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convert legacy files using 30 day trial?

JV_10350431
3-Visitor

convert legacy files using 30 day trial?

I am trying to convert legacy files (.xmcd) to PTC. I am using the 30 day trial. The "XMCD, MCD Converter" button is not active. Is this because it is a trial version, or is there a way to activate this feature?
1 ACCEPTED SOLUTION

Accepted Solutions
LucMeekes
23-Emerald III
(To:JV_10350431)

You have to explicitly tick the legacy worksheet converter during installation, otherwise it will not be installed, and be greyed out in the interface. (see also here: https://community.ptc.com/t5/Mathcad-Installation/XMCD-convertor-not-working/m-p/785671#M1540 )

You may try to re-run the installation, to install that converter.

 

Success!
Luc

View solution in original post

3 REPLIES 3
ppal
17-Peridot
(To:JV_10350431)

Is your 30 day trial still active?

Is your converter installed?

 

Try from here: (run converter on its own)

ppal_0-1655933230506.png

If your file is not a big secret then you can attach it here and I can convert.

LucMeekes
23-Emerald III
(To:JV_10350431)

You have to explicitly tick the legacy worksheet converter during installation, otherwise it will not be installed, and be greyed out in the interface. (see also here: https://community.ptc.com/t5/Mathcad-Installation/XMCD-convertor-not-working/m-p/785671#M1540 )

You may try to re-run the installation, to install that converter.

 

Success!
Luc

The converter was not installed.  I un-installed the software and re-installed, this time clicking the converter option.  It is working now.  Thank you!

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