convert legacy files using 30 day trial?

[JV_10350431]

I am trying to convert legacy files (.xmcd) to PTC. I am using the 30 day trial. The "XMCD, MCD Converter" button is not active. Is this because it is a trial version, or is there a way to activate this feature?

[ppal]

Is your 30 day trial still active?

Is your converter installed?

Try from here: (run converter on its own)

If your file is not a big secret then you can attach it here and I can convert.

[LucMeekes · Accepted solution]

You have to explicitly tick the legacy worksheet converter during installation, otherwise it will not be installed, and be greyed out in the interface. (see also here: https://community.ptc.com/t5/Mathcad-Installation/XMCD-convertor-not-working/m-p/785671#M1540 )

You may try to re-run the installation, to install that converter.

Success!
Luc

[JV_10350431]

The converter was not installed.  I un-installed the software and re-installed, this time clicking the converter option.  It is working now.  Thank you!