Licensing Problem with Creo 6 Student Version License request failed for feature

[TobiasMayr]

Hello,

I downloaded the student version 6.0.2.0 and I got a license file :

sw_license_email_4524220.dat which I copied to C:\ProgramData\PTC\Licensing

In C:\Program Files\PTC\Creo 6.0.2.0\Parametric\bin\parametric.psf I modified following lines:

ENV=PTC_D_LICENSE_FILE-=C:\ProgramData\PTC\Licensing\sw_license_email_4524220.dat

ENV=CREOPMA_FEATURE_NAME=CREOPMA_Student6 ()

according recommendations from MartinHanak.

But I allways get the message:

License request failed for feature

if I start Creo.

I send you the files parametric.psf  and  sw_license_email_4524220.dat

and a text file ipconfigResult.txt  which contains the result of ipconfig /all  from my laptop so you can

check if I missed something important.

BTW: I changed the extensions of the files all to txt otherwise upload is not allowed!

thank you for helping

Tobias Mayr

[MartinHanak]

---

@TobiasMayr wrote:

Hello,

I downloaded the student version 6.0.2.0 and I got a license file :

sw_license_email_4524220.dat which I copied to C:\ProgramData\PTC\Licensing

In C:\Program Files\PTC\Creo 6.0.2.0\Parametric\bin\parametric.psf I modified following lines:

ENV=PTC_D_LICENSE_FILE-=C:\ProgramData\PTC\Licensing\sw_license_email_4524220.dat

ENV=CREOPMA_FEATURE_NAME=CREOPMA_Student6 ()

according recommendations from MartinHanak.

But I allways get the message:

License request failed for feature

if I start Creo.

I send you the files parametric.psf  and  sw_license_email_4524220.dat

and a text file ipconfigResult.txt  which contains the result of ipconfig /all  from my laptop so you can

check if I missed something important.

BTW: I changed the extensions of the files all to txt otherwise upload is not allowed!

thank you for helping

Tobias Mayr

---

Hi,

disable following network adapters
Ethernet-Adapter Bluetooth-Netzwerkverbindung:
Drahtlos-LAN-Adapter LAN-Verbindung* 5:
Drahtlos-LAN-Adapter LAN-Verbindung* 3:

Upload std.out file ... it is located in startup directory and contains startup error message.

[mnhari97]

i have also same problem. any one can known clear this issue please tell.

[MartinHanak]

---

@mnhari97 wrote:

i have also same problem. any one can known clear this issue please tell.

---

Hi,

Creo 6.0.2.0 installer places license file into C:\ProgramData\PTC\Licensing directory.

On your pictures I can see C:\Program Files\PTC\Creo 6.0.2.0\Common Files\afx\License.txt. This file does not contain Creo license.

1.]

Look what's in C:\ProgramData\PTC\Licensing directory. If it contains valid license file (name of the file is something like BE600908EDSTUDENTEDK12_license.dat -OR- BK600908EDSTUDENTEDUNI_license.dat) then you can proceed with step 2.

2.]

Open C:\Program Files\PTC\Creo 6.0.2.0\Parametric\bin\parametric.psf file in Notepad.

Check&modify two following lines.

ENV=PTC_D_LICENSE_FILE-=C:\ProgramData\PTC\Licensing\licensefilename.dat

ENV=CREOPMA_FEATURE_NAME=CREOPMA_Student6 ()

Note: Your license file must contain line beginning with INCREMENT CREOPMA_Student6.

[mnhari97]

I did as you said. but again i get an something error message. and I've attached those doccuments with this

[MartinHanak]

---

@mnhari97 wrote:

I did as you said. but again i get an something error message. and I've attached those doccuments with this

---

Hi,

please modify my instructions according to your current "situation".

1.]

Where is sw_license_email_4713272.txt file stored ? See Screenshot (10).png

I suppose it is stored in C:\ProgramData\PTC\Licensing directory.

2.]

Modify C:\Program Files\PTC\Creo 6.0.2.0\Parametric\bin\parametric.psf file:

ENV=PTC_D_LICENSE_FILE-=C:\ProgramData\PTC\Licensing\sw_license_email_4713272.txt

ENV=CREOPMA_FEATURE_NAME=CREOPMA_TRIAL ()

Please remove INCREMENT CREOPMA_Student6 text from C:\Program Files\PTC\Creo 6.0.2.0\Parametric\bin\parametric.psf file !!!

[mnhari97]

Hello,

         again i get an something error message. 

         NOTE : I have created the word "ProgramData" myself. and there is not even a file called "Licensing"., I created it myself and update it in sw_license_email_4713272.    is there any problem?

                       but it is worth noting that i did this once you replay the firs time.

[MartinHanak]

---

@mnhari97 wrote:

Hello,

         again i get an something error message. 

         NOTE : I have created the word "ProgramData" myself. and there is not even a file called "Licensing"., I created it myself and update it in sw_license_email_4713272.    is there any problem?

                       but it is worth noting that i did this once you replay the firs time.

---

Hi,

please show the contents of C:\ProgramData\PTC\Licensing directory in File Explorer (see following picture).

Note:

You can enlarge Warning Message List dialog box to display whole error message in single window.

[mnhari97]

Hello,

  I have done now all things you said in this message. and as you said in the C:\ProgramData\PTC\Licensing,  I have made BE600908EDSTUDENTEDK12.

but back to the issue

  I have attached all screenshots related to this.

[MartinHanak]

---

@mnhari97 wrote:

Hello,

  I have done now all things you said in this message. and as you said in the C:\ProgramData\PTC\Licensing,  I have made BE600908EDSTUDENTEDK12.

but back to the issue

  I have attached all screenshots related to this.

---

Hi,

please perform the following steps.

1.]

Delete system variable PTC_D_LICENSE_FILE.

Delete user variable PTCNMSPORT.

Restart PC.

2.]

Modify C:\Program Files\PTC\Creo 6.0.2.0\Parametric\bin\parametric.psf file:

ENV=PTC_D_LICENSE_FILE-=C:\ProgramData\PTC\Licensing\BE600908EDSTUDENTEDK12_license.dat
ENV=CREOPMA_FEATURE_NAME=CREOPMA_Student6 ()

Note 1:

You can enlarge Warning Message List dialog box to display whole error message in single window.

Note 2:

To upload any file, you have to pack it into zip file and upload this zip file.

[mnhari97]

I've modified everything you said. But again, there is such a warning message.

[MartinHanak]

---

@mnhari97 wrote:

I've modified everything you said. But again, there is such a warning message.

---

Hi,

modify C:\Program Files\PTC\Creo 6.0.2.0\Parametric\bin\parametric.psf file:

ENV=PTC_D_LICENSE_FILE-=C:\ProgramData\PTC\Licensing\BE600908EDSTUDENTEDK12_license.dat
ENV=CREOPMA_FEATURE_NAME=CREOPMA_SchoolSTD6 ()

Note:
To upload any file (for example .txt, .dat, .prt.1, .asm.1, .drw.1, ...), you have to pack it into zip file and upload this zip file.

[mnhari97]

Hello,

        Mr, MartinHanak. finally all issues cleared. thank you somuch for your help.

[mnhari97]

Hello sir,

             my student edition 6.0.2.0 license is expired. can i renew thi now

[MartinHanak]

---

@mnhari97 wrote:

Hello sir,

             my student edition 6.0.2.0 license is expired. can i renew thi now

---

Hi,

simple solution

• uninstall Creo 6.0.2.0
• follow instructions from PDF file
  please read https://community.ptc.com/t5/PTC-Education-Forum/Creo-Parametric-6-0-2-0-Licensing-Issue/m-p/661839 

[roshreji]

I have the same issue , please see the attached screen shots....

Did all what you have described …..

what else should I change in licence file

[MartinHanak]

---

@roshreji wrote:

I have the same issue , please see the attached screen shots....

Did all what you have described …..

what else should I change in licence file

---

Hi,

1.]

You must not modify the contents of the license file !!!

2.]

Open sw_license_email_4726815.dat attached to email in Notepad and copy/paste its contents into C:\ProgramData\PTC\Licensing\sw_license_email_4726815.dat file.

3.]

Start Creo.

[roshreji]

ok...

didn't work after that too....

[MartinHanak]

---

@roshreji wrote:

ok...

didn't work after that too....

---

Hi,

your C:\ProgramData\PTC\Licensing\sw_license_email_4726815.dat file containst Creo 5.0 license (CREOPMA_SchoolSTD3, code 36.0). You cannot use it to run Creo 6.0.

If you want to use Creo 6.0 then:

1.] you have to move all files from C:\ProgramData\PTC\Licensing directory temporarily into another directory.

2.] install Creo 6.0

K-12 students can use Product code BE600908EDSTUDENTEDK12
University students can use Product code BK600908EDSTUDENTEDUNI

3.] move files mentioned in step 1. back

Please read:

https://apps.ptc.com/schools/references/install_creo6_schools_standard.pdf 

https://apps.ptc.com/schools/references/install_creo6_unistudent_standard.pdf 

[roshreji]

Thank you,

initially when I downloaded the application they sent me the licence for creo 5.

I did as you told. Its working perfect now .

[勁吳_10063373]

I have the same issue , please see the attached screen shots....

 

 

[勁吳_10063373]

I have the same issue , please see the attached screen shots....

  

[MartinHanak]

---

@勁吳_10063373 wrote:

I have the same issue , please see the attached screen shots....

  

---

Hi,

your license file file contains Creo 4.0 license (CREOPMA_Student3, code 35.0). You cannot use it to run Creo 5.0+ version.