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3D geometry disappears once loaded

3D geometry disappears once loaded

Hi All,

I've got a problem with an experience turning off the 3D geometry once it has been loaded.  It's been set to visible, but once it has loaded, it flashes up on the screen and then disappears.  I've tried using a toggle widget to control the visibility but to no effect.  The source geometry was a SketchUp file that was exported to FBX and then brought into Studio. When I look at the PVZ file, it's made up of around 1,500 mesh entities, which doesn't seem to be too many.

Attached is a video that shows what happens.  You can see the model (a sports stadium) flash briefly and then it's gone.

Has anyone else had this problem before? Any ideas why?

Many thanks,

Allan

5 REPLIES 5

Re: 3D geometry disappears once loaded

Allan Thompson​ : Could you please confirm the Studio version you are using and if possible provide us the PVZ file you are using to further advise on the issue.

-Durgesh

Re: 3D geometry disappears once loaded

Hi Durgesh,

I'm running the latest versions of Studio 1.8 (0.1.12.1083) and the latest version of the app available on iOS.

Attached is the PVZ file.  It's scale is all wrong - something to do with the SketchUp model I think, but that shouldn't matter.

Many thanks,

Allan

Re: 3D geometry disappears once loaded

Allan, I did follow the attached video. It's quite anew though, used to occur in Studio 1.4 but not after. Did you notice the same behavior in Studio Preview mode as well?

Re: 3D geometry disappears once loaded

Hi Giri,

No, the preview shows everything perfectly.  Once the model has loaded, it stays on screen and I can switch to 3D mode and move around fine.

Re: 3D geometry disappears once loaded

Not sure why, but I deleted the project and started again from scratch and now it's displaying fine.