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Hello everyone,
I have encountered a problem with a project that unfortunately i cannot share here, same project with same 3d models is shown on Vuforia View application in different way. I don't know if is a rendering problem caused by AR libraries of the device or something else.
I found different devices that shows that:
Samsung Galaxy A54 - 3d model extremely dark/shady (almost impossible to see the details)
Samsung Galaxy S10+ - 3d model extremely bright (almost impossible to see the details)
Another samsung model - same as s10+
I tested it on other devices and seems works correctly:
iphone 13 pro, samsung Galaxy a7 tab, redmi note 11, samsung S23+,
(All devices are updated to latest android version.)
I share a little detail where you can see what happen on samsung s10+ (bright problem) , samsung a54(dark problem) and the working one.
Someone has any suggestion?
Thank you
Hi, Any updates on this? I'm experiencing the same problem (dimmed unresponsive model) on Galaxy S21...
Thanks!
Hello Juho123 and FB_10139989,
I have reported that to R&D in JIRA Ticket VTS-2227.
I have also created this article who it will be updated with last news about this problem :
https://www.ptc.com/en/support/article/CS433111
Best regards,
Samuel