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Is this a plugin bug?

Snoopy_hu
11-Garnet

Is this a plugin bug?

I've removed the plugin extension, why does the plugin still exist?企业微信截图_17084829778174.png

ACCEPTED SOLUTION

Accepted Solutions

and if that does not help maybe the issue is just with browser cache. try if it still appears in a private tab.

also check in installed extensions that it actually was deleted as you expect.

View solution in original post

10 REPLIES 10

The version is 9.2.3,Please help me

Velkumar
19-Tanzanite
(To:Snoopy_hu)

Hi @Snoopy_hu 

 

Have you tried restarting your instance ?

 

/VR

HI @Velkumar 

 

I reopened thingworx and it's still there.

 

Velkumar
19-Tanzanite
(To:Snoopy_hu)

Hi @Snoopy_hu 

 

Please restart your Thingworx Instance (including DB) and try it

 

/VR

and if that does not help maybe the issue is just with browser cache. try if it still appears in a private tab.

also check in installed extensions that it actually was deleted as you expect.

Yeah, you're right. Thanks!

Yes clearing the browser cache did the trick!

how annoying! 

Thank you, but it's a bit of a pain in the ass for me.

That's great to heat. Could you share what exactly did resolve your issue now?

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