How to access Thingworx home page on Azure

[leokeinsfeld]

Hi everyone,

I am beginner with Thingworx.

I have installed Thingworx 8.5 Postgres in my virtual machine based on Azure.

I was able to finishe installation succesfully.

My question is:

How do I access the Thingworx home page? I know that I need to use the addres bellow:

http://<servername>:<port>/Thingworx

Where, my <servername> is my DNS from Azure machine. Image bellow:

And my <port> is 8080

So, I tried to use:

http://xxxxxx.eastus.cloudapp.azure.com:8080/Thingworx

But it did not work..

May someone help me with this?

Regards,

Leonardo

[rjanardan]

Do you see tomcat home page if you navigate to http://xxxxxx.eastus.cloudapp.azure.com:8080?

If not, go through the tomcat logs for any error. If yes, then go through the ThingWorx logs which would be in ThingworxStorage\logs folder, especially ApplicationLog. If you are having difficult interpreting them, post the error messages here and we could help. 

[leokeinsfeld]

Hi @rjanardan 

I can not see tomcat home when I navigate to Thingworx.

What is the correct log that I need verify?

Another information:

I am able to navigate to Thingworx in my virtual machina (AZURE). Image bellow:

[rjanardan · Accepted solution]

Since you are able to access ThingWorx from localhost there is no issue with your tomcat or ThingWorx. You may have to open port 8080 in the Firewall settings of your VM. 

[leokeinsfeld]

Thank you @rjanardan 

It was able to resolve my issue

Regards

Leonardo