Transfer license old Mathcad version

[Mibe]

Hi,

We have an old LMTools running providing an license for MathCad 11.

I would like to transfer the license to a new supported server, but I'm stuck with the license file itself.

I did manage to start the license server, but I'm receiving an error: (mathsoft) Invalid license key (inconsistent authentication code)

I cannot find any contract, customer nr or anything, so I cannot create a case with PTC.

Can anyone help to transfer the license to a new server?

Thank you

[LucMeekes · Accepted solution]

It may be an 'old' Mathcad version, but it's the best (my personal opinion). A shame if it would get lost.

I guess your issue is close to this topic: https://community.ptc.com/t5/Mathcad-Installation/How-to-Transfer-Mathcad-license-from-an-existing-Host-ID-to-a/m-p/788323#M1599

As this topic mainly is about Prime, I think you had best go to the final paragraph of it, the one that starts with "Note".

Success!
Luc

[Mibe]

Hi LucMeekes,

Thank you for the reference, but I do not find any kind of identification to let PTC transfer the license. Their support team could not help me on that one.

The only thing that works, is to setup a new server with same hostname and IP address. I no other solution is possible, I leave it like that.

[VladimirN]

1. This version of the program is no longer supported. Read this announcement for details: https://community.ptc.com/t5/Mathcad-Tips/Official-PTC-Mathcad-15-and-Prime-1-6-End-of-Sale-Announcement/ta-p/818870 

2. You can turn your attention to a completely new release, which should be released this month - Mathcac Prime 9.0: https://www.mathcad.com/en/blogs/whats-new-in-ptc-mathcad-prime-9