ERROR com.thingworx.security.SecurityManagerBootstrapper - Failed to create SecurityManager

[SSMNKumar]

Hi,

Error message ::" ERROR com.thingworx.security.SecurityManagerBootstrapper - Failed to create SecurityManager, Failed to load SecretProvider

 ERROR ErrorLog.com.thingworx.security.authentication.HAAuthenticationFilter - Failed to initialize HA Authentication
com.thingworx.exceptions.ConfigurationException: java.lang.RuntimeException: Failed to create SecurityManager, Failed to load SecretProvider "

I have tried to install Thingworx8.4 with Postgres.These are folder and created in D drive and give full control to system and users.

  

Kindly help me to resolve this issue.

Thank You

[mnarang · Accepted solution]

Can you please check this support article for this particular issue - https://www.ptc.com/en/support/article/CS305796

Let us know if performing the steps mentioned in the above article helps .

Thanks,

Mukul Narang 

[slangley]

Hi @SSMNKumar.

If the previous response answered your question, please mark it as the Accepted Solution for the benefit of others on the community.

Regards.

--Sharon

[slangley]

Hi @SSMNKumar.

I have marked the Accepted Solution for this post.  If you disagree, please let me know and I will remove it.  If you are still having issues, please provide further details.

Regards.

--Sharon