cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
Showing results for 
Search instead for 
Did you mean: 

How to access Thingworx home page on Azure

SOLVED
Highlighted
Amethyst

How to access Thingworx home page on Azure

Hi everyone,

 

I am beginner with Thingworx.

 

I have installed Thingworx 8.5 Postgres in my virtual machine based on Azure.

 

I was able to finishe installation succesfully.

 

My question is:

 

How do I access the Thingworx home page? I know that I need to use the addres bellow:

 

http://<servername>:<port>/Thingworx

 

Where, my <servername> is my DNS from Azure machine. Image bellow:

 

azure dns.jpg

 

And my <port> is 8080

 

So, I tried to use:

 

http://xxxxxx.eastus.cloudapp.azure.com:8080/Thingworx

 

But it did not work..

 

May someone help me with this?

 

Regards,

 

Leonardo

1 ACCEPTED SOLUTION

Accepted Solutions
Highlighted

Re: How to access Thingworx home page on Azure

Since you are able to access ThingWorx from localhost there is no issue with your tomcat or ThingWorx. You may have to open port 8080 in the Firewall settings of your VM. 

View solution in original post

4 REPLIES 4
Highlighted

Re: How to access Thingworx home page on Azure

Do you see tomcat home page if you navigate to http://xxxxxx.eastus.cloudapp.azure.com:8080?

If not, go through the tomcat logs for any error. If yes, then go through the ThingWorx logs which would be in ThingworxStorage\logs folder, especially ApplicationLog. If you are having difficult interpreting them, post the error messages here and we could help. 

Highlighted

Re: How to access Thingworx home page on Azure

Hi @rjanardan 

 

I can not see tomcat home when I navigate to Thingworx.

 

What is the correct log that I need verify?

 

Logs.jpg

 

Another information:

 

I am able to navigate to Thingworx in my virtual machina (AZURE). Image bellow:

 

ThingW.png

 

Highlighted

Re: How to access Thingworx home page on Azure

Since you are able to access ThingWorx from localhost there is no issue with your tomcat or ThingWorx. You may have to open port 8080 in the Firewall settings of your VM. 

View solution in original post

Highlighted

Re: How to access Thingworx home page on Azure

Thank you @rjanardan 

 

It was able to resolve my issue

 

Regards

 

Leonardo

Announcements

Thingworx Navigate content has a new home! Click here to access the new Thingworx Navigate forum!