Question
Licencing nitty grity
Hi Folks,
So you possibly saw my accidental post on licencing the other day. We are
presently in discussions regarding our Maintenance/Support contract renewal.
Our ProE (Creo) licences are of the "Concurrent User" type meaning that
they are floating until a user takes them. A user can take more than one
licence. This is the way ProE has always worked for us and as far as I
know it is how most companies use it. Typically companies have more
possible users than they have licences so once all licences are used then
some process has to be used to free up licences for other users. Have no
problems with this.
However our licences for eLearning (transferred from our Coach licences)
are of the type "Registered User" type which means that a licence is locked
onto a particular user ID/password. PTC specifically forbids use of
generic user IDs for multiple person use. As we have more users than
eLearning licences this presents us with a problem. We did not have this
issue with the Coach licences.
The options seem to be:
- Pay up for all existing possible users and add more as required (PTC
would love this but it is not going to happen).
- Set the licences to the users who would seem to most need/use the
training resource and too bad about other users.
- Somehow get generic users registered and dance around the PTC
requirements = possible liability
- Drop eLearning altogether as being an unworkable methodology and at
least save the maintenance cost each year for these eLearning licences.
In my opinion this change in training licencing is flying in the face of
what PTC keeps telling us is the value we get from maintenance.
Thoughts?
Regards,
*Brent Drysdale*
*Senior Design Engineer*
Tait Communications
This thread is inactive and closed by the PTC Community Management Team. If you would like to provide a reply and re-open this thread, please notify the moderator and reference the thread. You may also use "Start a topic" button to ask a new question. Please be sure to include what version of the PTC product you are using so another community member knowledgeable about your version may be able to assist.
So you possibly saw my accidental post on licencing the other day. We are
presently in discussions regarding our Maintenance/Support contract renewal.
Our ProE (Creo) licences are of the "Concurrent User" type meaning that
they are floating until a user takes them. A user can take more than one
licence. This is the way ProE has always worked for us and as far as I
know it is how most companies use it. Typically companies have more
possible users than they have licences so once all licences are used then
some process has to be used to free up licences for other users. Have no
problems with this.
However our licences for eLearning (transferred from our Coach licences)
are of the type "Registered User" type which means that a licence is locked
onto a particular user ID/password. PTC specifically forbids use of
generic user IDs for multiple person use. As we have more users than
eLearning licences this presents us with a problem. We did not have this
issue with the Coach licences.
The options seem to be:
- Pay up for all existing possible users and add more as required (PTC
would love this but it is not going to happen).
- Set the licences to the users who would seem to most need/use the
training resource and too bad about other users.
- Somehow get generic users registered and dance around the PTC
requirements = possible liability
- Drop eLearning altogether as being an unworkable methodology and at
least save the maintenance cost each year for these eLearning licences.
In my opinion this change in training licencing is flying in the face of
what PTC keeps telling us is the value we get from maintenance.
Thoughts?
Regards,
*Brent Drysdale*
*Senior Design Engineer*
Tait Communications
This thread is inactive and closed by the PTC Community Management Team. If you would like to provide a reply and re-open this thread, please notify the moderator and reference the thread. You may also use "Start a topic" button to ask a new question. Please be sure to include what version of the PTC product you are using so another community member knowledgeable about your version may be able to assist.

