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ERROR com.thingworx.security.SecurityManagerBootstrapper - Failed to create SecurityManager

SSMNKumar
2-Explorer

ERROR com.thingworx.security.SecurityManagerBootstrapper - Failed to create SecurityManager

Hi,

 

Error message ::" ERROR com.thingworx.security.SecurityManagerBootstrapper - Failed to create SecurityManager, Failed to load SecretProvider

 ERROR ErrorLog.com.thingworx.security.authentication.HAAuthenticationFilter - Failed to initialize HA Authentication
com.thingworx.exceptions.ConfigurationException: java.lang.RuntimeException: Failed to create SecurityManager, Failed to load SecretProvider "

I have tried to install Thingworx8.4 with Postgres.These are folder and created in D drive and give full control to system and users.

 

SSMNKumar_0-1587209735202.png  

SSMNKumar_1-1587209818727.png

 

Kindly help me to resolve this issue.

Thank You

 

ACCEPTED SOLUTION

Accepted Solutions
mnarang
17-Peridot
(To:SSMNKumar)

Can you please check this support article for this particular issue - https://www.ptc.com/en/support/article/CS305796

 

Let us know if performing the steps mentioned in the above article helps .

 

 

Thanks,

Mukul Narang 

View solution in original post

3 REPLIES 3
mnarang
17-Peridot
(To:SSMNKumar)

Can you please check this support article for this particular issue - https://www.ptc.com/en/support/article/CS305796

 

Let us know if performing the steps mentioned in the above article helps .

 

 

Thanks,

Mukul Narang 

slangley
23-Emerald II
(To:SSMNKumar)

Hi @SSMNKumar.

 

If the previous response answered your question, please mark it as the Accepted Solution for the benefit of others on the community.

 

Regards.

 

--Sharon

slangley
23-Emerald II
(To:slangley)

Hi @SSMNKumar.

 

I have marked the Accepted Solution for this post.  If you disagree, please let me know and I will remove it.  If you are still having issues, please provide further details.

 

Regards.

 

--Sharon

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