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Unable to open Vuforia Studio, "Node Sass could not find a binding for your current environment"

Syronix8678
4-Participant

Unable to open Vuforia Studio, "Node Sass could not find a binding for your current environment"

The launcher will not allow me to open Vuforia Studio. The open button is greyed out. There is an error message in the log file, "Node Sass could not find a binding for your current environment". 

I have tried uninstalling Vuforia Studio from control panel, deleting the folders

"AppData\Local\Apps\2.0" and "Documents\VuforiaStudio", then re-installing Vuforia Studio using the trial setup.exe.

After re-installing, the error remains. I have attached the log file below.

[2022-03-17T03:19:23.077Z] Studio 9.3.2.5397
[2022-03-17T03:19:23.091Z] Status Message: Getting ready...
[2022-03-17T03:19:23.091Z] Starting node.exe
C:\Users\65972\Documents\VuforiaStudio/ssl-settings.json
[2022-03-17T03:19:24.470Z] info: [twx-studio:index] Studio Version 9.3.2.5397
[2022-03-17T03:19:24.503Z] info: [twx-studio:initializer] Node version: 14.17.6
[2022-03-17T03:19:24.504Z] info: [twx-studio:initializer] studio launched with the following arguments: {
_: [ 'C:\\Users\\65972\\Documents' ],
'$0': '..\\..\\..\\..\\..\\..\\Roaming\\VuforiaStudio\\studio-download.vuforia.io\\dist\\server\\index.js'
}
[2022-03-17T03:19:24.509Z] info: [twx-studio:initializer] studio dir: C:\Users\65972\Documents\VuforiaStudio , home dir: C:\Users\65972\Documents
[2022-03-17T03:19:24.520Z] info: [twx-studio:builderSettingService] C:\Users\65972\Documents\VuforiaStudio\builder-settings.json was not found, creating it now
[2022-03-17T03:19:26.765Z] error: [twx-studio:index] unhandledRejection Missing binding C:\Users\65972\AppData\Roaming\VuforiaStudio\studio-download.vuforia.io\node_modules\node-sass\vendor\win32-x64-83\binding.node
Node Sass could not find a binding for your current environment: Windows 64-bit with Node.js 14.x

Found bindings for the following environments:
- Windows 64-bit with Node.js 14.x

This usually happens because your environment has changed since running `npm install`.
Run `npm rebuild node-sass` to download the binding for your current environment. Error: Missing binding C:\Users\65972\AppData\Roaming\VuforiaStudio\studio-download.vuforia.io\node_modules\node-sass\vendor\win32-x64-83\binding.node
Node Sass could not find a binding for your current environment: Windows 64-bit with Node.js 14.x

Found bindings for the following environments:
- Windows 64-bit with Node.js 14.x

This usually happens because your environment has changed since running `npm install`.
Run `npm rebuild node-sass` to download the binding for your current environment.
at module.exports (C:\Users\65972\AppData\Roaming\VuforiaStudio\studio-download.vuforia.io\node_modules\node-sass\lib\binding.js:15:13)
at Object.<anonymous> (C:\Users\65972\AppData\Roaming\VuforiaStudio\studio-download.vuforia.io\node_modules\node-sass\lib\index.js:13:35)
at Module._compile (internal/modules/cjs/loader.js:1072:14)
at Object.Module._extensions..js (internal/modules/cjs/loader.js:1101:10)
at Module.load (internal/modules/cjs/loader.js:937:32)
at Function.Module._load (internal/modules/cjs/loader.js:778:12)
at Module.require (internal/modules/cjs/loader.js:961:19)
at require (internal/modules/cjs/helpers.js:92:18)
at Object.<anonymous> (C:\Users\65972\AppData\Roaming\VuforiaStudio\studio-download.vuforia.io\dist\server\utils\projectHelper.js:18:22)

1 ACCEPTED SOLUTION

Accepted Solutions
VladimirN
23-Emerald IV
(To:Syronix8678)

 Hi,

 

Read this article - "Unable to open Studio after upgrading from Studio 9.2.3 to 9.3.0": https://www.ptc.com/en/support/article/cs361105 

View solution in original post

1 REPLY 1
VladimirN
23-Emerald IV
(To:Syronix8678)

 Hi,

 

Read this article - "Unable to open Studio after upgrading from Studio 9.2.3 to 9.3.0": https://www.ptc.com/en/support/article/cs361105 

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