IoT & Connectivity

How can the LLM Accelerator be integrated with the native MCP capabilities introduced in ThingWorx 10.1 to enable interoperability with Mistral AI models? Additionally, are there any sample implementations or reference code available for building a chatbot within ThingWorx 10.1 and generating reports natively using these AI capabilities?

Hi,How can we establish an SSO connection between Thingworx and Codebeamer? Thank you!

Hi Folks, I have a thingworx 9.3 version running with basic auth (username/password) and want to implement some modern authentication for my SMTP/Mail notifications. Can anyone guide if its possible to have an advanced authentiction in place like -XOAUTH2 or OAuth 2.0 -Exchange SMTP Relay-Microsoft Graph

Hi Community,I am a beginner in ThingWorx and trying to understand the correct way to implement custom JavaScript-based functionality in a mashup.My requirement is drag and drop. For example, I have two columns, A and B, and I want to drag an image from column A and drop it into column B. As soon as the image is dropped, I want to call a ThingWorx serviceI have a few beginner questions:For this kind of requirement, should I create a custom widget / extension, or is there any simpler way to do it in a mashup?If I need a custom widget, should I build it using plain JavaScript or TypeScript?Does ThingWorx support this kind of drag-and-drop behavior out of the box, or does it need to be implemented as a custom extension/widget? If a custom widget is the right approach, are there any beginner-friendly examples or documentation for creating ThingWorx web components/widgets? PTC’s Web Component SDK docs mention creating widget extensions and packaging web components for Mashup Builder. ()Afte

Hello PTC Community,I would like to confirm the expected behavior of the Kepware _System._NoError tag when it is referenced from ThingWorx.I reviewed the following support article:CS466164NoError tag value fails to update in ThingWorx when NoError tag is updating in Kepware Modified: 19-Mar-2026 / Last Seen: 15-Apr-2026As I understand the article summary, it states that:the NoError tag is updating in Kepware, but the NoError value in ThingWorx is not updating, the cause is that only the NoError tag is bound, and the suggested resolution is to bind a device static tag on the same Thing together with _System._NoError, ensure that the static tag completes its first scan, and then verify that the NoError value updates in ThingWorx.However, from my understanding, _NoError is a system tag representing the device communication state on the Kepware side, while ThingWorx is in the client position relative to Kepware.Because of that, the explanation that _NoError is not evaluated until a normal

Mashup Expression and Validator functions are not reliably storing changes to code as of Friday 5/29I open the function, make some change to the code within, click Done button to close the function editor, and when I reopen the editor whatever change I made has disappeared, reverting back to the previous value. This includes a brand new function created to test this bug. A new expression or validator created with Output = "test"will be simply a blank window after closing and reopening.I first discovered this on Friday 5/29 and again today and have tested and found the same bug in both Firefox and Chrome with the latest versions of both. Clearing browser cache and restarting had no effect. Closing all active edits in Thingworx composer and returning had no effect.This also occurs in a new, blank mashup as well as existing complex mashups. 

Hi, How to change scroll bar properties of collection widget using custom css. Mainly I want it to be visible only on hover.  Twx version : 9.7.1

我无法访问https://support.ptc.com/appserver/cs/software_update/swupdate.jsp，显示访问被拒 - 权限不足您的 Web 帐户出现问题。请与 eSupport 帮助社区 联系以解决此问题。很抱歉对您造成不便。

In KB article entitled- Request Information to Enable Advanced Model Target Generation directs us to find the Expereince Service ID.  I have looked on both the hosting Vuforia server and the ThingWorx server for the log mentioned in the article.  I have looked in all the relavant thignworx logs I could find, yet could not find the IDAny other ways to find the Experience Server ID?

Hi all,A few years back I had a use case where I wanted to use the kepware configuration API to create and modify advanced tags from thingworx. Does anyone know if this functionality has been added or is in the future plans to be developed?

Hi,We are facing with issue that we are not sending the data thru MQTT.On Kepware side there was no message that we are disconnected from MQTT.After several restarts of the Kepware IoT service, the problem was solved, but it reappeared after some time.We have openlogic-openjdk-jre-8u482-b08-windows-x32 JRE version installed on Kepware server. Thanks in advance.

Thingworx is connected with two windchill - Here GBOM is in one windchill and Part BOM in one windchill. Is it possible to view the structure and additional details at the same time when we select the required one?

I have 2 user groups which need to access the SCM page for things belonging to different ThingTemplates. User Group A should access only things from ThingTemplates ABC_1, ABC_2 and ABC_3; whereas User Group B should access only things from ThingTemplates XYZ_1 and XYZ_2. And all ThingTemplate inherit a BaseTemplate. How do I manage access levels based on ThingTemplate?

Hi,  I have a use case where I need to get the data from Arbortext Content Delivery and write back to it if needed.  Is there a way to do this? Have any done this before? Thanks,

I am creating an extension, and would to include instance level permissions - the organization and user groups exist in all environments, but this detail is not included in the xml during export. I attempted to manually add this detail in the xml, which imported without complaint but the permissions appeared to be ignored. Is there a better option to include permissions when creating an extension, or does this need to be set in the target environment?

Hello all,I use Schedule chart and I want to find a way how to expand/collapse several or all groups at the same time.Now, by default, it is possible to expand only one group (if I click on another group, the first one collapses).For example, if I click on LABEL-1 group, the detail opens, but if I click on LABEL-2 group, the detail opens for LABEL-2 group (while the detail for LABEL-1 group collapses). Please, find screenshots Is it possible to expand/collapse all or several groups at the same time?  

I read very old threads telling it's not possible to do it I also didn't find any possibility on thingworx 8.5   May this be possible by writing an extension ?

Hi,I am looking to connect to Fanuc Robodrill CNC and collect some of the machine parameters.What would I need to get in order to get this? I already have Kepserver with AB driver talking down to the site.Can i set up Focas and Ethernet/IP on Fanuc Robodrill to make it work as plant port already used to communicate with AB PLC on plant?

Kepware dooesnt allow for logical/logical non-blocking protocols for rockwell PLCs, when accessing Program tags. This means that if an OPC client needs to access program tags, the PLC needs to be setup with Symbolic addressing, which really slows down the R/W rates on the Kepware OPC UA server. Anyone faced this issue?

We have a Mariocotta slitter HMI/Industrial PC. The mSATA hard drive failed on the PC. We replaced the drive with a new one, & restored that drive from an old Veeam backup of the system. When we restored it, the Kepware Allen Bradley perpetual license was missing. We have been unable to apply the license on the new drive. We are currently utilizing the emergency 7 day license. What is the normal procedure in this scenario? Our vendor is telling us we will need to buy a new license, but this looks like it could simply be rehosted since the only thing to change was the HDD (PC is the same PC). 

We have many channels and want to organize the channels in folder without affecting the Item ID for the associated tags.For example here, I want to have the ability to make a folder for the dryers and the PRD devices.The folder is merely for organizing within Kepware and should not affect the other systems. Therefore the Item ID, e.g. PRD0147.myDevice.myTag, should not contain the folder. 

I working on one of my projects. As per my application, I want to take data from DCS over TCP/IP into kepware. From kepware i want to publish those data over opc da for other SCADA/DCS that works as opc da client. My quetion is does kepware works as OPC DA server for this application?

Hi there, I’m trying to set up a connection between Modbus TCP driver in Kepware Server 7 and modbus ModRSsim2 simulator.Port 502 and device ID = 1 are used in both ends.When Kepware starts, it shows the following line i log window:   Channel1 | Starting unsolicited communication. | Protocol = 'TCP', Port = 502.   Should it be something like Modbus TCP Client/Master mode instead ?In Kepware Server 7 where do you switch between Modbus TCP Client/Master mode and Modbus TCP Server/Slave/Unsolicited mode when you set up a channel ?Any guidance would be greatly appreciated.Thanks in advance,Henrik 

Hi there, I’m trying to establish direct communication between an ABB ACS880 drive (using FENA-11/FENA-21 EtherNet/IP adapter) and KEPServerEX.The drive is already communicating successfully with a ControlLogix PLC via Generic Ethernet Module configuration. Current assembly configuration in the PLC is:Input Assembly: 152Output Assembly: 102Data Format: INTSize: 13 INTsNetwork communication is confirmed:-Drive responds to ping-PLC communication is stable and operationalMy goal is to read the drive data directly from Kepware without going through the PLC.However, my Kepware installation currently includes:Allen-Bradley ControlLogix EthernetAllen-Bradley Ethernetbut I do not see a dedicated “EtherNet/IP” driver available.When attempting to use the ControlLogix Ethernet driver directly against the drive IP, Kepware reports: “Node path is invalid”I understand this may be because the ABB drive exposes EtherNet/IP assemblies/CIP objects rather than symbolic Logix tags.Could you please advise:

I am trying to configure a grid widget to editable via a dropdown list in one or more columns.I have reviewed the documentation here and here. Both documents that detail JSON configuration and dropdown lists indicate statically defining the dropdown list selections in the JSON configuration directly (ie"dropdownConfiguration": {"items": ["Active", "Parked", "Undergoing Maintenance"]}Due to the potential size and expected change over time for the list of selections I would like to define the dropdown list via a service rather than statically defined in the JSON configuration.I would appreciate some guidance on how to define a data source to be used for the dropdown list