Has anyone else noticed that there hasn't been much content in the support update email that last few days?
Hi Brian,
Yes, I also noticed that in the last email.
Hi,
on 16-September-2016 I reported this problem to PTC Support. They are investigating it...
MH
Hi,
starting from 19-September-2016 the problem has been resolved. Funny thing is that PTC is sending me email twice, now .
MH
Me too.
Two identical email since yesterday.
Hi,
starting from 21-September-2016 the problem has been resolved. I received one email, today .
MH
Same for me.
Today I received only one email.
Yes I noticed that and also 2 same emails were delivered.
I had two today and yesterday as well. Today the emails were slightly different. One email had a logged case and one email didn't. The funny thing is I didn't see anything on a case that should have been updated yesterday.
Brian -
What are your thoughts of the discussions / cadence of information here PTC eSupport Help
Thank you,
Toby
Toby-
Before starting this discussion I looked for the support page but couldn't find it. Can you move this discussion there?
Thanks,
Brian
Will do