Solved: Re: Corrupt .idx file?

Dale_Rosema · ‎May 23, 2017

I had an issue where the .idx file had been deleted and I could not save anything without crashing.

Several months later the .idx file was there, but possibly corrupted. After crashing, things worked again when a old one was reinstalled.

Same thing happened yesterday.

In this thread:

Re: Getting booted out of WF5/Creo

Martin Hanak talks of recreating the .idx file:

But when I try this, it crashes again. I thought maybe if I made a "new" one, things would be better.

Any thoughts?

(I did save a back up before trying this so at least I am not dead in the water. )

MartinHanak · ‎May 23, 2017

Hi,

did you test Update Index command with different family table model in different directory ? This test should tell you if the problem is related to specific model -OR- if it is general. If the problem is related to specific model, then you can ask PTC Support to repair it (this is my guess).

MH

Martin Hanák

View solution in original post

MartinHanak · ‎May 23, 2017

Hi,

did you test Update Index command with different family table model in different directory ? This test should tell you if the problem is related to specific model -OR- if it is general. If the problem is related to specific model, then you can ask PTC Support to repair it (this is my guess).

MH

Martin Hanák

Dale_Rosema · ‎Nov 01, 2018

We have switched to Creo 4.0 and that now works. I did not find an answer for WF5.0 though.