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Solved! Go to Solution.
You have to explicitly tick the legacy worksheet converter during installation, otherwise it will not be installed, and be greyed out in the interface. (see also here: https://community.ptc.com/t5/Mathcad-Installation/XMCD-convertor-not-working/m-p/785671#M1540 )
You may try to re-run the installation, to install that converter.
Success!
Luc
Is your 30 day trial still active?
Is your converter installed?
Try from here: (run converter on its own)
If your file is not a big secret then you can attach it here and I can convert.
You have to explicitly tick the legacy worksheet converter during installation, otherwise it will not be installed, and be greyed out in the interface. (see also here: https://community.ptc.com/t5/Mathcad-Installation/XMCD-convertor-not-working/m-p/785671#M1540 )
You may try to re-run the installation, to install that converter.
Success!
Luc
The converter was not installed. I un-installed the software and re-installed, this time clicking the converter option. It is working now. Thank you!