Servigistics Blog

by Ian BoultonWhy are some of A&D’s most innovative companies focused so intently on improving the quality of technical information to support their MRO people and processes?What is leading global manufacturers of passenger, cargo, and military aircraft to invest so heavily in Read more...

Michelle Duke Hopkins, Managing Editor of Product Lifecycle Report, enjoys writing about new technology trends and innovations that impact customer relationships and as well as the overall business. So it’s no surprise that she was drawn to cover EMC Corporation. In a blog, she touted Read more...

ICYMI Aberdeen's Aly Pinder recently posted a blog with the title "4 Reasons Remote Intelligence is Vital to Field Service."Approximately one quarter of top performers (24 percent) in Aberdeen's State of Service Management research prioritize remote service and smart Read more...

In early April, the 11.1.3 version of the Field Service Mobile client will be released and available for download.   This release has some small improvements, defect corrections and some security improvements.  The following information provides some details into the changes in the Read more...

For customers using the Field Service Mobile Client 10.7.8, the Apple Push Notification certificates used by this version of the mobile client expire at the end of December.  These certificates must be renewed annually and a patch is available with updated certificates for 2016.  Read more...

PTC Servigistics Field Service Mobile version 11.1.2 has been released to the Apple App Store and Google Play Store and is available for immediate download by users.  This version is an update to the Field Service Mobile 11.1 client and works with the Field Service Core version 11.1.x.   Read more...

PTC Servigistics Field Service Mobile version 10.7.8 has been released to the Apple App Store and Google Play Store for final review.  The updated version of the app will be available as soon as the review process is completed by each of the corresponding stores.  Since we have posted Read more...

There will be an upcoming 10.7.8 release of the Field Service Mobile client for iOS and Android.  This release will only have minor changes related to the support of iOS and a fix for unsupported versions of Android.  Once the official release of iOS9 is available in mid September Read more...

The upcoming release of Apple's iOS 9 operating system will have an impact on the users of PTC Servigistics Field Service Mobile app.  Below are some things to keep in mind related to this upgrade of the Apple operating system.iOS 9 apps must communicate with the server over HTTPS Read more...

On version 11.1.0 of the PTC Servigistics Field Service Mobile application, notification messages appear on the screen after certain actions.  These messages are meant to provide information to user about the action that was just completed or updates to their itinerary.  However, Read more...

We encourage your participation in the PTC Servigistics Technical Committee. Technical Committee membership comes from the user community and provide a channel to share ideas for product enhancements with other users from other companies. It also enables users to share best practices.To Read more...

PTC Servigistics Field Service Management Release 11.1 was made available for customers to download (via ptc.com) and install at the end of June 2015.  This is a release of the core Field Service Management application.  As you may have noticed there has not (yet) been an 11.1 release Read more...