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Importing the Analytics Extension fails

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Importing the Analytics Extension fails

I'm trying to import the Analytics Extension 7.4 into Thingworx 7.4 I get an error

mathcadconnector-extension:7.4.0Import Failed: Unable to update vocabulary [ TW ]: Vocabulary TW not found

The others appear to be imported but then when I proceed to the next step of the installation guide there is no Thing called TW_ML_Configuration

Not sure where to go from here.

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Accepted Solutions

Re: Importing the Analytics Extension fails

Andrew,

I am confirming that this is a known issue with MS-SQL in conjunction with Analytics Extension.

Postgres will worked as an alternate DB when importing the Extension.

Regards,

Neel

10 REPLIES 10

Re: Importing the Analytics Extension fails

John GreinerNeel Sampat​ do you guys have any suggestions?

Re: Importing the Analytics Extension fails

Thank you Polina Osipova for pinging us.

@AndrewJackson Can you confirm your ThingWorx Foundation installation version? Also, can you confirm what version of the Extension you downloaded? The error code you are experiencing leads me to believe you are trying to install Analytics Extension to an older version of ThingWorx Foundation.

There is a compatibility requirement for the installation which can be found here


You can find the download links here to obtain the correct version of Analytics Extension

Re: Importing the Analytics Extension fails

As I said  I have Thingworx Foundation 7.4.0-b159 and I'm installing ThingWorx-Analytics-7.4.0-Extension.zip

Re: Importing the Analytics Extension fails

Thank you for confirming, I'm sorry I do not see the build/version numbering in your original post, so I just wanted to confirm.

For your environment, can you provide the OS of your Foundation server? Are you using MS-SQL DB in conjunction with your ThingWorx Foundation server?

Re: Importing the Analytics Extension fails

Windows Server 2012 R2 and yes we're using MS SQL Server Express 2014

Re: Importing the Analytics Extension fails

Andrew,

Thank you for confirming that information.

This is a known issue currently in review by our development team. I will respond to this thread once an update is available.

Please let me know if you have any additional questions.

Regards,

Neel

Re: Importing the Analytics Extension fails

Thanks for letting me know. Can I just confirm, is this a known issue with using MS SQL Server or running on Windows? If I build a new server with Windows 2012 R2 and Postgres would it work?

Re: Importing the Analytics Extension fails

Andrew,

I am confirming that this is a known issue with MS-SQL in conjunction with Analytics Extension.

Postgres will worked as an alternate DB when importing the Extension.

Regards,

Neel

Re: Importing the Analytics Extension fails

Ok, thanks for getting back to me.