Unable to find ANY PTC KB articles with search (again)

[TomazJeras]

As happened before , search on Knowledge base dose not work.

Search returns community articles only.

Please, solve this, it impacts our work very much.

[Jenny · Accepted solution]

@TomazJeras Thanks for reporting the issue through Community.

There was a service interruption which prevents English articles from proper indexing. The situation has been fixed and all 120,000+ articles are now searchable against on the eSupport portal. 

[TomazJeras]

Thanks for quick reaction. 👍