording link 00:26:24 Upgrade to Thingworx 9 – How to Plan / Evaluate Impacts Recording link 00:27:02 Thingworx Flow Overview Recording link 00:43:40 Top 5 items to check for Thingworx Performance Troubleshooting Recording link 00:26:55 ThingWorx DEVOPS QuickStart Guide Recording link 00:45:05 ThingWorx Backup And Recovery Recording Link 00:20:14 Expert Session - Designing your Data Model in Thingworx Recording link 00:26:45 ThingWorx Installation Recording link 00:15:07 Expert Session - Introduction To Edge Connectivity Recording link 00:15:56 Expert Session - Basic Mashup Design in Thingworx Recording link 00:36:31 Expert Session - Extensions101 Recording Link 00:30:08 Expert Session – Developing your Data Model in Thingworx Recording link 00:39:19 Thingworx Scalability Recording link 00:09:18 Expert Sessions - ThingWorx Patch Upgrade Recording link 00:03:19   Thingworx Navigate Session Name Link Duration Understanding license requirements for Thingworx Navigate Recording link 00:32:40 Navigate SSL and Authentication Recording Link 00:34:30 Navigate 3D Viewer Recording Link 00:43:25 Component Based App Development Recording Link 00:24:07 Navigate 9.0 – What’s new Recording link 00:27:07 Overview of SSO Implementation for ThingWorx Navigate and Windchill with PingFederate Recording link 00:18:36 Identifying the right SSO mix for Navigate 1 6 Recording link 00:57:56 Navigate Configuration - PingFederate Automation Script Recording link 00:51:07 Expert Session - Navigate Configuration/Windchill Authentication Recording link 00:23:07 What’s new with Navigate 1.8 and the new Navigate 1.8 installer Recording link 01:05:26 Creating an I*E task for use in Navigate Recording link 00:05:36   Vuforia Expert Capture Session Name Link Duration VEC In a Nutshell Video Link 00:31:39

We will host a live Expert Session: "Top 5 Thingworx environment monitoring best practices" on March 25th, 10h00 EST.   Please find below the description of the expert session and the registration link.   Expert Session: Top 5 Thingworx environment monitoring best practices Date and Time: March 25th, 10h00 EST Duration: 1 hour Host: Tori Firewind, Tim Atwood and Dave Bernbeck from Enterprise Deployment Center Registration Here: https://www.ptc.com/en/resources/iiot/webcast/top-5-thingworx-monitoring-best-practices    In this session, we will be reviewing the main monitoring practices to keep a heathy environment and discuss the main issues from the audience. Bring your questions!.   Existing Recorded sessions can be found on support portal using the keyword ‘Expert Sessions’. You can also suggest topics for upcoming sessions using this small form.   Here are some recorded sessions that might be of your interest. You can find recordings for the full library of webinars using the keyword ‘Expert Sessions’ in PTC support portal search   Thingworx Active Active Clustering This session will cover the main aspects of the High Availability Clustering feature launched with the ThingWorx 9.0 release.   Recoding Link Upgrade to Thingworx 9 – How to Plan / Evaluate Impacts This session highlights the key points you should evaluate to properly plan your upgrade to Thingworx 9. Recording Link Top 5 items to check for Thingworx Performance Troubleshooting How to troubleshoot performance issues in a Thingworx Environment? Here we cover the top 5 investigation steps that will help you understand the source of your environment issues and allow better communication with PTC Technical Support     Recording Link

We will host a live Expert Session: "Thingworx Mashup 101 - Do's and Don'ts" on February 24th, 13h30 EST.   Please find below the description of the expert session and the registration link.   Expert Session: Thingworx Mashup 101 - Do's and Don'ts Date and Time: February 24th, 13h30 EST Duration: 1 hour Host: Aanjan Ravi - Technical Product Manager Registration Here: https://www.ptc.com/en/events/thingworx-mashup-101   Description: This session covers the most common and useful tips about how to correctly use Mashup builder, Widgets and Layouts – and what to avoid -  to create applications with good principles of UI/UX and easier to maintain.   Existing Recorded sessions can be found on support portal using the keyword ‘Expert Sessions’. You can also suggest topics for upcoming sessions using this small form.   Here are some recorded sessions that might be of your interest. You can find recordings for the full library of webinars using the keyword ‘Expert Sessions’ in PTC support portal search Thingworx Active Active Clustering This session will cover the main aspects of the High Availability Clustering feature launched with the ThingWorx 9.0 release.   Recoding Link Upgrade to Thingworx 9 – How to Plan / Evaluate Impacts This session highlights the key points you should evaluate to properly plan your upgrade to Thingworx 9. Recording Link Top 5 items to check for Thingworx Performance Troubleshooting How to troubleshoot performance issues in a Thingworx Environment? Here we cover the top 5 investigation steps that will help you understand the source of your environment issues and allow better communication with PTC Technical Support     Recording Link

Hi All,   We will host a live Expert Session: "Thignworx Active Active Clustering" on January 21th 8h00 EST. Please find below the description of the expert session and the registration link.   Expert Session: Thignworx Active Active Clustering Date and Time: January 21th 8h00 EST Duration: 1 hour Host: Ayush Tiwari - IoT Product Manager Registration Here: https://www.ptc.com/en/customer-success/expert-sessions-for-thingworx-foundation-webcasts (scroll down, the session is in the bottom of the page)   Description: This session will cover the main aspects of the High Availability Clustering feature for High Availability configuration launched with the ThingWorx 9.0 release. Join us and bring your questions with you!    Existing Recorded sessions can be found on support portal using the keyword ‘Expert Sessions’. You can also suggest topics for upcoming sessions using this small form.   Here are some recorded sessions that might be of your interest. You can find recordings for the full library of webinars using the keyword ‘Expert Sessions’ in PTC support portal search Upgrade to Thingworx 9 – How to Plan / Evaluate Impacts This session highlights the key points you should evaluate to properly plan your upgrade to Thingworx 9   Recording Link Thingworx Flow Overview Flow is a powerful component of the ThingWorx platform.  This session will take the Flow discussion beyond basic applications and into more customized and complex solutions.​ This will focus on use cases, main features such as triggers, connector options, main enhancements for Thingworx 9.0 and a short demonstration   Recoding Link

Hi All,   We will host a live Expert Session: "Thignworx Active Active Clustering" on January 21th 8h00 EST. Please find below the description of the expert session and the registration link.   Expert Session: Thignworx Active Active Clustering Date and Time: January 21th 8h00 EST Duration: 1 hour Host: Ayush Tiwari - IoT Product Manager Registration Here: https://www.ptc.com/en/customer-success/expert-sessions-for-thingworx-foundation-webcasts (scroll down, the session is in the bottom of the page)   Description: This session will cover the main aspects of the High Availability Clustering feature for High Availability configuration launched with the ThingWorx 9.0 release.   Existing Recorded sessions can be found on support portal using the keyword ‘Expert Sessions’. You can also suggest topics for upcoming sessions using this small form.   Here are some recorded sessions that might be of your interest. You can find recordings for the full library of webinars using the keyword ‘Expert Sessions’ in PTC support portal search Upgrade to Thingworx 9 – How to Plan / Evaluate Impacts This session highlights the key points you should evaluate to properly plan your upgrade to Thingworx 9   Recording Link Thingworx Flow Overview Flow is a powerful component of the ThingWorx platform.  This session will take the Flow discussion beyond basic applications and into more customized and complex solutions.​ This will focus on use cases, main features such as triggers, connector options, main enhancements for Thingworx 9.0 and a short demonstration   Recoding Link

We will host a live Expert Session: "Upgrade to Thingworx 9 – How to Plan / Evaluate Impacts" on January 12th 8h00 EST.   Please find below the description of the expert session and the registration link: Expert Session: Upgrade to Thingworx 9 – How to Plan / Evaluate Impacts Date and Time: January 12th 8h00 EST Duration: 1 hour Host: Ayush Tiwari - IoT Product Manager Registration Here: https://www.ptc.com/en/customer-success/expert-sessions-for-thingworx-foundation-webcasts    Description: This session will highlight the key points you should evaluate to properly plan your upgrade to Thingworx 9.   Existing Recorded sessions can be found on support portal using the keyword ‘Expert Sessions’. You can also suggest topics for upcoming sessions using this small form.   Here are some recorded sessions that might be of your interest. You can find recordings for the full library of webinars using the keyword ‘Expert Sessions’ in PTC support portal search.   Thingworx Flow Overview Flow is a powerful component of the ThingWorx platform.  This session will take the Flow discussion beyond basic applications and into more customized and complex solutions.​ This will focus on use cases, main features such as triggers, connector options, main enhancements for Thingworx 9.0 and a short demonstration   Recoding Link Top 5 items to check for Thingworx Performance Troubleshooting How to troubleshoot performance issues in a Thingworx Environment? Here we cover the top 5 investigation steps that will help you understand the source of your environment issues and allow better communication with PTC Technical Support     Recording Link

We will host a live Expert Session: "Upgrade to Thingworx 9 – How to Plan / Evaluate Impacts" on January 12th 8h00 EST.   Please find below the description of the expert session and the registration link: Expert Session: Upgrade to Thingworx 9 – How to Plan / Evaluate Impacts Date and Time: January 12th 8h00 EST Duration: 1 hour Host: Ayush Tiwari - IoT Product Manager Registration Here: https://www.ptc.com/en/customer-success/expert-sessions-for-thingworx-foundation-webcasts    Description: This session will highlight the key points you should evaluate to properly plan your upgrade to Thingworx 9.   Existing Recorded sessions can be found on support portal using the keyword ‘Expert Sessions’. You can also suggest topics for upcoming sessions using this small form.   Here are some recorded sessions that might be of your interest. You can find recordings for the full library of webinars using the keyword ‘Expert Sessions’ in PTC support portal search.   Thingworx Flow Overview Flow is a powerful component of the ThingWorx platform.  This session will take the Flow discussion beyond basic applications and into more customized and complex solutions.​ This will focus on use cases, main features such as triggers, connector options, main enhancements for Thingworx 9.0 and a short demonstration   Recoding Link Top 5 items to check for Thingworx Performance Troubleshooting How to troubleshoot performance issues in a Thingworx Environment? Here we cover the top 5 investigation steps that will help you understand the source of your environment issues and allow better communication with PTC Technical Support     Recording Link

We will host a live Expert Session: "Thingworx Flow Overview" on December 10th, 8h00 EST.   Please find below the description of the expert session and the registration link.   Expert Session: Thingworx Flow Overview Date and Time: December 10th, 8h00 EST Duration: 1 hour Host: Antony Moffa; Vinay Vaidya - Thingworx IoT Platfom Senior Directors Registration Here: https://www.ptc.com/en/customer-success/expert-sessions-for-thingworx-foundation-webcasts    Description: Overview of Thingworx Flow, an application for integration and orchestration between systems. This will focus on use cases, main features such as triggers, connector options, main enhancements for Thingworx 9.0 and a short demonstration.   Existing Recorded sessions can be found on support portal using the keyword ‘Expert Sessions’. You can also suggest topics for upcoming sessions using this small form.   Here are some recorded and upcoming sessions that might be of your interest. You can also find recordings for the full library of webinars using the keyword ‘Expert Sessions’ in PTC support portal search Top 5 items to check for Thingworx Performance Troubleshooting How to troubleshoot performance issues in a Thingworx Environment? Here we cover the top 5 investigation steps that will help you understand the source of your environment issues and allow better communication with PTC Technical Support   Recording Link Upgrade to Thingworx 9 – How to Plan / Evaluate Impacts This session will highlight the key points you should evaluate to properly plan your upgrade to Thingworx 9 Register Here Active Active Clustering This session will cover the main aspects of the High Availability Clustering feature launched with the ThingWorx 9.0 release Register Here

We will host a live Expert Session: "Thingworx Flow Overview" on December 10th, 8h00 EST.   Please find below the description of the expert session and the registration link.   Expert Session: Thingworx Flow Overview Date and Time: December 10th, 8h00 EST Duration: 1 hour Host: Antony Moffa; Vinay Vaidya - Thingworx IoT Platfom Senior Directors Registration Here: https://www.ptc.com/en/customer-success/expert-sessions-for-thingworx-foundation-webcasts    Description: Overview of Thingworx Flow, an application for integration and orchestration between systems. This will focus on use cases, main features such as triggers, connector options, main enhancements for Thingworx 9.0 and a short demonstration.   Existing Recorded sessions can be found on support portal using the keyword ‘Expert Sessions’. You can also suggest topics for upcoming sessions using this small form.   Here are some recorded  and upcoming sessions that might be of your interest. You can also find recordings for the full library of webinars using the keyword ‘Expert Sessions’ in PTC support portal search Top 5 items to check for Thingworx Performance Troubleshooting How to troubleshoot performance issues in a Thingworx Environment? Here we cover the top 5 investigation steps that will help you understand the source of your environment issues and allow better communication with PTC Technical Support   Recording Link Upgrade to Thingworx 9 – How to Plan / Evaluate Impacts This session will highlight the key points you should evaluate to properly plan your upgrade to Thingworx 9 Register Here Active Active Clustering This session will cover the main aspects of the High Availability Clustering feature launched with the ThingWorx 9.0 release Register Here

Hi all,   Here is the recording of the expert session hosted in August 25th. For full-sized viewing, click on the YouTube link in the player controls.