System Administration

Back in 2012 I purchased a WF5.0 Student license. Since it is tied to the network adapter of the computer, I assigned it to a USB NIC so I could move to a new computer without requesting a new license file.While that did work for a long time, I recently started having problems with that network adapter disconnecting. (I used to remove it when I wasn’t using it to “protect it” and probably damaged a wire.)As I recall, when I moved the license from the original computer to the USB NIC, there was an email address I need to send my information to.Is that still the method to make this change, or is there another way to accomplish this task?If this is the method, can someone provide me the correct email address? 

With version 20.8 I cannot access anymore the remote license Server status using http://<Remote License Server>:17171. Logged to the server http://localhost:17171 works as expected.Il there any workaround or some administration command to use?

ME10  cannot initialize its Windows print subsystem on Windows Server 2025.The error win_prt_mgr is not defined proves the ME10 print macro is not loaded. any idea to make it work

Unfortunately, this was never fixed.  Now, the Activation Key server is down (URL). Is Creo Elements Direct Modeling Express still a usable product?  If so, what's the fix?

Hi, I will want download the sw Element direct modeling with 30 days freeHow many licenses are possible for this period?How do they work? Locally or on the company network?Thank you

Hi, the server for using direkt modeling express is down therefore i cannot copy an activation key, can you help please?Best Andre  

I can't get a 72-hour activation key for Creo Elements Modelling Express (6) any more , I get a "Cloudflare Internal Error" (Error 500) I've tried re-installing Creo and re-installing Windows (8.1 on a Macbook Pro Bootcamp) but no joy. It was working fine a while ago but I read that they have upgraded their security, maybe that's the cause. I've emptied cache. and tried different browsers. Is there a way to bypass cloudflare?

Hello, after the upgrade of win 11 from 23h2 to 24h2  Me10 (CoCr2D CAD doesn't work anymoreWhere is the problem? How can I resolve it? Best regards

"The code execution cannot proceed because mfc140u.dll was not found. Reinstalling the program may fix this problem."Please show me how to install the above file "mfc140u.dll"

Hello ptc When trying to activate Modeling Express 6.0, to get my 72 hour key I am getting the following error in my browser "Internal server Error code 500".  As a side note, I have been having to do the 72 hour key for a couple of years now as I get a Proxy Configuration-Connection Failed error for automatic activation. This has not been a big deal as the 72 hour key is a bit of an annoyance but not that big of a deal.  Please see attached screenshots.

I attempted to upgrade from CREO Parametric 11.0.4.0 to 11.0.6.0 this morning. When I go to start 11.0.6.0, it fails to start because it cannot find a .psf file. The only "reconfigure.exe" file I can find is in the C:\Program Files\PTC\FLEXnet Admin License Server\bin folder, which merely shows me the available license server. I cannot uninstall under Windows either. Is there a way to salvage this installation or manually uninstall and start over? Any help will be greatly appreciated.

We apologize for the inconvenience. Our IT department is actively working on the Creo Elements Direct Modeling Express issue and we will let you know once the issue is resolved.

I still cannot acquire a 72-hour license due to Cloudflare Internal Error (since Oct 20) despite upgrading to Creo Elements v9 , reinstalling everything , Win 7  up to Win8.1 , back again , back to to Creo v 6  etc etc . But the interesting thing is that I ended up repairing a Macbook Air that had a dead display that I last used three months ago , which had Creo Elements running on Virtual Box , and it re-opened fine without having to acquire a new 72-hour license , because when I shut down VirtualBox I had "Saved The Virtual Machine State" with Creo running on it & without closing Creo , rather than powering off the Virtual Machine. It seems the virtual license doesn't affect Creo on VM's  in the same way or at least not on my setup (I'm using VirtualBox 7 on a 2015 Macbook Air running OS Monterey  & Creo Elements v6. I guess I'll lose it when something crashes as it no doubt will , but till then I don't have to keep trying to get a new 72-hour license. I'm

Was geht mit dem Creo Lizenz Server ab, kann mein Creo nicht mehr starten? 

Hello together,today when I'll start ptc creo elements I get following error:Is a server from ptc down so that I don't get a new license??What can I do to solve this issue, I need access to ptc creo elements very urgent.Thanks vor help

I am using Pro/ENGINEER and Creo Elements/Pro Release 17.0 and Datecode96130I changed the license host from a computer that died to the new device in the PTC licensing management website, but am having issues installing Creo with the new licensing information. I saved the license.txt file to the new device and it keeps telling me that the license server is not reachable, despite the fact that the license server is the local computer.

I am using Pro/ENGINEER and Creo Elements/Pro Release Wildfire 5.0 and DatecodeM050Dear Support Team,I would like to request the installation package for Pro/ENGINEER Wildfire 5.0 (Creo Elements/Pro 5.0), along with the compatible version of the FLEXnet License Server, in order to use the perpetual floating licenses we own.Thank you for your support.Best regards,Bompani Team

Please quickly respond regarding the support for CreoElements/Direct License Server 20.8 on Windows Server 2025.In recent years, the servers available for purchase primarily use Windows Server 2025,and it is expected that more customers will be unable to downgrade to 2022 due to compatibility with other systems.

I have to install the "PTC License Server (FLEXnet Publisher) 11.19.1.0". But the Download-Link from the PDF PTC FlexNet License Server | PTC does not work. I only got a blank Site with a text (a2d9bf28e43b0f35a8b4a4a600957bd52a991866432ee733c8d45aab8bb5037a flex11.19.6.1_x86e_win64.zip Where can i download the License Server? 

My creo 8.0.4.0 just stopped openingeven after i open the reconfigure and after shut down everythingnothins workswhat could be?

Hi, is there a possibility to install Flexnet license server silently on Windows Server Core 2022?or even install it on Windows Server Core 2022? br Bernhard

Hello, I'm new here and have downloaded creo elements /direct. Unfortunately, I can't find a way to change this to German. The zip file was labeled EN, I didn't find another one.  mfg

Greetings-I inherited a RHEL 7 license server with several instances of lmgrd running various vendor products including creo. The existing license was expired, got a new license generated changed the Server/Daemon lines for server name/daemon path and restarted the service.  In the logs I see ptc_d exited with status 34 (invalid host) I have verified that the MAC address is correct, and goggled the error. The only reference I see for a status 34 was from 2017/RHEL 6 which I'm skeptical if its still relevant. Downloaded the latest LMGRD & ptc_d from PTC with no change. I'm at a loss on this one, can someone give me shove in the right direction? Thanks in advance,

Salve Ho scaricato da sito della PTC Creo Elements Direct Modeling Express 8.0 (English).All'accesso mi da il seguente errore:  Come posso fare per risolverlo?In attesa di una risposta vi ringrazio anticipatamente. Ciao

Hi, How can I check the date code in Creo 8.0.8.0 software?In previous versions, when we open "About Creo," it would show both the version and the date code. However, in Creo 8.0.8.0, it only shows the version(see attached image). Please suggest where we can find the date code.