Community Tip - Did you get an answer that solved your problem? Please mark it as an Accepted Solution so others with the same problem can find the answer easily. X
Hi all,
I need your help. I saved my mathcad file and then my computer crashed and now i cannot open it. It says 'The file type is not supported. Log file is located at C:\ProgramData\PTC\Mathcad Prime\Logs\MathcadPrime-Exception_20200506_163436.log Can i recovere it? This is very important! I use Mathcad Prime 5.0
@Dominik, Check the size of the worksheet by going to properties (Right Click > Properties). If the file size is in few kb it means nothing has been saved in the worksheet.
For further confirmation create a case with Technical Support with attached worksheet. Technical Support will try to recover the worksheet if possible.
Thank you I will ask them. And the size of the worksheet is 6,02 MB.
Can someone please help me convert these files, from XMCD to MCDX?
Please find it in attachment (for Mathcad Prime 3.1 and versions older).
@VladimirN wrote:
Please find it in attachment (for Mathcad Prime 3.1 and versions older).
Older? Rather for newer versions, right? 🤔
I have the same problem. Can you help me please. It is very important