Cannot access Thingworx Server web pages

[XiangwenZhu]

Hi,

I installed AnalyticsBuilder trial edition on Windows 10. Everything works fine at the beginning. I can access http://10.0.75.1:8080/Thingworx and finish tasks following the tutorial. After several hours, I found I cannot access the web pages. IE shows:

Can’t reach this page

• Make sure the web address http://10.0.75.1:8080 is correct

Then I tried a different IP 10.0.75.2 and it works. After a weekend, I cannot access Thingworx web page by any IP. I have tried to restart the services. It doesn't work.

I have cleaned everything and reinstalled ATE again. The installation log shows everything is fine, but the problem is the same. The web site only works for few hours.

[cmorfin]

Hi

Could you post the output of the below 2 commands

docker ps -a

ipconfig /all

Thanks

Christophe

[cmorfin · Accepted solution]

Hi

Okay, so the twxfoundation, edgems and nginx containers are in Exited state, this is why you cannot access ThingWorx.

You will need to start them manually: docker start twxfoundation for example.

Make sure you have allocated at least 6 Gb of RAM to the docker process, and ensure your local machine has at least 16Gb of RAM. 

Kind regards

Christophe

[XiangwenZhu]

Hi,

The problem is solved. Perfect.

Thanks,