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Community Tip - Did you get an answer that solved your problem? Please mark it as an Accepted Solution so others with the same problem can find the answer easily. X

Is this a plugin bug?

Snoopy_hu
8-Gravel

Is this a plugin bug?

I've removed the plugin extension, why does the plugin still exist?企业微信截图_17084829778174.png

1 ACCEPTED SOLUTION

Accepted Solutions
nmutter
14-Alexandrite
(To:Velkumar)

and if that does not help maybe the issue is just with browser cache. try if it still appears in a private tab.

also check in installed extensions that it actually was deleted as you expect.

View solution in original post

10 REPLIES 10

The version is 9.2.3,Please help me

Hi @Snoopy_hu 

 

Have you tried restarting your instance ?

 

/VR

HI @Velkumar 

 

I reopened thingworx and it's still there.

 

Hi @Snoopy_hu 

 

Please restart your Thingworx Instance (including DB) and try it

 

/VR

nmutter
14-Alexandrite
(To:Velkumar)

and if that does not help maybe the issue is just with browser cache. try if it still appears in a private tab.

also check in installed extensions that it actually was deleted as you expect.

Yeah, you're right. Thanks!

Yes clearing the browser cache did the trick!

nmutter
14-Alexandrite
(To:Snoopy_hu)

how annoying! 

Thank you, but it's a bit of a pain in the ass for me.

nmutter
14-Alexandrite
(To:Snoopy_hu)

That's great to heat. Could you share what exactly did resolve your issue now?

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