does not contain a saved package file

[ptc-3999363]

Dear Sir.

Please help me. While I saving my pkg file the computer shut-off( electiric went of). Again I try to open the file.pkg it sad to me"""""The file C:/Users/bilal/Desktop/1.pkg failed to load. Creo Elements/Direct Modeling could not unpack the file "C:/Users/bilal/Desktop/1.pkg". Either this file does not contain a saved package file, you do not have sufficient virtual memory, or no space is left in the directory "C:/Users/bilal/AppData/Local/Temp/1dt5m1430q74i096288.autotmp". (Error 9)"""""" I searched thefile into temp files But I didn't. Pls help me How can I open this file. Pls send us answer to mail adress bilal@batekeng.com

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[hkramer]

Hello

in case you have a valid maintenance contract I suggest that you contact PTC Technical Support.

It might be that the file is not complete or is corrupted due to the fact that the "power" got off during your

save procedure.

One hint for the future: Modeling provides you the posibility to autosave after a certain number of steps or minutes.