Descriptive Analytics mash up could not be imported
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Descriptive Analytics mash up could not be imported
Hi,
I tried to import the mash up from:
to my thingsworx (9.3) but it failed.
application log:
please help me to solve this issue. Thank you.
Solved! Go to Solution.
- Labels:
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Analytics
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Mashup-Widget
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Hmm, just tested successfully with that exact same ThingWorx version, but with Amazon Coretto JVM 11.0.14 (which is more than the version we require, 11.0.12).
However, I observed one strange thing: the file you're trying to import has an XML extension, but the file that we have in the link you shared has a twx extension. Did you try to rename the file on your end from twx to xml?
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Some similar discussions earlier:
- "Import Failed for extension": https://community.ptc.com/t5/ThingWorx-Developers/Import-Failed-for-extension/td-p/582848
- "Unable to import any extension in ThingWorx 8.4": https://community.ptc.com/t5/ThingWorx-Developers/Unable-to-import-any-extension-in-ThingWorx-8-4/td-p/594019
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Hi @VladimirN ,
Yes, i think the problem here is the compatibility. Do you know who I should come with to ask for the new version of the mash up? Thank you.
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Hi,
The file you mentioned imports fine in my 9.4.1
There is a chance that there's an issue in your version (as a side note, you should mention the ThingWorx version in its entirety, like 9.3.0 or 9.3.6, since there's no 9.3 version; this would allow me or others to see if there's a fix in the release notes after that version).
One other thing to check: can you verify what exact JVM version and provider you're using? I want to be sure you either use the tested versions, Oracle or Amazon Coretto, not something like OpenJDK.
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HI @VladimirRosu ,
my thingworx version is thingWorx 9.3.0-b20, and jvm version 11.0.12 oracle corporation
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Hmm, just tested successfully with that exact same ThingWorx version, but with Amazon Coretto JVM 11.0.14 (which is more than the version we require, 11.0.12).
However, I observed one strange thing: the file you're trying to import has an XML extension, but the file that we have in the link you shared has a twx extension. Did you try to rename the file on your end from twx to xml?