ThingWorx Developers

Does a stream entry timestamp represent the moment of AddStreamEntry service execution or the moment the stream entry is processed ?

Hi Folks, I have a thingworx 9.3 version running with basic auth (username/password) and want to implement some modern authentication for my SMTP/Mail notifications. Can anyone guide if its possible to have an advanced authentiction in place like -XOAUTH2 or OAuth 2.0 -Exchange SMTP Relay-Microsoft Graph

I am trying to configure a grid widget to editable via a dropdown list in one or more columns.I have reviewed the documentation here and here. Both documents that detail JSON configuration and dropdown lists indicate statically defining the dropdown list selections in the JSON configuration directly (ie"dropdownConfiguration": {"items": ["Active", "Parked", "Undergoing Maintenance"]}Due to the potential size and expected change over time for the list of selections I would like to define the dropdown list via a service rather than statically defined in the JSON configuration.I would appreciate some guidance on how to define a data source to be used for the dropdown list 

We have ThingWorx 10.1.0-b47.  It appears that the "Service editor theme" in User Preferences is not working.  I believe it was still working as expected before we upgraded as I utilized the "Dark" theme.  Now it appears to use "Light" no matter which setting I select. Can anyone else confirm this behavior in TW 10.1?

Hello,I’m having an issue where I create a Mashup, add a dashboard widget, view mashup, and create dashboard then the dashboard shows up in the DefaultProject. Is there a way to change this behavior?ThingWorx Version: ThingWorx 10.1.0 

Hi, I have a unique use case, where I need to shift the Focus of one Text Field to another Text Field when pressed on ‘Enter’ Key. Is there a way around based on CSS. Thanks.

Hi Community,I am a beginner in ThingWorx and trying to understand the correct way to implement custom JavaScript-based functionality in a mashup.My requirement is drag and drop. For example, I have two columns, A and B, and I want to drag an image from column A and drop it into column B. As soon as the image is dropped, I want to call a ThingWorx serviceI have a few beginner questions:For this kind of requirement, should I create a custom widget / extension, or is there any simpler way to do it in a mashup?If I need a custom widget, should I build it using plain JavaScript or TypeScript?Does ThingWorx support this kind of drag-and-drop behavior out of the box, or does it need to be implemented as a custom extension/widget? If a custom widget is the right approach, are there any beginner-friendly examples or documentation for creating ThingWorx web components/widgets? PTC’s Web Component SDK docs mention creating widget extensions and packaging web components for Mashup Builder. ()Afte

Hello all,I use Schedule chart and I want to find a way how to expand/collapse several or all groups at the same time.Now, by default, it is possible to expand only one group (if I click on another group, the first one collapses).For example, if I click on LABEL-1 group, the detail opens, but if I click on LABEL-2 group, the detail opens for LABEL-2 group (while the detail for LABEL-1 group collapses). Please, find screenshots Is it possible to expand/collapse all or several groups at the same time?  

Hi,How can we establish an SSO connection between Thingworx and Codebeamer? Thank you!

Hi, I have been trying to upload new attachments for Detail case 18053094. When I try to upload, It seems that nothing happens and nothing appears in Case History. It is important for us to solve the problem as fast as possible since it’s a quite urgent case

If I create a notification entity in composer, and a trigger, it will put information about this in 2 tables in the DB (notificationcontent_model, notificationdefinition_model). When I delete a trigger, it is not deleting this row from the table. Because of this, I cannot create a new trigger with the same name on the same notification entity. For now, I have been deleting this row in the DB table in order to ensure this name is available for use again. I also noticed the same thing happens if you delete the entire notification entity. None of its data are removed from the tables in the DB. Is this a bug? Are there any side effects to removing these rows from the table in the DB when a trigger is deleted? 

The official documentation for the Collection widget incorrectly describes the collection data binding requirements.The documentation states that collection data should be bound as { "Prameter1": "Column1", "Parameter2": "Column2"}Where the parameter defined in the child mashup is the key and the column name of the data source is to be used as the value.This is backwards both to the tooltip shown in the mashup composer and to the actual function. The tooltip correctly states that the mashup property binding is a JSON object with Infotable fields as its Keys and mashup parameters as values. I have confirmed that the tooltip version is correct and allows the collection to function as expected.I would like to see the documentation error corrected as it misled me and wasted development time

Hey All, I am running in to a bottle neck of the amount of files we want to want to send over the wsems server.thingworx 9.7.0wsems 5.5.0 Wsems config:{ "ws_servers": [{ "host": "*ip of host*", "port": portnumber }], "ws_connection": { "socket_read_timeout": 1, <!-- tried with and without this line, no noticeable impact--> "encryption": "ssl", "verbose": true <!-- false seems to have a small positive impact--> }, "certificates": { "validate": false, "disable_hostname_validation": true,<!-- i know this is bad, but we use wildcard certificates... https://www.ptc.com/en/support/article/CS389668 --> "allow_self_signed": true, "cert_chain": "" }, "appKey": "*appKey*", "auto_bind": [{ "name": "*name*", "gateway": false }], "http_server": { "host": "localhost", "port": *port*, "content_read_timeout": 2000, "ssl": true, "authenticate": false, "certificate": "*certificate*", "private_key": "*private_key*", "passphrase": "*passphr

Hello Everyone,I am working with the WebFrame widget in a ThingWorx Mashup and facing an issue related to loading indication.When the URL inside the WebFrame takes time to load, there is no built-in loading indicator or event to detect the loading state. I want to display a custom loading indicator (spinner) until the URL is fully loaded.My requirements:Show a custom loader when WebFrame URL starts loadingHide the loader once the URL is completely loadedChallenges:WebFrame does not provide any loading status or onLoad eventI cannot reliably detect when the content has finished loadingAdditional Issue (Event Router):I tried using the Event Router to control a BOOLEAN variable (e.g., isLoading) for showing/hiding the loader. However, I am not sure how to properly pass or assign TRUE/FALSE values through the Event Router.Questions:Is there any way to detect WebFrame loading start/end events in ThingWorx?What is the best practice to implement a custom loading indicator for WebFrame?How can

Hi everyone, I’m currently learning ThingWorx and trying to connect a small IoT setup, but I’m a bit confused about the correct architecture and would really appreciate some guidance. My current setup uses an ESP8266-based NodeMCU board to read data from a wireless AC current sensor. At the moment, the ESP8266 collects the sensor data and displays it on a local web server using an HTTP client. That part is working fine. Now I want to extend this project so the device can send the sensor data to **ThingWorx for monitoring and analytics**, ideally using **MQTT** since it seems to be the common approach for IoT communication. From what I understand so far, the workflow might look something like this: Sensor → ESP8266 → MQTT → ThingWorx However, I’m unsure about a few things: Do I need to install and run a **separate MQTT broker** (for example Mosquitto) between the ESP8266 and ThingWorx?Does **ThingWorx provide its own MQTT broker**, or does it only act

I have stream which have data in 11 columns, and rows have data as well as null values. I want to create a service which goal is,Fetch ~500 records from a ThingWorx StreamInsert them in a single bulk operation into Postgres using a DB Connector.please anyone can help me how to create this service and their logics. 

Hi Community, I am currently working on an integration scenario where I consume data from multiple external APIs (e.g., SAP, APLUs and 4 additional interfaces ).   Each API delivers data in a slightly different structure, but the overall processing logic in ThingWorx is quite similar: Call external API Receive data Perform transformation / validation Execute business logic Return structured output To avoid duplication and improve maintainability, I am considering the following generic approach: Proposed Approach Create a Thing Template that contains: Generic input definitions (API endpoint, headers, payload, etc.) A standardized output structure (e.g., JSON) Shared services for: API execution Data transformation Error handling Logging Then create individual Things inheriting from this Thing Template for each interface (SAP APLUs, Interface2, Interface3, etc.) Override only specific logic where necessary This way: Core logic is centralized

Dear community,   I would like to color the entries of a Dropdown, like this: The Color would come with the InfoTable for the data feed. Anyone an idea how to do this?   Thanks Benny

Hi everyone, I’m facing a performance issue related to PDF rendering between two widgets in ThingWorx. We are using a Repository Connector (not a local FileRepository) where all PDF files are stored.Each PDF is around 4 MB in size.   When I render a PDF through a WebFrame widget, it loads almost instantly (within a second).However, when I render the same PDF using a ThingView widget, it behaves differently:   The first PDF usually loads quickly. But when I open subsequent PDFs, the loading time increases significantly (sometimes up to 8 seconds or more). It feels like ThingView is reloading or re-parsing the file differently each time.   Additional Note:I have also tested the same setup using a local FileRepository, and the ThingView widget works perfectly fine there. The performance issue seems to appear only when using the remote Repository Connector.What’s confusing is that the WebFrame widget still loads the same remote PDFs much faster, so I’m trying to unders

Hi all,We're running Thingworx 10 as SaaS with Thingworx Kepware server 6.18 on-prem. I sometimes notice that devices that are disconnected in kepware (e.g. powered off), still have properties in Thingworx that show good quality. When I run GetPropertyDiagnostics on any of the properties, the results shows CurrentQuality as BAD.It also seems like the behavior is not always the same, most often the disconnection will change the property quality & values as expected.As Push Type we use 'Pushed based on deadband', when I change this to 'always', the property quality changes and values are set back to 0 (so the expected behavior) but with ten thousands of properties the impact on our environment will be too high.Is there any other way to ensure that a disconnected machine is always seen in thingworx without using a workaround like a lifebit?

I am trying to load an external website inside a Web Frame widget in a ThingWorx Mashup.I added the  URL in the URL property of the Web Frame widget: However, when I open the mashup, the page does not load and the widget appears blank.What I have already checked:The URL works correctly when opened directly in the browser.The Mashup loads successfully in ThingWorxThe URL is added correctly in the Web Frame widget properties.Any guidance or suggestions would be greatly appreciated.

I am working on Windchill 12.1 and trying to add an action in which if we select multiple documents and right click, then an action should appear to download the stamped PDFs in zip of those documents. The action works when I add jcaDebug in the URL but it is disabled normally.I have added the action in customAction.xml and customAction-Model.xmlCan someone clarify on this.

Hi Community, I am facing an issue while using the Dashboard Widget in ThingWorx.Whenever I select a Group from the dashboard, I receive the following error message on the Runtime UI:"Error retrieving dashboard. Contact your administrator on runtime"I checked both Composer and Application Logs and found the below error:Transaction has been marked as a failure for request /Thingworx/Resources/DashboardFunctions/Services/GetDashboardUnable to Invoke Service GetDashboard on DashboardFunctions : null Important Observation:The issue does NOT occur for all Groups.Dashboard works fine for some Groups, but fails for one specific Group consistently.Environment Details:ThingWorx Version: 10.0 with SCPA User has Administrator accessError occurs specifically when selecting a Group in the Dashboard WidgetAttachments:Composer error screenshotRuntime error screenshotObservations / Checks Done:No recent permission changes (to my knowledge)Issue happens consistently when selecting a

Hello Everyone,We are using the Advanced Tree widget in our mashup. The same widget works fine in the QA environment but fails in the PROD environment. Could this be related to data loading?In PROD, both the search functionality and the parent-child relationship are failing. Both environments are running on ThingWorx 9.1. Thank you

I have a requirement to add a thin banner to the top of the browser window in Composer.  I'm essentially asking for the same thing as this older post that had no response: https://community.ptc.com/t5/ThingWorx-Developers/Custom-banner-in-Composer/td-p/540405  Is it possible to configure ThingWorx/Tomcat to display such a banner across all webpages served to users, including Composer?