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Hello,I used PTC Creo for my university, and after a year, I can no longer activate the licence again (when I try to do so via reconfigure, it just gives me an error message). Also, my account on the website does not allow me to access licence management and other functions, giving me an 'Access Denied - Insufficient Privileges' error message.Is there any way I can confirm my student status? I hope you can help me. Thank you in advance.

Hello, I've searched here and there for information before posting. Is there a way to export transparent background png (or whatever format) image files from illustrate? Or even set the background as "no background" instead of a colour? This would avoid the need to go through Photoshop to delete the background.   Any answer's appreciated Thanks in advance

Dear Support!We are using Codebeamer 2.0.0.0We would like to retrieve all the items of a specific tracker that are associated with a specific baseline using Rest API.Is this possible?Can you provide a "URL-template" for this? Thank you in advance!

This evening, when several students tried to check out files from our Windchill server, the check out failed (and check in) and this error message came up in the Event Management console: "WTRuntimeException: ATTENTION:  Secured Action. You do not have the necessary authorization for this operation. Contact your administrator if you believe you have received this message in error. Nested exception is: (wt.access.accessResource/19) wt.access.NotAuthorizedException: ATTENTION:  Secured Action. You do not have the necessary authorization for this operation. Contact your administrator if you believe you have received this message in error"   Also, when I go to Open and Windchill Commonspace, not

I am using Windchill PDMLink Release 13.0 and Datecode with CPS 13.0.2.8Resolve issue with custom Javascript function invocation for an action integrated in Creo embedded browser (Custom check-in wizard Toolbar/MenuItem action)Here are the errors that I facedNew custom action in Creo browser for custom check-in page not working

We are in he process of implementing the Supplier Management module and one question we've been going back and forth on is where do we put the Supplier Parts.Originally I was thinking that they would be in the same container that the OEM part was in. But after thinking about it, we have several cases where there may be OEM parts that use the same Supplier Part and live in different contexts. Of course we'd love to avoid that situation from happening but the data we have is the data we're stuck with and all we can do is hope to prevent it from getting worse.What we are thinking right now is having one library for just Supplier Parts. This works well with COTS parts, but from a security standpoint if we use Supplier parts for our custom parts then we may have to think about more control.Love to hear how others have this setup and pros and cons to the current method.Today in production we have 4 pairs of attributes for manufacturer and manufacturer part number. This will give us a lot mor

When instances are added to the Family Table, I want an auto-generated number to be created for the instances according to the CAD Document auto-numbering scheme (as defined in OIR). The member name for the instances added by the user in the design table should be overwritten by an auto-generated number, according to the existing CAD Document numbering scheme in OIR.   There is one preference : Workgroup Manager Client ▶ Family Table Instance Creation ▶ Auto Generate Family Table Instance Number This is only for Autodesk, NX and Solidworks.   Does any similar preference exist for Creo as well?   Any help is appreciated.   Regards, -Arindam

I am using Windchill PDMLink Release 11.0 and Datecode with CPS M030-CPS14Having an issue creating a custom recipe for a work package via api calls. The setRecipe api I'm attempting to use returns a null value. Is there another way to create a custom recipe by way of a customization? If not, can anyone assist in why the setRecipe api is not working? Below is a snippet of the code I'm using to try and set it. I had a logger with a getRecipe call and it returned null.PersistedCollectionRecipe recipe = PersistedCollectionRecipe.newPersistedCollectionRecipe();// Set collector options on the recipeString COLLECTION_OPTIONS = "" + "CADDOC_DEPENDENTS:None," + "ASSOCIATED_WTPART:None," + "DRAWINGS:None,"+ "FAMILY:None," + "GENERICS:None," + "ASSOCIATED_EPMDOC:None," + "ASSOCIATED_WTDOCS:None,"+ "RELATED_NOTES:None," + "CHANGE_ACTIVITY_RESULTING_DATA:None," + "CHANGE_OBJECTS_AFFECTED_DATA:None," + "PUBLISHED_CONTENT:All," + "PROBLEM_REPORT:None,"+ "VARIANCE:None," + "CHANGE_REQUEST:None";recipe

I am trying to publish TM that is around 8000 page. We can publish each chapter separately but when we combined into whole TM, we get this error .  PTC Arbortext Editor (Build 8.1.3.1-2) terminated unexpectedly at Fri Feb  6 15:21:47 2026: [A17120] Assertion failed: size < TXF_MARK, file D:\jenkins\workspace\Adept_1\adept\src\pub\pub\edit\src\stortxt.cpp, line 534 Current ACL statement at "C:\progra~1\PTC\arbort~1\packages\main\_grhook.acl":264:  264 [1]   return path ACL function traceback at time of error:#1   layout::format(doc=31, sourcedoc=31, sstype="", force=1) at "C:\progra~1\PTC\arbort~1\packages\main\_grhook.acl":264#2   comp_pdf::pdf_postprocessing(doc=31, params=inParams[], interactive=1)#3   compose::compose_for_type_int(doc=31, comp_type="pdf", interactive=1, inParams=inParams[], preprocessing_function="comp_pdf::pdf_preprocessing", dialog_function="comp_pdf::dialog_for_pdf", param_fixup_functio

I'm a student and I have a question. Could you please explain how to use the method "ProXsecCompXhatchStyleSet"? I want to change the pattern of the section lines in the perspective view, but I'm not sure how to use this API or how to use other related APIs. Can someone help me?

I am working on Windchill 12.1 and trying to add an action in which if we select multiple documents and right click, then an action should appear to download the stamped PDFs in zip of those documents. The action works when I add jcaDebug in the URL but it is disabled normally.I have added the action in customAction.xml and customAction-Model.xmlCan someone clarify on this.

I am using Windchill PDMLink Release 13.1 and Datecode with CPS 13.1.2.0Unable to see the Custom Tabs on IKEA Part - Post Upgrade Windchill 13.1.2 from Windchill 12.1Here are the errors that I facedCustom Tabs showing ????

Hi all, Wanted to know the best practices while running simulation on homogenized lattices. How do i accurately input the anisotropic material properties?thanks 

Xmcd objects inserted into Word documents cannot be opened with Mathcad Prime.

I am using Creo Parametric Release 6.0.3.0.Is it possible export file in format of GLTF from Creo Parametric ?

I just wanted to display the promoted-on date for CN which is in Resolved state in QML. But at the same time, I am displaying change notice which is in other states also in the report. For those, which is in other state, I don't want to display the promoted-on date. Can anyone help?

I am using Creo Parametric Release 10.0 and Datecode10.0.7.0I am unable to copy a surface set (quilt) to a new model.Here are the errors that I facedI never got that far. When I attempted to copy I got absolutely nowhere.

Version: Windchill 13.0 Use Case: How can we install the standalone apache for split configuration of windchill .The apache should be installed in different machine than windchill.Description: How can we install the standalone apache for split configuration of windchill .The apache should be installed in different machine than windchill. 

PTC can provide a structured roadmap to become proficient in working with PTC Windchill alongside AI tools.

Version: Windchill 13.0 Use Case: We are using options and variants, as well as classification. There is some overlap between options/choices and attribution on the classification node to support search and retrieval.Description: It seems inefficient to duplicate options and choices into the classification taxonomy and have users perform double entry to maintain the classification attribution. I haven't been able to find any out of the box configuration options or tools for this, but it seems our situation cannot be unique and I am curious if any other customer has successfully worked a solution for this. At first glance it seems there are two routes to explore.1) Customize at the data entry/creation step to force options and choices to drive attribute values onto the item2) Customize the search/retrieval to include classification, attributes and options and choices. Anyone have any other suggestions to share? 

I am using Creo Parametric Release 7.0 and Datecode7.0.12.0"Windchill works in Chrome but is 'unreachable' in Creo during server registration. Tried CS461478, CS43373, and CS345752 without success. Credentials and URL are correct. Please advise."Here are the errors that I facedServer Windchill non raggiungibile. E' possibile che il server non sia attivo o che l'URL specificato non sia corretto.

Since Migration from Oracle to MS SQL Database, windchill performance is unstable.Performance degrades over time after Restart.Only Restart helps to make it better for a short time after which it degrades again.The Workflows become very slow. Tasks which shall be triggered in less than a minute takes more than 10-20 minutes, sometimes more.Sync robots are extremely delayed as well.We try clearing the blocking sessions in DB, but not much help

I created a wire spool. I routed a wire using the spool. When I go to edit the spool, save is greyed out. It's new, so its not a permission thing-I think? I go to add and remove columns and I can't save it. What's up?

productkey won't activate,I got my Activationkey from my school on the 09/02/2026 (it is valid for a whole year) and tried to download mathcad for several times now please help i need the programme to finish a school project

Version: Windchill 13.0 Use Case: What does this property do ? What happens when it is set to true and false ?publish.markonlydirectusesrepresentationsoutofdateDescription: What does this property do ? What happens when it is set to true and false ?publish.markonlydirectusesrepresentationsoutofdate