Creo Illustrate / Loosing page size / Loosing line settings for callouts

Hi @Ramon_Bohne,

Thank you for your question!

Your post appears well documented but has not yet received any response. I am replying to raise awareness. Hopefully, another community member will be able to help.

Also, feel free to add any additional information you think might be relevant. It sometimes helps to have screenshots to better understand what you are trying to do.

Best regards,

Hi Ramon,

I would recommend logging a case with tech support so the issue can be investigated properly as this shouldn't be happening.

In the meantime I would ask you note down any details of what was done to the file when this issue occurs, as tracking down the cause can be very difficult when the issue is not consistently reproducible.

Hi Ramon

Did you get any further in this case?
My issues are very similiar. Every time I open any c3di file I have to choose the 3D page settings again.

My callouts are fine but the settings for the explode lines are lost as well, so I have to mark every explode line and set them from "thin" to "explode and reenter the values for the lines and gaps".

I'm curious to learn the reason for this.

Thanks in advance

Anja

Hi Ramon,

I sometimes have issues with explosion lines.  I may set up the line as a "dotted" line.  When I close out the application and come back to it, often times those dotted lines have changed to "centerline" or "solid".

It doesn't happen all the time, but just often to be an annoyance.

/r

John