Vuforia Studio/View: Problem with 3D model materials/rendering on different Mobile devices
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Vuforia Studio/View: Problem with 3D model materials/rendering on different Mobile devices
Hello everyone,
I have encountered a problem with a project that unfortunately i cannot share here, same project with same 3d models is shown on Vuforia View application in different way. I don't know if is a rendering problem caused by AR libraries of the device or something else.
I found different devices that shows that:
Samsung Galaxy A54 - 3d model extremely dark/shady (almost impossible to see the details)
Samsung Galaxy S10+ - 3d model extremely bright (almost impossible to see the details)
Another samsung model - same as s10+
I tested it on other devices and seems works correctly:
iphone 13 pro, samsung Galaxy a7 tab, redmi note 11, samsung S23+,
(All devices are updated to latest android version.)
I share a little detail where you can see what happen on samsung s10+ (bright problem) , samsung a54(dark problem) and the working one.
Someone has any suggestion?
Thank you
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Hi, Any updates on this? I'm experiencing the same problem (dimmed unresponsive model) on Galaxy S21...
Thanks!
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Hello Juho123 and FB_10139989,
I have reported that to R&D in JIRA Ticket VTS-2227.
I have also created this article who it will be updated with last news about this problem :
https://www.ptc.com/en/support/article/CS433111
Best regards,
Samuel